avg antivirus wont delete my virus?

Question

It came up that I had 4 viruses and 2 threats, When I clicked "remove all unhealed infections" I got a message saying that "moving object is bigger than the archive size limit" What do I do??

Answer 1

Follow this instructions to Remove Virus in you Computer.

Restart You Computer Safe Mode with Networking



1. Log out and reboot your machine.



2. When the machine starts the reboot sequence, press the F8 key repeatedly.



3. Select Safe Mode with Networking from the resulting menu.



4. Login. If the malware has changed your password, try logging in as

Administrator. By default, Administrator has no password.



5. The machine will continue booting, but the Windows desktop will look different.



Then in The Safe With Networking .Download by using Rkill press here http://www.bleepingcomputer.com/forums/topic308364.html



Download and Scan By Using Malwarebytes’ Anti-Malware http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentMain;contentAux



Download and Scan By Using Super Anti-Spyware Press here http://www.superantispyware.com/



Download ATF is a new, freeware, temporary file cleaner for Windows, IE, Firefox and Opera with a simple, easy-to-use interface.



The main screen allows the user to either clean all temporary files, or select files for cleaning. The program also knows if Firefox and or Opera is being used, and gives the option of cleaning the temporary files associated with those applications.



ATF Cleaner provides the user with a window showing the total bytes freed upon completion. The program is small (36kb), quick to run and no installation required. to Download ATF Cleaner press this link http://download.cnet.com/ATF-Cleaner/3000-18512_4-89432.html



Download and Scan By using

Remove Fake Antivirus 1.64 press here http://www.softpedia.com/progDownload/Remove-Fake-Antivirus-Download-127588.html

After Finish Scan and Remove all Virus,Restart you Computer to be Normal.



Then

Download and Scan again By using Norman Malware Cleaner Press here http://www.norman.com/support/support_tools/58732/en This is to make sure you Virus, Malware, Trojan, Worm,

Rogue Fake Anti-Virus, Hijack Web Browser, Pop up Advertisements,

Rootkit and Spyware it is not on you Computer Forever. Please give me the feedback and Rate Me

Answer 2

Richard Dove and Cole Williams posted the same question. You should see the answers side by side.

Answer 3

2

Answer 4

Interesting question

Answer 5

boot computer and tap the F8 key repeatedly then choose safemode with networking open browser and go to safety.live.com that is microsoft's online virus scanner run protection scan then run the cleanup scanner it's free...dump the avg junk and something better Microsoft's security essentials is free as is panda in the cloud from Pandasecurity.com or Avira.com free personal all are much bettter than avg...

Answer 6

You can run antivirus and antispyware programs, but the sad fact is if you have found one virus on your computer, you probably have several. Cleaning the computer now requires you to follow these steps, because modern viruses and spyware entrench themselves in files that your computer needs in order to run:



1. Virus-check your data files (not application files-- you have installer CDs for those).

2. Back up the data files, getting them off your hard drive.

3. Get your original operating system CDs that came with your computer.

4. Boot your computer from the operating system CD.

5. Select the option that erases your hard drive and then reinstall your system software.

6. Turn on your software firewall that came with your operating system.

7. Reconnect to the internet, and download *all* Windows updates, no matter how long it takes.

8. Reinstall your application software, and update the applications as much as you can.

9. Reinstall your data files.

10. Create a limited user account on your system that does *not* have administrator access, and web surf only from this account.



Yes, this is a pain in the butt. No, there is no other way. No, antivirus and antispyware programs cannot fix this problem on its own.



So, what do you do in the future?



1. Never click on links you find in an e-mail.

2. Never open an e-mail attachment, ever.

3. Only download files from a reputable website that you know is on the up-and-up.

4. Never use bit-torrent and other file-sharing programs.

5. Never use an unsolicited drive-checking site.

6. Turn off all java and java scripting by default, and only enable java and java scripting for sites that you know you can trust.

7. Never read an unsolicited e-mail, and delete spam immediately. It is possible to be hacked by reading an e-mail alone.



Please adhere to the 'dont's' I provided above, because you will have to repeat the cleaning steps that I listed first *every time you get infected.* Anti-spyware and anti-virus programs are good to have, but they are a second line of defense. The best way to protect your system is you, and changing your behavior.



Good luck!

Answer 7

If you stick with AVG, this is just one of many questions you'll be asking on here.

AVG is just a joke. I would prefer just about any Antivirus programme other than this.

Do yourself a favour and get shut of it.

If you want a free one, have a go with Avast (as good and better than most paid for AV's).

http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html?tag=contentMain;contentAux

If you want an even better AV and are prepared to pay....go with Kaspersky or Nod32.

These can both be bought on EBay for a fraction of the price that you would pay in the stores.

