Question:
my pc is infected and tells me to download av security suite, is it safe?
madavguy
2010-06-29 15:17:00 UTC
my pc is infected and tells me to download av security suite, is it safe
Nine answers:
boss22
2010-07-03 09:04:04 UTC
AV Security Suite is a virus. Don't download. If you are infected with AV Security Suite, here is a good removal guide - http://www.virusremovalguru.com/?p=6257



I would also scan with Malwarebytes - http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
The Phlebob
2010-06-29 15:29:03 UTC
Absolutely not. In fact, the only infection may be the program prodding you to do the download.



NEVER DOWNLOAD ANYTHING THAT SUGGESTS YOU SHOULD.



There are few guarantees in malware fighting (the above rule is one), but here's my best shot at a generic removal procedure:



First, boot into Safe Mode With Networking. (See below for details.) That sometimes keeps malware from protecting itself. Then, if you have an anti-virus, make sure it has the latest virus definitions and run a full scan with it. If you don’t have one, many people here swear by Malwarebytes (it’s free).



I suggest you also download Ad-Aware Free and Spybot S&D (they’re free), install them, update them and run full scans with them in Safe Mode With Networking.



Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.



To get into Safe Mode with Networking:



1. Log out and reboot your machine.

2. When the machine starts the reboot sequence, press the F8 key repeatedly.

3. Select Safe Mode with Networking from the resulting menu.

4. Login. If the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.

5. The machine will continue booting, but the Windows desktop will look different.

6. When you're finished doing what you need to do, log out and reboot back into normal mode.



Another trick that may enable anti-malware and/or its installer program to sneak past the malware is to change the name of the anti-malware program itself. The names of the files and their locations differ between anti-malware programs, but the procedure is always the same:



1. In Windows Explorer, find the folder with the anti-malware.

2. Change the name of the program (it always ends with a .exe) to virtually anything else, but keep the “.exe” part.

3. Run that.



Note that even if the anti-malware programs get rid of the malware, they may not be able to reverse the effects. Search the Web for possible fixes.



Update and run full scans regularly, not just when you think you already have malware.



Good luck.





Note: There ARE free versions of these reputable programs on the websites listed. They just may not be obvious.



Ad-Aware Free (free): http://www.lavasoftusa.com/

Spybot S & D (free): http://www.spybot.com/



MalwareBytes (free) http://www.malwarebytes.org/ (If the program doesn’t run, changing its filename from mbam.exe to something else ending in .exe has sometimes proven effective.)

AVG anti-virus (free): http://free.grisoft.com/doc/2/lng/us/tpl/v5/

Avast! (free): http://www.avast.com/

Kaspersky (free trial) (Seems to dislike installing on any machine with just about any other decent anti-malware, including some firewalls.): http://usa.kaspersky.com/downloads/
Christina
2016-04-17 13:56:00 UTC
Do not do a system restore. It does NOT remove virus's. Run Malwarebytes to remove offender, then install MS Security Essential, 32 bit version most likely if you're running XP, then PC Tools free Firewall. Install Revo Uninstaller and remove your AVG, not good enough anymore. Don't know what firewall you have, if it's MS's one, ignore. I personally have all the above, plus Spyware Doctor.
Mike
2010-06-30 01:33:03 UTC
AV Security Suite is a fake antivirus program, it's not safe. More information about this virus and how to remove it can be found here:

http://deletemalware.blogspot.com/2010/06/how-to-remove-av-security-suite-free.html

http://www.bleepingcomputer.com/virus-removal/remove-av-security-suite

Good luck!
anonymous
2010-06-29 15:26:16 UTC
Download Malwarebytes Anti-Malware

Start your computer in Safe Mode and run a full-system scan with Malwarebytes
Techno
2010-06-29 15:25:10 UTC
It's a scam/rouge anti-virus. The program itself is a virus. Don't download it...



The key words here are SAFE MODE!!!



Download, (if you can't get on-line, have a friend download and copy to disc/flash for transfer) install, update and run full scans, in SAFE MODE*, with these programs...



http://www.malwarebytes.org

http://www.superantispyware.com

http://download.cnet.com/1770-20_4-0.html?query=Ad+Aware+Free+Anti+Malware&tag=404&searchtype=downloads Ad-Aware free



*** Important, when downloaded/installed/updated disconnect from the internet ***



Then re-start.





If you can't run a scan, go into the scanner's folder and re-name the .exe file to something like 'MyFile.exe' and try in safe mode again. Some malware prevent the execution of anti spy/mal/virus scans by blocking them by name.



You should consider getting a good Anti-Virus program.

Try one of these free ones...



http://www.avast.com/eng/download-avast-home.html



http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html (Avria)



http://free.avg.com/download



***Never use more than one, active, anti-virus program at any one time***



*Note: On start up (before Windows loads) keep tapping either F5 or F8 (be aware that some manufacturers use F8 for system recovery!) then use arrow keys to highlight 'Safe Mode with networking' and hit Enter/Return, click on a user account, enter the Administrator password (if you don't know it, there probably isn't one so leave it blank) and hit Enter/Return.
bob
2010-06-29 15:28:26 UTC
no you have scareware. scare ware trys to get you to pay for antivirus protection.but the very thing thats telling you you have a virus is the virus. download malwarebytes i like it and its free. what ever you do dont give your credit card number to the virus. also dont do any banking or anything like that on your comp right now. the thing is right now you may not be able to run any exes so malware bytes might not work. if that is the case dont take your comp to bestbuy or any place like that they will rape you and charge way to much money. look on craigs list for a compsci major making extra money for the summer {like me} lol. the good news is all your data can be saved and scareware is normaly not that bad...... just look for a broke college student like me who can fix your comp and wont rape you in the process also try malwarebytes its very good

http://www.malwarebytes.org/
anonymous
2010-07-01 19:07:26 UTC
absolutely not!



the best advice, obviously, is to reload your Windows OS if you know what you are doing.



If you are rich and don't mind to spend money, buy a legit software to remove it. Otherwise, many free removal instructions are just as good.
Kakarot
2010-06-29 15:19:14 UTC
wel i dont know about that but u shud install avg antivirus and comodo internet security if u want the setup email me my id is arpitbhatia22@yahoo.com gud luck


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