Unable to uninstall PCTools Antivirus?

Question

I've had this program for about a year. I installed the Vista SP1 and suddenly have problems. Tried to restore to before SP1 but the restore hung on the Registry for 4 hours till I finally shut it down and rebooted to the latest good boot through Safe Mode. So, now my problem with PCTools antivirus is that I can't get into it AT ALL to stop it and I can't uninstall it unless I do (wanted to install a different antivirus). In process of trying, I've run across all sorts of errors and PCTools won't help at all since it's a free version. These are some of the things I've done/seen while working on this:

1) Removed it from the startup menu - but it's still running

2) Installed newest version hoping that it would overwrite the old and I would be able to get into it. Well, I could but the old version was still running! And I could not get online anymore. After an hour on phone with my IP who told me he could see my modem, I restored back to before I installed new version. Could get onliine but get the following messages every time I startup:

Message Title: Microsoft Visual C++ Runtime Library
Program Path: C\Program Files\PCTools Antivirus\PCTAVSvc.exe
Received Today, May 8, 2008 3 minutes ago
This problem happens because of partial incompatability with Windows. Contact program manufacturer for more info

This was followed by:

Runtime Error!
Program: C:\Program Files\PCTools Antivirus\PCTAVSvc.exe
This application has requested Runtime to terminate it in an unusual way. Contact the application support team.

3) At one point, I opened a text file from PCTools and found this:

05/08/08 16:53:47-0:Opening App Log C:\Program Files\PC Tools AntiVirus\PCTAVService.txt Log Level = 0
05/08/08 16:53:47-0:#################################################################
05/08/08 16:53:47-0:####################### START SERVER LOGGING ####################
05/08/08 16:53:47-0:#################################################################
05/08/08 16:53:47-0:Processing command line "C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe"
05/08/08 16:53:47-0:SvrCmdIFace: Initialising XML Parser
05/08/08 16:53:47-0:SvrCmdIFace: Initialising IPC...
05/08/08 16:53:47-0:SvrCmdIFace: Loaded quarantine with 1 objects
05/08/08 16:53:47-0:SvrCmdIFace: Starting AV Engine...
05/08/08 16:53:47-0:All interfaces present
05/08/08 16:53:47-0:Initialising scan engine...
05/08/08 16:53:47-0:Scan Engine IFace: Loading scan engine...
05/08/08 16:53:47-0:Scan Engine IFace: Success loading scan engine
05/08/08 16:53:47-0:Scan Engine IFace: C:\Program Files\PC Tools AntiVirus\Updates\refdb.sd not found
05/08/08 16:53:47-0:Failed to initialise Scan Engine
05/08/08 16:53:47-0:SvrCmdIFace : Engine Init Error
05/08/08 16:53:47-0:SvrCmdIFace: Engine STARTED


I don't know what to do nor do I know if my computer is being protected anymore. I've gotten various error codes and have gone to the PCTools site to see what to do about it but every time I have to uninstall the program to perform the fix and I can't uninstall it! The one suggestion PCTools gave me was to go to Safe Mode and uninstall it but that doesn't work either. Everytime I try to uninstall it I get an error that says I can't because it's running.

Answer 1

Try downloading/installing this----

http://www.majorgeeks.com/Unlocker_d4660.html

Answer 2

2

Answer 3

that's undesirable, particularly. i do no longer think of that with the trial version you're secure against virus. according to what you have defined right here, i think of you may extra suitable on line chat with laptop experts. next time, you'll be alerted if that is imparting you with thrills and stable stuff for "unfastened" that is in all hazard some thing with trojans and dialers and each variety of nasties. you would be stunned what number of people have their mastercard numbers and different different documents that persons could make the main for money saved on their device someplace. If that is "hooking you up" be skeptical, be very skeptical.

Answer 4

First get revo uninstaller its free available at the link provided, it will also get rid of the products old registry keys., and last do it in safe mode, that should fix your problam., Good luck.,