Answer 8

put in quarantine

than delete from there



and in quarantine it CAN"T hurt your pc



why do you good people still use this popular junk ware ( AVG )

avira or avast--or if you have 25 bucks use the best

G Data internet 2011



AND NEVER use a third party site when you can go to the makers site ---all you have to do is google it ---here is malwarebytes home page



http://malwarebytes.com

Answer 9

The viruses are in archive ( zipped ) files.Probably some torrent you downloaded.This means the viruses are not active.Locate the files and delete them manually

Answer 10

Change the Archieve size of the Virus Vault...and if you can't....your going to have to get another AV product that will change the size...but before you do that....



Download Malwarebytes anti-malware at CNet.com downloads and do a full scan...it has a much bigger capacity...and should take care of the problem....

Answer 11

First, do a system restore to before the problem happened. If that does nothing, try uninstalling and re-installing AVG. In the short amount of time I'm pretty sure you won't get a virus. If it's still messing up... get a new virus program. Avast free antivirus, Avira Antivir Personal, Panda Cloud Antivirus, etc.

Answer 12

Hello! this same thing happened too me and eventually the failure of avg ruined and crashed my computer! i went ahead and bought a new one. depending on what your computer will allow you to do is the question. if you can do the following:



A. go too www.avast.com and dwnload home edition of avast

b. run the scan asap. this will take an hour plus, if you can do it in safe mode then go for it.

c. go too www.download.com and load the MALWAREBYTES ANTIMALWARE PROGRAM

d. run it! will take an hour plus first time around

e. after the running of malwarebytes you will be amazed at the amount of garbage that it removes,

just follow the format and click remove infected items

f. now that you have 2 different programs you now have the best combo ( free of cost) at your disposal. you should make sure you uninstall AVG and never use it again as you will figure out unfortunately that AVG simply does not remove certain viruses, why i do not know! in my situation, i had a nasty trojan zlob virus and i found out after googling the virus that AVG does not remove this virus AND IT WAS 3YRS OLD! why! but it ruined my computer and files everything! also, most people find out too late that AVG does not offer heuristic protection, root kits protection either! in other words AVG s not the best choice out there, its the most popular choice though as its free!

but the AVAST AND THE MALWAREBYTES TOOLS i showed you are hands down the best stategy for you! you should run malwarebytes daily or however you wish, avast and they are both free!



im not sure what shape your computer is in right now if it got worse etc... but the easiest thing too do would be too completely wipe out the windows program, uinstall it, then reinstall a new version and your good too go! but you will need the discs and they run 130.00 bucks.. if you keep your eyes peeled and you want too avoid all of the hassle too screw with the viruses etc.. you can go too www.craigslist.org and go too the computers section and scroll down for tech service repair etc.. you can find a million side techie virus removal guys that will if needed uninstall your windows and reinstall same. you can pay them an avg of 50 too 75 bucks too do this and take advantage of the fact that they already have the skills and the expensive removal discs et...i did the same on one of my laptops, i paid a guy 40 bucks and he wiped out the windows after my 2nd try with AVG and losing of course.... get rid of your avg and go with avast.com and and malwarebytes, the feature i like the best about avg is that if you click on something infectious like trojan virus etc the avast will stop you and a siren waring sounds off instructing you too close the window.



hell hows that for a warning system! avast has a system scanner that will display the dangerous warnings telling u not too open the pages as with other programs like AVG etc you lose as they dont instruct anythng and let you open that same page and dowload horrible viruses ruining you!



good luck

Answer 13

What did you expect from a free AV. People will tell you to download Avast. Well, I'm sorry, When the rubber meets the road it will do you the same way. It will let you down when you need it. But if your stuck with free and can't pay for something that really works i suggest getting your operating system reloaded then get Avira antivirus. Yes it's free but at least it does have a antispy with it that runs in real time. http://www.avira.com/en/pages/index.php Zone alarm firewall, http://www.zonealarm.com/security/en-us/home.htm?lid=en-us And sandboxy When your free AV lets you down you will be glad you had this,http://www.sandboxie.com/. Sandboxy is like a virtual machine. As long as you are browsing in the sand box nothing can touch you. If anything tries to infect your machine all you have to do is dump the sand box. The virtual copy of your running system will be deleted and so will all infections. Restart the machine. It will be just like nothing ever happened. Your machine will still be clean and infection free.

Answer 14

Hi,



Just uninstall the avg anti virus software and install avast anti virus software in your system.

Avast is a free anti virus software .You will get 30 day's trail period .



I prefer avast, Norton, Macfee, & Enod32.

Answer 15

uninstall avg and install avast 5 free edition,which is better and also give web protection,if u want full protection then buy eset nod32 smart security(awesome antivirus)