I Think I Have A Virus?

Question

Recently i've been downloading from a website called movreel.com which is safe because i checked on siteadvisor.com. Anyway, i went to download from there again today and when i did, it downloaded something called movreel.exe. It then installed something called Optimizer Pro which scared me a little bit so i uninstalled it. When i go on internet explorer, it comes with with searchtheweb instead of my google homepage. I read online that this is some sort of virus and i need to know how to uninstall it. Also, when i go to click on internet explorer or google chrome, i have to click it loads of times in a row for it to actually open which only started when all this happened :( I looked on control panel at the newest things that have been installed and there's nothing different there. Can someone please tell me how to get rid of this and make my laptop nice and safe again please D: I won't be downloading anything for a long time now >__<
Thanks
Dom

Answer 1

Let a professional check your computer

Answer 2

You've made no mention of Babylon or the Babylon Toolbar, but Search the web seems to have a connection. This link may prove useful:



http://www.anvisoft.com/wiki/how-to-uninstall-babylon-toolbar-completely-permanently.html



If that gets you nowhere...



Try this:



Firstly, boot your computer to the Safe Mode menu screen. You do this by repeatedly pressing F8 as soon as you boot up. Once there, use the arrow keys to highlight Safe Mode with Networking. Continue to boot from there, by pressing Enter. You will now see some drivers being loaded. There will be a pause at some point. This usually lasts for no more than 30 seconds.



Start Internet Explorer, and when the program is open, click on the Tools menu and select Internet Options.



Now click on the Connections tab.



Now click on the Lan settings button.



Where it says Use a proxy server for your Lan, ensure there is no tick in the box, then press the OK button to close this screen. Now press the OK button to close the Internet Options screen.



If that's all okay, remain in Safe Mode and try this...



Most redirection problems (including Google) are caused by the Alureon rootkit. TDSSKiller will remove it. The MBAM link is included so you can scan for infections you may not be aware of.



Download and run TDSSKiller.exe from Kaspersky Lab. It's tiny, and takes just a minute to run. It hunts down and kills a specific family of rootkits:



http://support.kaspersky.com/faq/?qid=208280684



Regardless of the results, download the free version of Malwarebytes' Anti-Malware (MBAM). Install it, get updates and run a full scan (still in Safe Mode). This is a direct download link. Copy and paste it into your browser’s address bar, and press Enter.



http://www.myantispyware.com/mbam



After this, try rebooting normally. If that's successful, I recommend you run another full scan with MBAM. It will detect malware that wasn't running in Safe Mode.



You should now delete TDSSKiller.exe, as updated versions are often made available. Malwarebytes' Anti-Malware can be easily uninstalled, should you wish to do so, but it may prove to be beneficial in the future.



Hope this helps.

Answer 3

I just wanted to let people know, I've been seeing and hearing much about people having troubles and problems with their browsers and it doesn't seem to matter which one they have. I do have a few tips I've learned to help people out if you'd like to know. I have listed them below:



(1) Always run frequent security scans on the computer for viruses and malware as these will attack browsers as well.



(2) Go into your browser's settings at least once a week and clear your history / search history so that there will be no buildup of unwanted files and such.



(3) Limit the number of plug ins, add ons and tool bars you use.



(4) Get rid of any unknown or not trusted add ons, tool bars, and plug ins as they may be carrying even something as little as a minor malware worm on them and this will cause troubles too.



(5) Run frequently , at least twice per week a system defragmentation on your computer so as to reorganize file, compress them and get rid of unwanteds.



(6) Of course, be careful of the browsing history as you can pick up unwanted things this way too.



(7) Clean out your cache' as often as possible as well.



(8) Make sure all your settings are properly set to your functioning and browser functioning at it's capability. And last but not least,



(9) NEVER decline updates from your browser company ! This helps keep it up to date, running smoothly, quickly and efficiently.

Answer 4

1

Observe any sudden and consistent drop in your computer's processing speed or computer crashes. A virus infection will often take up resources on your computer, causing programs to freeze and the computer to slow in response. A virus can also cause computers to reboot or shut down.



2

Watch for programs or windows opening without your permission. Viruses can cause pop-up windows to appear, both while you are on the Internet and even when you have the browser closed. Viruses may also disguise themselves as another program, such as a fake virus scanner, which will launch and attempt to take control of your computer.



3

Observe unexplained changes in your Internet settings. Viruses can change your Internet browser's homepage or hijack your browser to go to websites that you did not choose to view.



4

Press the "Ctrl," "Alt" and "Del" keys on your keyboard at the same time to launch the "Task Manager." Review the "Processes" tab for any unusual program names that might indicate a virus. If you cannot open the Task Manager, it may be blocked by a virus.



5

Update and run your virus and malware scanner to detect and remove viruses on your computer.

Answer 5

press the windows key + R and type in the box, regedit.exe, Once there press Control + F and type in 'searchtheweb' and click find next, when it finds the key, on the RIGHT SIDE, press the 'delete' key, and delete it. Keep pressing F3 and 'delete until there is nothing left, (You may want to search for part of the word, or some key phrases if nothing comes up)



Then google Microsoft Security Essentials, its free and it should get rid of your virus...

Answer 6

Hi,



Here are the removal instructions for that spyware :--



http://www.pchell.com/support/mywebsearch.shtml



Arnak

Answer 7

You make a scan with your antivirus.