Hello Wendy D.
OK Step 1 from the BC guide was go to safe mode with networking
Step 2 was make the settings changes in IE. This is not just done because of not being able to access the internet but because of AV Security Suite is using that setting to access your pc
Step 3 was run Rkill. You need to keep using it until NO Rogue processes are found and DO NOT Restart your PC Until running a Full Scan with Mbam
For extra info on Rkill see
►http://www.bleepingcomputer.com/forums/topic308364.html
Step 4. I am adding this one. Return to normal windows mode and run a Quick Scan with Mbam again.
If anything is found then run a Full Scan
If you are still having issues after this seek help for FREE at
BleepingComputer Forum
►http://www.bleepingcomputer.com/forums/topic34773.html
Malwarebytes' Forum
I’m infected – What do I do now?
►http://forums.malwarebytes.org/index.php?showtopic=9573
Complete all the steps you can and post new topic
►http://forums.malwarebytes.org/index.php?showforum=7
One of the expert helpers there will give you one-on-one assistance when one becomes available.
Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.
If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.
After posting your new post make sure under options that you select "Track this topic" and choose one of the Email options so that you're alerted when someone has replied to your post.
Also, when replying, please use the "ADD REPLY" button located at the bottom of the page, as this makes the forum easier to read.
If you need further instructions feel free to IM me/Click on avatar, etc, etc.........