Question:
my windows has virus...?
He
2011-01-17 14:50:37 UTC
my windows has a virus that "task manager" , "Run", "registry" , "folder option" , "search" has been locked and the virus make an 'exe' file, like 'music.exe' and ... in every where in drives.
i can see the hidden and system files. My anti virus (Nod32, last update) does not know and find the virus, online scanner doesn't find it too. so now, what i can do for fix it?
Five answers:
a@2
2011-01-17 15:13:51 UTC
First get your internet working by changing the options. (If it's not working) If you are running internet explorer click tools then internet options, then hit the connections tab, and near the bottom click on LAN settings. Uncheck the box that says connect through a proxy, exit out and now your internet should work. Turn off your computer and while rebooting repeatedly hit F8 as fast as you can, until a black screen with multiple options comes up. Use you arrows onb your keyboard to select safe mode with networking. Once you get to the login screen, (Which may take awhile) log into the admin account and open the internet. Go to google and type in malwarebytes. Click the first link and download the program. After it download and updates its database, open up malwarebytes and run a quick scan. Once the scan is finished click remove selected, and reboot your computer. Your computer should work fine now. If you need any additional help along the way leave an additional post and i will help. After your done with this boot in to normal mode and download hitman pro from cnet and run a scan and it will fix everything. It comes with a 30 day trial so itll be fine.



Hitman Pro Download- http://download.cnet.com/Hitman-Pro-3-32-bit/3000-2239_4-10895604.html





If this doesn't work or you have any problems along the way, leave a post and ill fix it
GameDay
2011-01-17 15:40:05 UTC
restart your computer

hit the F8 key

go into safe mode with networking

be patient it will be slow



google rkill bleeping

download one of the rkill apps from the bleeping computer link

install and run it

that gets rid of the trojan that is keeping you from doing anything else



download malwarebytes

http://www.majorgeeks.com/Malwarebytes_A…

install, update, let it run a full scan



update NOD32 and run a full scan. Let it delete all it finds

If it has expired, then you might as well uninstall it and get a free one



save the log from malwarebytes to the desktop

look at the log

see if it has infections and see if they were removed

restart



If the problem is fixed great



if not, look at the log and see if you can identify the files that were not fixed

post that in a new message including that you did the safemode attempt already







https://answersrip.com/question/index?qid=20110102151130AAP5lUX
hamon
2016-11-10 11:01:35 UTC
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Capri757
2011-01-17 14:52:25 UTC
Buy another anti virus
anonymous
2011-01-17 14:58:11 UTC
Disable Nov32 and download and install Avast from here http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html?part=dl-85737&subj=dl&tag=button


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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