Question:
I heard there is a virus that continually reboots a computer. What is its name & how do I remove it?
Thomas C
2006-10-18 22:08:17 UTC
My PC continually reboots, but it SAYS the problem is with the ATI graphics card. I went to the ATI site, but found nothing. How can I search my 'puter for a virus if it keeps rebooting?
Nine answers:
midnightlydy
2006-10-18 22:41:01 UTC
There are too many viruses that can reboot a computer. Do you have a virus program on your computer already? Most come with one - ask your parents to help you with this problem.



But the ATI graphics card error message usually refers to the system hanging or rebooting continually when a game is played and there is a problem with the device driver. The Radeon Graphics card is installed. Do you have this problem - if so, have your parents do this:



Disable AGP Fast Write (via ATI SmartGart tab in Display Properties) and test your system by rebooting after the preference change.
PtolemyJones
2006-10-18 22:18:50 UTC
If your computer keeps rebooting, then I suspect you are going to have to go in using safe mode. To do this, as your computer is booting up.. crud, I think it's F8. Anyway, try that a few times while it's booting up. This should give you optional boot options. Safe mode opens windows with minimal drivers, and hopefully the virus isn't clever enough to still be working.

Hopefully this will be enough to allow you to work with a virus-removing program. It generally isn't enough of your computer to access the net though, so what program you get to help you will have to be downloaded from another computer.



Good luck, virus's are a real pain.
regaa
2006-10-19 16:14:37 UTC
If your computer hangs or reboots while you are working on it, it could be a problem with device drivers, hardware or software. This problem can be solved by uninstalling new softwares, updating device drivers and making minor configuration changes. Detailed instructions at http://tinyurl.com/yk5zpr
mannu 1
2006-10-20 11:57:25 UTC
You may be having a virus. Norton, AVG , Avast are

widely used and effective antivirus software. You can

download these free softwares at

http://tinyurl.com/yahtjk
PAPU
2006-10-19 07:31:43 UTC
You may be having a virus. Norton, AVG , Avast are

widely used and effective antivirus software. You can

download these free softwares at

http://tinyurl.com/yahtjk
2006-10-18 23:11:04 UTC
Did you check in the Device Manager and make sure you Graphics card is still listed. You might need to download the original driver.



If that checks ok then you can scan for Malware. There is malware that will do this. It is not common.



Trojan Removal Procedure.



Removing infections from your computer is never as easy as aquiring them. Malware infections are not meant to be removed, so, it takes TIME and PATIENCE to get rid of them. ONLY RESORT TO A REFORMAT AFTER ALL ELSE FAILS TO REMOVE THE INFECTION.



This procedure works for all Malware. Replace the Ewido and AdAware SE programs with any AntiVirus or AntiSpy program you choose.





Download and Update Ewido (now called the AVG Antispyware). Do not run:



http://www.ewido.net/en/download/...



Download AdAware SE and update. Do the setup. Do not run:



http://www.filehippo.com/download_ad-aware/



AdAware SE Setup:



1. Select "use custom scanning options" then select "customize". Make sure the following options are enabled: "scan within archives," "scan active processes," "scan registry," "deep scan registry," "scan my IE favorites for banned URLs," "scan my Hosts file."



2. Select the "tweak" option. Under "scanning engine," make sure "unload recognized processes and modules during scan" is enabled. Enable "scan registry for all users instead of current users."



3. Under "cleaning engine" turn on "always try to unload modules…," "during removal unload explorer and IE if necessary," "let windows remove files in use at next restart," and "delete quarantined items after restoring."



4. Use the "select drives and folders to scan" option to ensure that your entire hard drive is scanned (if you have more than one hard drive, scan all of them (of course, do not include floppy and CD/DVD).





TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.



1. Click Start, and then click Control Panel.



2. Click Appearance and Themes, and then click Folder Options.



3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.



IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.





EMPTY INTERNET EXPLORER BROWSER CACHE:



1. On the Internet Explorer Tools menu, click Internet Options.



2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.



RESTART IN SAFE MODE:



To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."



Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.







START THE SCAN WITH ADAWARE SE. THEN DO IT WITH EWIDO.



NOTE: Let AdAware complete its scan. Sometimes AdAware will be unable to remove everything that it finds and will prompt to be allowed to try again after restarting. If that happens, when the scan finishes restart immediately and allow the scan to finish.





When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode. DON'T FORGET TO RESET HIDDEN FILES AND FOLDERS.





NEW RESTORE POINT:



The RESTORE POINTS may be infected with the Malware and cannot be used.



HERE'S HOW:



1. Click Start, and then click Control Panel.



2. Click Performance and Maintenance, click System, and then click on the System Restore tab.



3. Select the Turn Off System Restore check box, click Apply, then restart your computer.



4. Return to the System Restore Tab and turn System Restore back on.





TO SET A NEW RESTORE POINT:



1. Click the Start button.



2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.



3. Choose Create a restore point, and then click Next.



4. In the Restore point description box, type a name for your restore point, and then click Next.



5. Click OK.



NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.





ADDITION INFORMATION ABOUT TROJANS:



There are Trojans that fall into the Smitfraud family. These require the use of a specialized program for removal. Here are two sites that specialize in removing these:



http://www.internetinspiration.co.uk/rog...



http://siri.urz.free.fr/fix/smitfraudfix...
metallhd62
2006-10-18 22:19:39 UTC
well if it SAYS the problem is with the graphics card why are you looking for a virus? blue screen? reseated card? drivers installed?
?
2006-10-18 22:21:36 UTC
avg anti virus .free
JAMSAM
2006-10-18 23:42:09 UTC
hi dear,Please try this link iam sure you will know more..

http://afghanmotive.com/forum/YaBB.pl?num=1158497305





Thanks,


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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