Google Chrome Won't Work?

Question

From what I've searched, it's a malware related problem. One of the solutions I've gotten is:
1. Disable or add exception for chrome in firewall, anti-virus or whatever protection you have. try chrome.
2. Uninstall and re-install chrome.
3. Download and use the tdsskiller.exe to remove the tdss rootkit. http://support.kaspersky.com/viruses/sol…
4. If chrome still doesn't work, try this. Go to C:\Users\"user"\AppData\Local\Google\Chr… Data\Default\User StyleSheets then rename the Custom.css to anything u want. then try chrome again.

How do I do #1?
Or, do you have any different solutions?

Please answer in detail. Thank you.

Answer 1

You should not have to do #1. No known conflicts with chrome being blocked by a firewall or a antivirus software. The same should hold true for IE, which you can try, but expect the same results(Blocked). This all points to a Malware infection. You probably not going to be able to download the Kaspersky either, possible be blocked by the malware. Now Kaspersky's tool is only for Rootkit(s), other tools will be needed also to check for malware and possibly other rootkit tools

Since your getting these blocks, your going to need another computer(Confirmed clean, NO infections) to download to. You will be saving the downloads, NOT installing, and then copy them to a CD/DVD or a USB device. The transfer to the infected computer to install and run. It's a good idea at first with the first set of scans to have the infected computer disconnected from the internet. After the first set of scans have been done, re-connect to the internet and update the programs installed and then run a complete set of scans again

List of Tools:

Kaspersky(you already know about this one)

Malwarebytes’ Anti-Rootkit

http://blog.malwarebytes.org/news/2012/11/meet-malwarebytes-anti-rootkit/

RogueKiller

http://www.bleepingcomputer.com/download/roguekiller/

aswMBR

http://www.bleepingcomputer.com/download/aswmbr/



AdwCleaner

http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner



Malwarebytes' Antimalware

http://downloads.malwarebytes.org/mbam-download.php

HitmanPro

http://www.surfright.nl/en/hitmanpro

SUPERAntiSpyware

http://www.superantispyware.com/





EDIT: You did not have the Extra details posted before I started my answer, that would have been a bit easier if you had. You can probably disregard using the other computer now

Answer 2

Sorry, you are talking nonsense. Have you actually scanned your pc with any security programs ?

What makes you think you have a rootkit ?

What firewall are you using



EDIT

Have you tried any other browsers ? eg Internet explorer ?

Have yoy scanned for malware

Have you re-installed Chrome

EDIT

To scan for viruses, you should use your anti virus program. Do you have one ?

I would also scan for other threats with malwarebyes antimalware

Answer 3

Holy F**ok that's alot of anime you have watched. i will in simple terms deliver you my record of anime i've got watched. Asterisk's = suggestion point on a scale of a million-4 Kanon - **** Clannad - **** Clannad After tale - *** Eureka 7 - ** genuine Tears - *** Peach woman - * Suzaka - * particular A - ** to love-Ru - * Shuffle! - *** college Days - Asu no Yoichi - * Code Geass - **** Toradora - *** Please instructor! - ** Ah my Goddess! - ** Ouran severe college Host club - * Nogizaka Haruka no Himitsu - *** severe college of the lifeless(on going) - **** Shakugan no Shana(on going) - **** 0 no Tsukaima - **** Spice and Wolf - **** complete metallic Panic(on going) - *** thoughts of Abyss - ****

Answer 4

Do you have the very latest version of Chrome? This is from 11th January...and by the way, FilHippo.com is in my opinion, one of the best sites on the web. Check their home page.



http://www.filehippo.com/download_google_chrome/



Hope this helps.