my laptop had a virus please suggest me how to get rid of this virus..?

Question

my computer has got a virus which as soon as the Avg is notifying me of the virus it is opening my documents and the title of the window says my documents online scan. and i end up shutting down my computer as soon as this happened. i have tried to work on safe mode and scan the computer but no virus or infections are found. so how can i get rid of this virus. i also encountered trojan horse virus but i think my anit virus (avg anti virus) was able to fix it but now i'm not sure about it either. please can some one advise me how to get rid of this problem.

also if i copy my whole my document file on an external hard drive will the virus be there in the my document file??

should i go for formatting my computer please advise...

Answer 1

Get into safe mode with networking.

Go to download.com and get Malwarebytes.

After it is installed, find the mbam.exe file and change it to xxx.exe.

Update it and run a full scan.

Delete whatever it finds.

That's it.



This same method will work with the Conficker worm in most cases as well.

Formatting is the absolute LAST resort.



Also, do not copy anything to anywhere until you have gotten rid of your problems.



Also, a system restore will not get rid of infected files, so don't bother.

Answer 2

Here is a smart tool for registry clean and pc optimizing, free scan for ur computer is available now:

http://www.problemap.com/problemap/optimizer/

Perfect Optimizer is a kind of computer optimization software with new concept and multi-function. It has the world's leading technology to scan the computer problems as 2.7 times as the similar products. 1. Effectively repair/fix the majority of your PC's errors and let it be 100% healthy. 2. Comprehensively enhance all aspects of your computer. 3. Optimize your PC and bring its potential performance into 100% full play. 4. Clean up your PC's junk files and 56 kinds of history. 5. Effectively protect your PC and avoid ads procedures, malicious code and Trojans.

Answer 3

You can get rid of this antivirus by following these steps .



1 Download and intall the Malwarebytes on your computer .

2 Update your Malwarebytes .

3 Scan your computer for all the malwares in your computer .

4 Remove all the malwares , found while scanning with the malwarebytes .

5 Restart your computer ,



You can download this form http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html



Still need any professional help visit http://www.iyogi.ca

Answer 4

1.start your anti-virus program

2. click run full scan(can take up to 3 hours)

3. after the scan is complete, click remove all security risks.

Done

2 way

1. search for system restore

2. click on it (can take up 15 min to start, so be patient)

3. restore your system to the DATE when it worked PROPERLY

4. click restore

P.S may take along time

Answer 5

Downloading the 90day Free Trail of Norton

from Norton Website

Answer 6

You should follow these troubleshooting steps:



1. Please try to delete all the internet temporary files like temp, %temp% and prefetch files.

2. Scan your computer by using any updated antivirus program.

3. Try to install and download the "Antimalwarebytes" (freely available)

4. Try to update "Antimalwarebytes".

5. Scan your computer using the "Antimalwarebytes".

6. Follow the same procedure for "Superantispyware" as you have done for "Antimalwarebytes".

Answer 7

Follow the instruction on the link below, its step by step howto using free tools to clean your computer of virus and spyware its very very effective guaranteed





10 easy steps virus and spyware removal using free tools

http://www.review-ninja.com/2008/08/10-easy-step-virus-and-spyware-removal.html

Answer 8

Download Norton Security. It takes it right off! Hope this helps!