How do I remove Antivirus System Pro?

Question

On my other computer the Antivirus Systrem Pro has struck and apparently is lethal. It stops you doing everything. There's a lot of help in removing it by downloading removal tools, but how can I do this if the computer will not budge? Anybody know about this?
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Answer 1

You need to run these products in Safe Mode or Safe Mode with Networking if the virus tries to prevent you from downloading/running these products.



You may also need to download them to another device/computer/flash drive, rename the mbam.exe module to xxxxx.exe, and then run the file from your USB drive on your infected computer.



Free - Malwarebytes - Good at removing malware, and acting as a back-up program and scanner.: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html



Free - Ad-Aware - Anti-spyware program that, unlike other free anti-spyware packages, has a live-protection module: http://download.cnet.com/Ad-Aware-Anniversary-Edition/3000-8022_4-10045910.html

Answer 2

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Answer 3

Sounds like a rootkit virus it can hijack your browser but without any windows open it can send you to advertising sites etc. Download "rootkit revealer" from Microsoft or Sysinternals and run it, These things can disable normal antiviruses and anti malware. Go to Task manager and under processes see if there is an oddnamed process sometimes just random letters and or numbers and end process. Then go to Start>run and type in msconfig and click OK, Look under the "startup" tab and uncheck the same process name if it appears there. The registry will need to be cleaned up but normal programs should be able to do that when you have disabled the rogue program.



If you search "antivirus system pro removal" on yahoo search there are several very detailed pages on how to remove it

Answer 4

You should try using MSCONFIG in Windows XP to disable some of the unnecessary programs that automatically load on start-up. Disabling these programs will help your computer boot faster and crash less.

1. In Windows XP, go to Start > Run



2. Type MSCONFIG in the "Open:" box and then either press enter on your keyboard or click on the OK button.



3. This launches Microsoft's System Configuration Utility. Click on the Startup tab (the tab at the far right).



4. This takes you to a page with a list of "startup items." Startup items are programs that are automatically loaded every time you turn on your computer. Some startup programs are absolutely necessary, others are simply a waste of RAM.



Remember, disable only those programs that you recognize and don't need to have running all the time. When in doubt, leave it on.

5. Click on the OK button.

6. A message will pop up telling you that you must restart your computer before these changes will take effect. Click on "Yes" and your computer will automatically reboot.



7. That's it! Your computer should now boot faster and crash less.

And you should also update our Antivirus software and run a virus scan,

If the problem persist contact support http://www.unlimitedtechnicalsupport.com

Answer 5

Antivirus System Pro is a rogue deadly virus that doubles as fake antispyware. The program promotes “scareware” which attempts to frighten you into buying it. If you are one of the unfortunate people who downloaded this virus your computer and personal information are at risk.



Fortunately with the right program you can remove Antivirus System Pro pretty quickly. You need a program that scans the registry and other embedded areas the virus hangs out in. You can try the program I use for free at http://www.spyware-fix.net



Good luck!

Answer 6

If you can, start in safe mode (tap f8 at start) and download an automatic detection tool from http://www.spyware-review.net . If you can't download anything, then visit the site from another computer, burn the software to a CD, and install the automatic removal tool that way.

Answer 7

I assume you have another means to get on the internet because you managed to post the question.

If so you could try dowloading one of the above programs onto a USB stick an then plug that into your computer and try to work from there. Your options will depend on what is infected and what you can do already.

Answer 8

Try this go to, back up and restore center on your computer and see if you have any updates lately on your computer. If there is click on unistall and that should get rid of it for you because I had the same bother for the last two days and it was the only last thing I could think of and it worked.

Answer 9

Open task manager and terminate Antivirus System Pro processes. As far as I know there must be sysguard.exe, but likely there are other processes too. The full list of Antivirus System Pro files can be found here: http://www.2-spyware.com/remove-antivirus-system-pro.html

Answer 10

Malware scanners:



Malwarebytes' Anti-Malware: http://malwarebytes.org/

Detects and Removes: Trojans, Spyware, Adware, HiJackers, Worms, Parasites, KeyLoggers, Dialers, Rootkits, Rogue Security Products and more!



