Question:
A year ago the Yahoo! scan indentified 24 viruses. I can't find a way to delete them. Help!?
Rasputin
2007-07-01 17:11:14 UTC
I use the Yahoo! program run by Computer Associates. It does not say the viruses are contained, eliminated, or just what their status is. They keep appearing each and every time my computer does a scan. I think I need to delete them, but can't find a way.
Nine answers:
2007-07-01 17:34:47 UTC
Try a online antivirus scanner and a online anti-adware/malware/spyware scanner in safe mode with network to clean up your computer BEFORE you download anything.



Turn off system restore before you boot up in safe mode with network to clean your system restore points for viruses, spyware, adware etc.



To get in safe mode tap F8 when booting you computer.

Choose "Safe mode with network".

Go to Start – Run - type iexplore http://www.bitdefender.com/scan8/ie.html Enter(ok).

Do a full system scan. If something is found, delete it, reboot and do the same again in safe mode with network.

When that scan does not find anything you reboot again in safe mode with network.

Go to Start – Run – type iexplore http://www.ewido.net/en/ Enter(ok).

Do a full system scan. If something is found, delete it, reboot and do the same again in safe mode with network.



**NOTE: Do NOT do anything else with your computer when scanning. This because you can start virus/adware/spyware/malware manually.



When no one of these scanners are showing anything you can reboot back to normal mode.

Turn on system restore.

------------------

You need to get one antivirus program, one firewall and some spyware/adware/malware removers if you don't have it.

I use Norton Internet Security (antivirus, spyware, firewall, add blocker, mail spamfilter, pop up blocker etc) Ad Aware, Spybot and more on my desktop running XP Home SP2 with Firefox and Yahoo Toolbar with pop up blocker.

On my laptop i have Ubuntu 7.04. No security needed in Linux, but i use antivirus and firewall. Firefox is standard.

I have no virus, spyware, adware, pop up etc on my computers.



Here are some free programs.

BitDefender Anti-Virus Free.

http://www.bitdefender.com/PRODUCT-14-en--BitDefender-8-Free-Edition.html

Avast Anti-Virus Free.

http://www.avast.com/eng/avast_4_home.html

AVG Anti-Virus Free.

http://free.grisoft.com/doc/2/lng/us/tpl/v5

Avast Virus Cleaner - free virus removal tool.

http://www.avast.com/eng/avast-virus-cleaner.html



Firewall Protection.

ZoneAlarm Firewall Free.

http://www.zonealarm.com/store/content/catalog/products/sku_list_za.jsp?dc=34std&ctry=&lang=nb&lid=trial_zaFamily

Easy-to-use firewall blocks hackers and other unknown threats.

* Systematically identifies hackers and blocks access attempts.

Automatically makes your computer invisible to anyone on the Internet.

Use ZoneAlarm if you normally use Windows Firewall.

Disable Windows Firewall after downloading ZoneAlarm if it's not done automatically.



Ad-Aware 2007 Free.

http://www.lavasoftusa.com/products/ad_aware_free.php

Ad-Aware 2007 Free remains the most popular anti-spyware product for computer users around the world, with nearly one million downloads every week. Our free anti-spyware version provides you with advanced protection against spyware that secretly attaches and takes control of your computer, resulting in aggressive advertising pop-ups, sluggish computer activity, even identity theft through stolen bank details, passwords, and credit card account numbers. If you want real-time scanning capabilities, consider upgrading to Ad-Aware 2007 Plus for real-time protection against spyware, all the time.



SUPERAntiSpyware Free.

http://www.superantispyware.com/



AVG Anti-spyware Free.

http://free.grisoft.com/doc/20/lng/us/tpl/v5



Spybot - Search & Destroy detects and removes spyware, a relatively new kind of threat not yet covered by common anti-virus applications. spyware silently tracks your surfing behaviour to create a marketing profile for you that is transmitted without your knowledge to the compilers and sold to advertising companies. If you see new toolbars in your Internet Explorer that you haven't intentionally installed, if your browser crashes inexplicably, or if your home page has been "hijacked" (or changed without your knowledge), your computer is most probably infected with spyware. Even if you don't see the symptoms, your computer may be infected, because more and more spyware is emerging. Spybot-S&D is free, so there's no harm giving it a try to see if something has invaded your computer.

http://www.safer-networking.org/en/mirrors/index.html



AVG Anti-Rootkit Free.

http://free.grisoft.com/doc/39798/lng/us/tpl/v5

AVG Anti-Rootkit is a powerful tool with state-of-the-art technology for detection and removal of rootkits. rootkits are used to hide the presence of a malicious object like Trojans or keyloggers on your computer. If a threat uses rootkit technology to hide itself it is very hard to find the malware on your PC. AVG Anti-Rootkit gives you the power to find and delete the rootkit and to uncover the threat the rootkit is hiding.



