Virus Problem................!!!!!!!????????????

Question

I have got a virus in my computer due to which the task manager has got disabled( Ctrl+Alt+ Delete). The folder options is not available and the internet speed has reduced. My anti-virus is CA Antivirus and even after the scans it is not being able to detect it. What do i do???????

Answer 1

I suggest the following..



Download and update the avg antivirus and download the spyware doctor below the shut your computer down and restart it and tap the F-8 key repeatedly while the system starts up and select safe mode and run the avg and the spyware doctor while in safe mode, This will catch it so you can remove it,







This is very good tool and I recommend it to keep your pc in good running condition,



Windows Advanced Care , This tool will keep your computer running good and you can see the startup programs to help you understand what runs in the startup programs; It also includes a registry cleaner and spyware removal,, It also imunizes your computer against the attcks we face each time we go on the internet Just run it once a day and your worrys are much less,



http://www.download.com/Advanced-WindowsCare-Personal/3000-2086-10407614.html





Here is a very good tool called Winpatrol and it monitors your computer for programs that try to run on your system without your knowlege, This tool also allows you to manage all the startup programs on your computer,, It also warns you if a program tries to run without your permission, I use this software and I recommend it,





http://www.freewarefiles.com/downloads_counter.php?programid=8625





Here is a free and very good antivirus tool called avg free,

Note; You should never use more than one antivirus on your computer at a time,



http://free.grisoft.com/doc/downloads-products/us/frt/0?prd=aff





Here is the PC Tools free antivirus and is a very good antivirus

Note; You should never run more than one antivirus on your computer at a time,,



http://www.pctools.com/free-antivirus/





The free edition of spyware doctor, The best for removing spyware and malware and its free,



http://www.download.com/Spyware-Doctor-Starter-Edition/3000-8022_4-10754824.html





Here is the adaware se free personal and is a very good spyware removal tool



http://www.download.com/3000-2144-10045910.html





Here is an antispyware software called avg free antispyware, It is a totally free software and it works very well,



http://free.grisoft.com/doc/downloads-products/us/frt/0?prd=asf





SG

Answer 2

2

Answer 3

From what u say u have a trogen not a virus and it has just added a small registry entry that blocks ur task manger.



well for starters it is easy to remove it all u have to do is

download 3

small files and run them.

As most of these kinds of malware works the same way these three if run one after another takes care of all possible infections



One more thing try using processexplorer instead of taskmanager which usually runs even when taskmanger is blocked.



These are the files (unzip them and run)

1) aimfix

2) cav

3) KLWK

these are anti malware tools to remove variants of the trogen

win32/ahkheap.a



U can get these and process explorer from here



http://dennyphilip.blogspot.com/2008/01/downloads.html



download and use process explorer and try to find suspicious

programs like an svchost.exe or smss.exe that has a FOLDER as their icon, or an avi file's icon (note svchost and smss are not malwares ,but malwares disguise as them to avoid detection by us.)

also look for programs that have double extensions like

mypicture.jpg.exe or some thing of that sort



the general format is like filename.extension.exe



find these process and right click on them and select kill process tree. to end them then run those three files again.

that should solve ur problem.



Glad i could help ;-)

Answer 4

Boot into safe mode (restart your computer and push F8 repeatability until the option come up) then run your virus scanner. This might take a while but it will help at least a little.

Answer 5

Try scanning with your antivirus program in safe mode or a online scanner.

Press "F8" upon boot-up.



Antivirus: BitDefender Online scanner - will scan and remove threats.

Anti adware/spyware: Ewido Online Scanner - will scan and remove threats.

http://www.bitdefender.com/scan8/ie.html

http://www.ewido.net/en/onlinescan/

Answer 6

I have got a problem with my computer with spy shredder..

It pops up each time that I turn on my computer and try's to

get me to purchase software to eliminate this problem. I do control, alt, delete, and it will close it out but then it keeps comming back each time I turn off my comp. and turn back on I have run some virus scans but they do not eliminat. Please tell me a telephone number I can get in touch with these horrible people.

Thnaks,

Charles M.

Answer 7

once you have let it get this far (permission changes ect) it becomes increasingly difficult to eradicate the variant. the following steps will ensure your pc is not infected anymore.



get these free tools... adaware(lavasoft.com) spybot(safer-networking.org) HiJackThis(trend.com) winsockfix v1.2(majorgeeks.com) CCleaner (ccleaner.com)

install and run the adaware/spybot updater

disable restore

start-run-apps-accessories-sys... disk cleanup

reboot safe mode w/ networking (continually press f8 upon reboot)

Run adaware and spybot deleting anything they find.

Run Hijackthis (this shows all BHO's on ur browser~very important)

Run CCleaner (Repair/delete anything it finds)

Run free online scan (trend.com bitdefender.com pandasoftware.com) remove any findings

Run winsockfix v1.2

reboot

enable restore





you might also try these commands in your run box

start run cmd ~

ipconfig /release

ipconfig /flushdns

ipconfig /renew

netsh int ip reset

regsvr32 softpub.dll

netsh int ip reset resetlog.txt

netsh winsock reset catalog

netsh interface ip delete arpcache





please note ::: using mozilla firefox with the following addons noscript noflash adblock (95% reduction in spyware/malware)

Answer 8

Reboot into Safe mode (hit F8 key when rebooting), run anti-virus program. Pls be sure it's updated if you can. Also, run ad aware.

Answer 9

AVG Anti virus and McAfee virus scan are supposed to help a lot.check out http://blog.360.yahoo.com/blog-sAFtLsc8erIoh.ENhksr2KyG for more details.

Answer 10

just because you cant get to task manager, what makes you think its a virus

Answer 11

drop CA and go with the best- KASPERSKY