SUPERAntiSpyware: http://superantispyware.com/

Detect and Removes: Spyware, Adware and Remove Malware, Trojans, Dialers, Worms, KeyLoggers, HiJackers, Parasites, Rootkits, Rogue Security Products and many other types of threats.



Avira AntiVir Personal: http://www.free-av.com/

Detects and Removes: Trojans, Worms, Viruses, Dialers, Rootkits, Spyware, and Adware.



Avast! Home Edition: http://www.avast.com/

Detects and Removes: Malware, Spyware, Rootkits, and Trojans.



Firewalls:



Comodo Firewall: http://www.comodo.com/

AWESOME! THIS I WOULD RECOMMEND YOU FIRST!



ZoneAlarm Basic Firewall: http://www.zonealarm.com/security/en-us/home.

GOOD! THIS I WOULD RECOMMEND YOU SECOND!

Answer 11

Download Malwarebytes from here:http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html



Now boot up in Safe Mode by pressing [F8] when the PC boots up.Change the name of the setup to something random like 123abc.exe



Now install,update,scan and delete.



Hope it helps!

Answer 12

If you can get to "help" from start menu then search for "system configuration utility"

open this and on the tab "start up" click it and check "disable all" box and apply

then click on the "system" tab and check "hide all microsoft" then click "disable all" and apply

restart computer.



this turns off all startup programs and should stop the antivirirus program also....find it and delete it.

Answer 13

Step 1Remove the pop-up advertisements temporarily and end bad processes: * Push Ctrl + Alt + Delete at the same time * Choose "Task Manager" in the Windows Security menu * Click on the "Processes" Tab * Search for the following processes: Antivirussystempro.exe, uninstall.exe (if constantly running), and sysguard.exe * Disable these processes by clicking the "end process" button Step 2Conduct a search on your computer for Antivirus System PRO files: * Go to the start menu and click the search button * Make sure you search "All files and folders" in the "Local Hard Drive" or C Drive * Type "Antivirus System PRO" in the search box and search for all of these files including: c:\WINDOWS\system32\iehelper.dll %ProgramFiles%\Antivirus System PRO\conf.cfg %ProgramFiles%\Antivirus System PRO\mbase.vdb %ProgramFiles%\Antivirus System PRO\quarantine.vdb %ProgramFiles%\Antivirus System PRO\queue.vdb * If none of these files appear, then you may have to search for each file individually. * Search and delete the following folder: %ProgramFiles%\Antivirus System PRO\ Step 3Create a backup file of your entire registry. One way to do this is to generate a system restoration point: * Click Start, All Programs, Accessories, System Tools, System Restore * Choose "Create a restore point" and click the Next button * Type in a name to recognize the restore point and click "Create" Step 4Remove files from the registry: * Click Start, Run, and type "regedit" in the available field. * Hit the Enter key, or click "OK", and the registry editor should appear * Select Edit, Find, and search for the following: HKEY_LOCAL_MACHINE\SOFTWARE\Antivirus System PRO HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\... System PRO HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\... “Antivirus System PRO” HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\... “ieModule” HKEY_CURRENT_USER\Software\AvScan HKEY_CURRENT_USER\Software\Microsoft\W... “system tool” HKEY_CLASSES_ROOT\CLSID\{BAD4551D-9B24... HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\... Helper Objects\{BAD4551D-9B24-42cb-9BCD-818CA2D... * If you locate any of these files, right-click the file and select "Modify" and "Delete" Step 5Remove DLL files for those who have c:\WINDOWS\system32\iehelper.dll in their processes: * Go to Start, Run, type "cmd", and click "OK" * Type "cd", enter a SPACE, and type c:\WINDOWS\system32\iehelper.dll * Once the file is located, type regsvr32 /u iehelper.dll and hit "Enter" Step 6Search the local hard drive once more for "Antivirus System PRO" and "SYSGUARD" separately to make sure all of these files are deleted. Step 7Restart the computer. If no pop-ups appear after restarting the computer then the malicious software should not be on your system. Double check to make sure the Antivirus System PRO software has not returned. Step 8Repair any damages that may have occurred from the malicious software or deletion. Check to see if your desktop icons and homepage have been changed or moved.