Question:
av security suite help?
Convicted
2010-08-18 10:21:07 UTC
i have this av security suite problem affecting my computer, it pops up everytime my computer turns on saying i got virus's on my computer all these virus's messages and at the bottom corner says Security tool warning? my internet works normal when i download something and open it, It wont let me open it i tried goin on in safe mode and my internet dosen't work? what do i do about this problem and how do i get rid of it please someone give me a good answer
Eight answers:
Giedrius M
2010-08-18 12:50:34 UTC
1. Disable proxy server, clean up hosts file and clean up dns settings. Here is a guide : http://www.2-viruses.com/how-to-fix-google-results-hijacker-google-redirect-virus-problem . This will allow you to connect to internet.

2. To stop AV Security suite processes, press ctrl+shift+esc and stop all processes with garbage names that are launched from your user account.

3. Then you can either download malwarebytes/spyware doctor or search on disk for these files and delete them.

Here a more detailed guide : http://www.2-viruses.com/remove-av-security-suite
?
2010-08-18 10:34:30 UTC
I have had to deal with a few nasty infections like this that alter how Windows Explorer executes an application. Eventually you need to install an Anti Virus, get into safe mode and scan your computer. Two methods to accomplish this:



1.) Right click on the downloaded AV installer and instead of using "Open" use the "Run As" and/or try the other options in the context menu



2.) Get into Safe Mode (F8 as the computer is booting up) and enter System Restore (selecting "No" at the first pop up screen into safe mode will take you directly into System Restore) and go back before you could not open applications



After you can open an application install your Anti Virus, then go to safe mode and do a full system scan.



http://www.karlstechnology.com/
Meghan
2016-08-25 13:35:36 UTC
2
?
2010-08-22 05:12:26 UTC
{If you are using Firefox 3.x, skip to step 8}



Use the following steps to start your computer in Safe Mode only when using Internet Explorer:



1. Restart your computer

2. Keep pressing the F8 button on your keyboard after your computer beeps during startup.

3. You will be shown a menu. With your keyboard, select "Safe Mode". Hit Enter.

4. After your computer starts up, open up Internet Explorer.

5. Click "Tools" and then "Internet Options"

6. Click the "Connections" tab and then click on "LAN Settings"

7. Make sure (Use a Proxy server for your LAN) is unchecked. Apply settings and restart your computer in Regular Mode.



Continue by following the steps below:

*****************************************************************************************************************



8. Download the latest version of Malwarebytes' Anti-Malware (MBAM), and save it to your desktop.





9. When the download has finished downloading, close all currently opened applications on your screen.



10. Go to your desktop and open mbam-setup.exe. This will install MBAM on your computer.



11. Keep following the instructions that the installer gives you. You are highly recommended to leave everything to its default settings. After the installation has been completed, leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware boxes checked. Click the Finish Button.





12. MBAM will automatically run and you will be prompted with a message informing you that you should update the program before performing a scan. However, if you have followed the previous steps correctly, MBAM should update itself.



13. Check the Perform Full Scan option and click start. This will scan your computers for malicious files and harmful activity.





14. MBAM will currently scan your computer. This may take a while, depending on how fast or slow your computer is, and how badly your computer is infected.





15. When the scan is completed, you will be shown a MBAM Scan Finished Screen. Click "Ok" to close the message. Click Show Results



16. A list of malicious files included in your computer will be presented to you. Check all of the files and click "Remove". This will delete all of the infected files.



(Note: The files you have may be different than what is shown in the picture).





17.After the removal process, MBAM will ask you to reboot your computer to complete the removal process. Click "Yes" to restart your computer instantly.
anonymous
2010-08-18 10:27:40 UTC
As you may have figured out, AV Security Suite is a virus itself. Not a real easy pest to remove but it can be done. But there is NO easy 1-click solution.



How to remove AV Security Suite (Uninstall Guide):

http://www.bleepingcomputer.com/virus-removal/remove-av-security-suite



Scroll down that page at "Bleeping" to:

Automated Removal Instructions for AV Security Suite using Malwarebytes' Anti-Malware:

and follow the directions carefully.



Good luck.
Mike
2010-08-19 03:18:33 UTC
First of all, you have to end AV Security Suite processes. Please use HijackThis tool or Microsoft Process Explorer to terminate processes that end with tssd.exe. Then you should be able to downlaod MalwareBytes or other malware removal tool. Full details on how to remove AV Security Suite from your PC easily for free on the link below. Good luck!
anonymous
2010-08-18 10:42:13 UTC
Security Tool is the virus, go into safe mode with networking, download free AVG install & run full scan>:)
?
2010-08-18 10:24:58 UTC
It's a rogue virus.

Try this..



http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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