CCleaner is a freeware system optimization and privacy tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. But the best part is that it's fast and contains NO spyware or adware.

http://www.ccleaner.com/



ClearAllHistory - clears browser history, cache, cookies, clipboard and remove other computer activity tracks.

http://www.clearallhistory.com/delete-passwords.html



**NOTE: Only have one antivirus program and one firewall installed on your computer.

Anti-adware/malware/spyware are ok to have more of.



Also scan with online scanners sometimes.

http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid=00&pkj=VOONYHGBYNCJEIMXQKC&bhcp=1

http://www.bitdefender.com/scan8/ie.html

http://www.ewido.net/en/onlinescan/

http://www.kaspersky.com/virusscanner

http://support.f-secure.com/enu/home/ols.shtml



Also run Windows Updata http://windowsupdate.microsoft.com/

and defragmet you harddisk(s).

How To Analyze and Defragment a Disk in Windows XP

http://support.microsoft.com/kb/305781



Hope this is helpful.

Good luck.

JTB.
?
2016-08-21 22:42:10 UTC
2
2007-07-01 17:19:59 UTC
Go to Microsoft downloads and on the left of the page click on security and download Microsoft Anti-Spyware Beta and run the scan with it and then select remove at the end and they will be gone. This and a lot of good programs are at this site and are free to help Microsoft users. Just type microsoft downloads in your browser and click search and on the Page that comes up click Microsoft downloads and you are there. I do not work for them and do not get paid but am just recommending them as they do offer us free resources and programs. I have used quite a few of their free programs and have liked them all. When I get something I like better, I just go to add/remove programs and take them back out.
2007-07-01 17:37:07 UTC
download an anti virus program such as AVG free anti virus,or kaspersky anti virus.Let it run a full scan,and then it will tell you what to do or it will automatically take care of the viruses itself.Also,if you have windows XP,go to your control panel.Click on where you see "security center",and you will see where you can set it for auto.updates.Set it to run every day at a specific time.hope this helps.
2007-07-01 17:14:58 UTC
VIRUS REMOVAL PROCESS:



do this OFFLINE



trash likes to hide in your restore system,so every time you clean up your computer and you use system restore,it restores the trash along with everything else !

turn off system restore:

XP:

start--all programs--accessories--system tools--system restore

check the off box



Vista:



right click computer icon

select properties

select system protection

uncheck os ( c: ) ( system )



alerter & messenger services:

stop messenger spam !!



XP only:

all programs--administrative tools--services

all services are in alphabetical order,right click both alerter & messenger services--select properties--from drop down menu,select disable



Active X:

XP ONLY

internet explorer--tools--internet options--security--advanced

uncheck download unsigned--unsafe--autoprompt



CLEAN UP:



delete history:



XP & Vista:



internet explorer--tools--internet options--general:

click delete history--temp files & cookies

set days to keep history to 0



Prefetch folder:



XP:

start,my computer,disk drive ( c ),windows,prefetch

click view

select "select all"

press delete key on keyboard



Vista:



same thing except my computer is now plain ole computer



Security:



block spyware cookies:

XP:

either from your desktop shortcut or all programs or start page [ lol,MS is all about redundency ]

internet explorer--tools--internet options--privacy--advanced--override

check allow 1st party cookies,block 3rd party [ spyware ] cookies



Vista:



same way as XP



manage your cookies [ with screenshots ]

http://managecookies.diaryland.com



ActiveX:



XP ONLY



internet explorer,tools,internet options,security tab,advanced tab

uncheck download unsigned, not safe & automatic prompt



now return to system restore and select create a new restore point,name the point [ new ? ] and you're set to go



go online and:



download/install/update & run spybot spyware remover,avast anti-virus,regseeker,avg anti-rootkit,rootkit revealer,firefox 2.0.0.4 web browser from



MENU

Acessibility Help,ANTI-ROOTKIT,ANTI-VIRUS,ANTI-SPYWARE,Browser FIREFOX 3.0a5pre

Buddy Browser,a child safe web browser for children,CLEAN UP,DESKTOP HELPERS

FIREFOX EXTENSIONS INSTALLED,FIREWALL,Multi Media Files,REGISTRY CLEANERS

SECURITY,Link Checkers,Ect



http://browseraddons.friendpages.com
lix
2007-07-01 17:16:25 UTC
You need to get yourself anti-virus software. I'm just glad I have it already because coming online you could be spreading them everywhere. All the Yahoo scan does is identify them. It doesn't get rid of them.
carmen
2007-07-02 19:29:02 UTC
get spybot search and destroy...its free. watch out though, cuz the first time i tried to install it, it went smoothly, i then did a scan , it identified a bunch of stuff, then had me "register" and to remove the bad stuff it said i had to pay! thats a bunch of bullspit, so i removed the program, found another site to install spybot, n this time it really was free! lol. just type spybot search and destroy in the search
dw03038
2007-07-01 17:32:58 UTC
go to www.grisoft.com and look for the AVG free file. down load that file, deleat any other antivirus you have and AVG will take care of your problem! Good Luck!
2007-07-01 17:46:04 UTC
STOPSIGN.COM


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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