Infected In Viruses! Help Please!?

Question

I didn't have any aniti-viruses , a had just anti spyware, It was AVG 7.5 edition. I found out that my laptob works slow, I downloaded AVG free anti-virus. I scanned the laptop in safe mode, both with anti-virus and anti spyware. I cleaned the registry with CCleaner too. I defregmented Drive C too!

But now I have a big problem! AVG anti spyware didn't ask me what to do with the infected objects. It did everything itself, and now, I find out that it has deleted many many important files!

My notepad and paint do not work, my Media player do not work, many of my files are gone, and I don't know what should I do!

I don't want to format the laptob, but I cant let AVG to delete all my important files! It gives me warnings rapidly about a system file infected, and I don't wanna delete the file, it may cause errors or damages to my lsptop.

the virus is namped Polipos.

Please help me!! that's urgent! I accept any suggestions!

Answer 1

as u said the notepad and paint not workin.. then the viruscan could have deleted ur system files..



u have only limited option.. try runnin ur laptop in safe mode by pressin F8 key and do a system restore to the earlier stage



if its done and got logged into ur account then



the best way to remove that virus s use Mcafee antivirus..



just install the mcafee antivirus and update it with a latest DAT and thats it..



use mcafee viruscan enterprise 8.5.0i antivirus.. its the best.. i have tried some other antivirus which are also good.. but mcafee s special and had no problems with it.. it also uses low system resources and need not worry abt ur laptop speed..



if u need the link to download ill give u..

try it and tel me..

Answer 2

2

Answer 3

The reason avg is deleting lots of your files is because they are infected with the virus. If it didn't delete them the virus would keep spreading and destroy everything. I recommend you backup all important files to a USB memory stick, then remove the stick from the computer and keep it somewhere safe. The reinstall the operating system on the computer, and buy a antivirus software package.

Answer 4

uninstall avg



then :

Safe Mode Bootup

=============

Slowly tap the F8 key while the computer is powering up



Just after Verifying DMI files occurs the F8 key will point the computer to a menu where safe mode can be selected.



Note if you mistakenly tap F8 key again, it will continue through to normal boot



Scroll and select last known good configuration.





then after that

Norton live Safe Mode virus scan

========================

1. Save this link, below, in your favourites.

2. Turn off popup blocker on your browser or software.

3. Turn off system restore as long as you are confident you don’t need it.

Right click my computer icon >properties >system restore tab > turn off.



This will delete all restore points. (System restore can harbour virus)



4. Boot in safe mode with networking by tapping f8 key in the first few seconds of turning the computer on.



5. Go to the link, choose antivirus scan, it will take quite a time to install but stick with it. It will ask to install active x controls. Run the scan. You can also run the antivirus checker afterwards all while in safe mode.



6. Reboot normally, turn on system restore and create a restore point.



http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym



then after that run :

Also while your computer is in good nick you should download and install superantispyware because when malware gets going you will not be able to access the net.





Clean Up Computer

===============

Download and run superantispyware. I was put onto this program because of an annoying popup (XP or Vista plus all OS preceding)



http://www.superantispyware.com

Superantispyware is a good program and remember to update it before scanning. A scan may take 45mins.



Note Superantispyware has powerful reset tools that will set stuff back to windows defaults.

To use these tools click preferences >repairs. This may be handy to reset IE URLS if you have annoying pop ups.



Also set up tick boxes that you want in the other tabs as you require.



afterwards clean up the registry with this

Clean up pc and IE

==============

To clean up run this Microsoft’s windows live program. It does registry, spyware , virus , disk clean up and defrag



XP Users http://onecare.live.com/site/en-ca/defau...

http://onecare.live.com/site/en-au/default.htm



Vista Users http://onecare.live.com/site/en-ca/cente...



Run the full safety scanner. It will load the scanning tools for aa couple of minutes but from when you start a full scan, It takes 2 hours or more. So once it starts to load x file of x you can leave the computer and go to bed etc.



then at the end of the scan it asks you to set it running full time.



Think twice about setting it to run in the background as it could be another thing to slow you down. However, it may be worth while if you have no other security programs running.



Consider the following options:

I personally run Norton 360 which is full internet security and run superantispyware when I want to.



So if you don’t have a decent internet security program then perhaps run the superantispyware with your antivirus in the background.



If you sick of antivirus programs that don’t work perhaps run onecare full time and run superantispyware whenever.



Now you should be flying and Onecare has even set up a new system restore point for you.



Note onecare does other stuff as well. Click on the menus on the LHS column.



add onecare to your favourites







Note if you cannot do any of the above because of the computer being faulty run this:

XP – system file checker

====================

System File Checker (SFC). This can also be run in Safe Mode should you prefer.



To run SFC, close all applications such as Office, Messenger, Email, etc, and go to:



- Start

- Run

- Type in sfc /scannow (include the space before the " / ")



What SFC does is that it attempts to fix or replace critical operating system files. Sometimes this can be done without the installation disk; however it may prompt you for the appropriate operating system installation disk. If that is the case, then you know that you definitely have major file corruption or something missing. Insert the disk if prompted. Also you should run SFC using the Administrator account.



Vista:

========

The System File Checker is an important application which scans the integrity of all the protected system files on your PC. Should it locate an incorrect version of a specific protected file SFC automatically replaces it with the correct Microsoft version.

To check your Windows protected files, proceed as follows:

1/ Start

2/ Click All programs - Accessories

3/ Right Click on the Command Prompt option

4/ From the drop down menu that appears, Click on the 'Run as administrator' option

5/ If you have the User Account Control (UAC) enabled you will be asked for authorisation prior to the command prompt opening. You may simply need to press the Continue button if you are the administrator or insert the administrator password etc.

6/ In the Command Prompt window, type: sfc /scannow and then press Enter

7/ A message will appear stating that 'the system scan will begin'

8/ Be patient because the scan may take some time

9/ If any files require replacing SFC will replace them. You may be asked to insert your Vista DVD for this process to continue

10/ If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"

11/ After the scan has completed, Close the command prompt window





phew... let me know how it turns out

Answer 5

Polipos.Virus is a P2P virus.



AVG AV is a poor AV (delete & get a better free one like Avast or Avira)



Here we go Upate your AV

Turn off system restore

do a full scan in safe mode

when clean turn on system restore

re-boot

down & run:



http://www.superantispyware.com/



http://www.iobit.com/advancedwindowscareper.html



NOW YOU KNOW WHY ITS NOT SAFE TO USE P2P PROGRAMS.

Answer 6

To start off AVG is a piece of software!!! I would recommend downloading some anti-virus and other security things from http://www.filehippo.com/ !! they have some of the BEST free and secure programs on there!