How to fix "Ci.dll is corrupt or missing" trojan virus! HELP!?

Question

A few days ago I was on facebook on my alienware aurora Windows 7 64 bit when windows defender opened and asked if I wanted to make a certain program runable (I don't remember exactly) but I clicked ok thinking that it was just a java program. All of a sudden, Mcafee pops up and says it removed 2 trojans, but then the computer just shut off.
I turned it on but it went to system repair which never fixed anything, but came up with the error message "C:ci.dll is corrupt or missing" and from further research I suspect it is a trojan.
I can't run in safe mode, but I can run without driver sig verification however in that I can't open up any .exe applications. I also downloaded TDSSkiller.exe on a flash drive and plugged it into the infected computer on driver sig verification disabled mode and I clicked on it but it didn't run. I ran sfc/scannow and it said that I had files that were corrupt but it couldn't fix it. I restored it to a month ago, that didnt work either. Nothing is working! HOW CAN I FIX THIS DARN THING WITHOUT SPENDING MONEY OR HAVING TO REUPLOAD WINDOWS? HELP!!!

Answer 1

That's a really bad Trojan. You can try running an Anti-Virus, but it may be undetectable by it.



The best I could say to do is start your computer in Safe Mode. If you are running Windows, restart your computer and hit F8. Run Safe Mode and try to find the files and remove them.



Another could be to restore the it back to the previous day. Hopefully you've had a few days backed up that you would be able to go back to in case something like this would ever happen. You could also do a Factory Restore by hitting F11 at the restart screen. It will wipe everything off your computer and bring it back to day 1.



If that doesn't help or if you're afraid of loosing important files I'd say take it to a friend that knows a lot about computers. It would cost a lot if you'd take it to Geek Squad. Unless you have $100+ laying around.



Check out this link for some more information about it. Good luck getting rid of that, if you can! Viruses are a pain.

Answer 2

attempt this in ur seek bar form receive avg unfastened 8.0 and shop to laptop set up it then run replace then finished test then attempt to repair installation of xp I easily have often stumbled on that "online scans" positioned an outbreak in so as that they'd sell u a remover (undesirable factor ideal) even even with the undeniable fact that it does take place now if u cant restore shop avg 8.0 setup to disk shop all different significant irreplaceable documents to disks then reinstall xp then after instalation immediately b4 happening internet set up avg avg is unfastened and it works and it in no way places something in ur puter it is likewise self updating to maintain up with new viruses being released its all I easily have ever used and that i in no way get contaminated and it incredibly is one hundred% unfastened u could purchase a extra useful version from them stated as information superhighway secure practices however the unfastened a million works in simple terms as stable the diff is the paid a million has help and a extra useful consumer interface and is far less stressful to apply even even with the undeniable fact that it incredibly is in essence the comparable application stable success desire i helped

Answer 3

Go to Google.CoM and Type the name of the file like this: "File Download" and then just add it to the components folder of where it is missing

Answer 4

hmmm.. without re-installing windows???

search your dll file here:

http://www.dll-files.com



but installing a fresh Windows is a better option..

and yes,

1 more thing, when your problem is solved, do this>

instead of using Mcafee you should use ESET Nod32, its better.

you can get1 here:

http://thepiratebay.org

Answer 5

Try this:



http://www.geekpolice.net/t8083-using-malwarebytes-to-remove-malware