When I start my PC I get a .dll error and then my browser gets taken to other sites when I search?

Question

I take it this is a virus? The entire message is `error loading C:\windows\hcbgkbec.dll'. I'm running XP and use a Mozilla browser mainly. Whatever search I do I get redirected and taken to a shopping search page. I've used free anti virus scanner AVG and ad aware, which have thrown up trojans dodgy cookies, but the problems still persist. Any ideas?

Answer 1

the dll error and the redirect viruses are seperate problems.

deal with the virus first,

your computer is highly infected.



First

click on Start > Run. Type in the following into the open box.



devmgmt.msc



then Click on OK. This will run Device Manager. In Device Manager,

click on View > Show Hidden Devices.



expand all the devices by clicking on the "Plus" sign. Now try to find

TDSSserv.sys or clbdriver.sys or oUltraf or seneka.sys,

right click on whatever one you found and select Disable.

Please make sure that you do not select the Un-Install option

otherwise infection will be back once you reboot your computer.



if none of them are there do not worry,

it could be something simpler but follow what comes next.



you will have to enable view hidden folders in folder options > view.



Delete everything in the windows temp folder,

C > Windows > Temp



Delete all cookies,

Delete all temporary internet files(not to be confused with windows temp files)

these are best deleted via your internet browsers.

it will save you messing about in the the hidden system files



reset internet explorer,

tools > internet options > Advanced tab > reset .



Delete everything in the prefetch folder.

C > Windows > Prefetch



Delete the hosts file,

C > Windows > System32 > drivers > etc > HOSTS

A clean hosts file will be written by windows when you reboot later.

Note: if you were using a custom Hosts file

you will need to replace any of those entries yourself.





Delete the flash cookies found in the macromedia, #Shared Objects folder.

c > users > "your name" > App Data > Roaming > macromedia > Flash player > #Shared Objects

delete everything you find in the #Shared Objects folder





Run a full scan with this

Sophos Anti-Rootkit : http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html

and remove everything suspicious it finds.



Sophos Anti-Rootkit DOWNLOAD : https://secure.sophos.com/support/cleaners/sar_15_sfx.exe



Then run a full scan with this and remove what it finds.

Super anti spyware Pro : http://www.superantispyware.com/



Super anti spyware Pro DOWNLOAD : http://downloads.superantispyware.com/downloads/SUPERAntiSpywarePro.exe

this has a tool built in that can reset the URL prefix's

USE IT.



reset your router to default.



your redirect virus should now be gone.



download then run,

tdss killer to double check.



tdss killer : http://support.kaspersky.com/downloads/utils/tdsskiller.exe

Do not run this first because it has been known to damage some system files.









.

Answer 2

dll error mostly comes due to corrupt registry , you can repair your registry manually but it is very complex and times taken job, there are many good registry repair software like reginout available on internet use them to fix your errors,

Answer 3

your computer seems to of had malware in it . when it was removed it took out the link to your browser if you have your xp dics put it in and do a repair that will fix it.

Answer 4

Scan your system with Avast free & reginout to see for errors. They will fix it.

Answer 5

Some kind of hijacker in your computer, you can check out at here: http://www.teesupport.com