Question:
need help with a virus? i have no clue whats going on...URGENT :(?
KimJongIl
2010-10-20 17:49:15 UTC
ok, well yesterday i was downloading a file for a game that i needed when i got like 4 pop ups from this unknown thing. i was lagging the whole time but unfortuneitly i accidentally hit accept on the last one when suddenly my computer restarted. ever since then, ive been getting multiple threats about every 10-20 minutes saying "norton has blocked an attack on your computer". i really need help. this is a virus right? and how can i get rid of it?!?! please help, urgent!
Four answers:
Brandon Lin
2010-10-20 18:06:28 UTC
Does it block everything on your computer? It really depends. Some virus will not let you open anything except Internet Explorer. This is what happened to me, and it was a real hassle to get out. I had to use an Internet application that scans your computer from IE explorer. It was a pain, and I had to pay for it, too. If you can't do that, then I recommend you reformat your hard drive and get a good antivirus like Avira. When I got the virus, I switched to Ubuntu because it was free. However, it's Linux and sometimes hard to use.

p.s. IF you don't have Norton, then it's probably a virus. If you do have Norton, then most viruses will tell you that it's blocking random programs like IE Explorer or Windows Explorer. If you don't know what it is blocking, then see if you can run the original anti-virus program and see if it's blocked. If it's blocked, it's a virus. If it isn't, then the virus is either really stupid to not block an anti-virus or it's not a virus. Then do a scan if it works.

You will have to reformat to the disk that should have come with the package in your computer. However, some computers do not come with the disk. However, you'll have to reinstall everything that was on your computer, which is a pain. And, you might not want to use Ubuntu because their new Ubuntu blocks everything that Ubuntu has not already checked virus free.
anonymous
2010-10-20 18:06:36 UTC
ok first thing you need to know is that norton no matter what happens it is slow. i use microsoft essentials.



on every single page norton scan. this takes 30 seconds...but after the 3rd page has popped up the rate of the scanning per page increases. so now its 50 seconds. this builds up and the program may missing some important details. unlike Microsoft first the scan rate is 75% faster and doesn't clog up like norton. first download the completely free program but the only snag is that ur whole program must be genuine. windows (xp,vistia,7) must be genuine or they will shut ur computer down (trust me personal experience lol) then update the essential and run a full scan and it will filter everything out. this program will even rebuild bios iam told.



try it WWW.Microsoft security essential.com
anonymous
2010-10-20 17:59:38 UTC
You can try to restore your computer. You can do that by going to "START" then "ACCESSORIES" then go down to "SYSTEM TOOLS" There you will find "SYSTEM RESTORE." Click on it and restore your pc/laptop. I would suggest that you restore to an older date.

When the windows pops up, follow the instructions. When you get to a place where you have to choose a restore point. Click on "SHOW MORE RESTORE POINTS" then from there choose a date. Try to go back at least one week. This should take out the virus from your computer.



I hope it helps.
anonymous
2010-10-20 18:10:35 UTC
If you got buffer overload they control your computer that cause crash so they can install during boot up





This link let you report Suspicious results and strange behavior: Strange pop-ups and other malware to Google



http://www.google.com/support/websearch/bin/answer.py?&answer=8091&hl=



If you can't connect to Internet Virus/malware maybe using proxy server

go to control panal/ internet options click on connection tab LAN settings uncheck proxy server virus was probable using port 6555 for it update

This is my scrip for removal of Virus and Malware and some things to think about before you do anything please Read first # 1 should clean most computers however there will be computer that need step #2 and real bad ones all of step #3

System restore bad idea if you think you have a virus it may spread it you can lose files or programs you paid for depends on when last restore was done. never do a restore without having a full backup

format: never format with out a full backup

If you don't have internet access:

go to control internet options click on connection tab LAN settings uncheck proxy server (unless you set this up or your ISP/Administrator) virus was probable using port 6555 for it update

1: Your computer may be infected it need to be clean. run a full virus scan if you don't have anti-virus go to download.com and get a free one. do not by one on line you are infected and you may end up giving you credit card info out to thieves if it won't let you download an anti virus program boot your computer in safe-mode with networking (that the press F8 key when you restart your computer) I recommend a cold start shut the computer down and leave it off 30 sec. then restart and press F8 remember pick with arrows keys safe-mode with networking login to windows when it come up and go to download.com and download Spybot search & Destroy or MalwareBytes both will install in safe mode and run do the updates for it and do a full scan then go to eset.com and do their free online virus scan.

if this doesn't work



2: you need to go to http://www.ubcd4win.com/ on a friends computer and build a a bootable CD or DVD download file is at http://www.securitywonks.net/listing/view/3/UBCD-for-Windows

and this one does it all will give you internet access to update the files for spybot search & destroy then run it. It free also when you get the computer back boot in safe mode with-networking (shift F8) and go to eset.com and do a free anti-virus scan make sure you put the disk in and then turn off the computer so it a cold boot



3: if all this fails then you must backup all your data to removable storage or pull your hard drive put in a new one install your operating system and your applications your anti-virus and anti-malware do all updates and put your data back (data doc,pictures music, passwords anything important on your computer) after it up and running change all


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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