how can remove root virus?

Question

my keyboard shown something strange behaviour
if press left shift key system go to shuttingdown, if pree right shift key it show the character "€€"
iam use kaspersky,but no treat fount.
kaspersky unable to find root virus€?then how can remove it? without formatting hard drive

plz help me...............

Answer 1

First if not tried yet, set keyboard back to default settings and if no luck try the following removal tools

#1.

Please download Malwarebytes’ Anti-Malware to your desktop.

http://www.malwarebytes.org/

The Free Version



* Double-click mbam-setup.exe and follow the prompts to install the program.

* At the end, be sure a checkmark is placed next to the following:

o Update Malwarebytes’ Anti-Malware

o Launch Malwarebytes’ Anti-Malware

* Then click Finish.

* If an update is found, it will download and install the latest version.

* Once the program has loaded, select Perform quick scan, then click Scan.

* When the scan is complete, click OK, then Show Results to view the results.

* Be sure that everything is checked, and click Remove Selected.



Malwarebytes’ Tutorial

http://vmsar.wordpress.com/2010/02/12/malwarebytes-tutorial/

#2

HitmanPro

http://download.cnet.com/Hitman-Pro-3/3000-2239_4-10895604.html?tag=mncol

Answer 2

2

Answer 3

You should try using MSCONFIG in Windows XP to disable some of the unnecessary programs that automatically load on start-up. Disabling these programs will help your computer boot faster and crash less.

1. In Windows XP, go to Start > Run



2. Type MSCONFIG in the "Open:" box and then either press enter on your keyboard or click on the OK button.



3. This launches Microsoft's System Configuration Utility. Click on the Startup tab (the tab at the far right).



4. This takes you to a page with a list of "startup items." Startup items are programs that are automatically loaded every time you turn on your computer. Some startup programs are absolutely necessary, others are simply a waste of RAM.



Remember, disable only those programs that you recognize and don't need to have running all the time. When in doubt, leave it on.

5. Click on the OK button.

6. A message will pop up telling you that you must restart your computer before these changes will take effect. Click on "Yes" and your computer will automatically reboot.



7. That's it! Your computer should now boot faster and crash less.

Download a free antivirus software, we have a few links on the button of a faq's page http://www.unlimitedtechnicalsupport.com/faq.htm

And you should also update your Antivirus software and run a virus scan,

If the problem persist contact support http://www.unlimitedtechnicalsupport.com

Answer 4

try to do a system recovery (search in the contral panel) or you could run windows from the last working condition (i think) or something near to that by pressing F10 or F12 and pressing on it.



hope this helps

Answer 5

To Remove Virus/Malware/Trojan,Fake Anti-Virus, Worm Pop pop up Advertising,

Rougue Spyware and

Adware

in you Computer First Use Manual Steps to Turn Off on System Restore

Steps to turn off System Restore



1. Click Start, right-click My Computer, and then click Properties.

2. In the System Properties dialog box, click the System Restore tab.

3. Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.

4. Click OK.

5. When you receive the following message, click Yes to confirm that you want to turn off System Restore.



Then After Restart you Computer Safe Mode with Networking How To Restart? To get into the Windows Safe Mode with Networking computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to Safe Mode with Networking and press your Enter key. Then Download Update and Scan Use Malwarebytes' Anti-Malware Press This Link http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10997763



Download and Scan By using Remove Fake Antivirus description

This application is used to remove fake Antiviruses from your computers press here http://www.softpedia.com/get/Antivirus/Remove-Fake-Antivirus.shtml



Download and Scan by Use Super Anti-spyware Press here http://www.superantispyware.com/



Download and Scan by Use Norman Malware Cleaner Press here http://majorgeeks.com/downloadget.php?id=5450&file=1&evp=6980e63d4e482f0670e991265b3250e7





After Finish Remove Virus/Malware/Trojan Fake Anti-Virus Worm and

Rougue Spyware and

Adware

Restart You Computer To Be Normal Then After Turn On System Restore.Steps to turn on System Restore



1. Click Start, right-click My Computer, and then click Properties.

2. In the System Properties dialog box, click the System Restore tab.

3. Click to clear the Turn off System Restore check box. Or, click the Turn off System Restore on all drives check box.

4. Click OK.



After a few moments, the System Properties dialog box closes.

Restart you Computer to be Normal.

Let me know if the solution worked and if yes please rate me