I end to believe Norton is Crapware these days and I have gotten more out of Using Microsoft Security Essentials and Malwarebytes. Norton was too intrusive and less about protection that I need.
I choose to use Malwarebytes to remove and Protect against Malware
http://www.malwarebytes.org/
Malwarebytes is a site dedicated to fighting malware. Malwarebytes has developed a variety of tools that can identify and remove malicious software from your computer. When your computer becomes infected, Malwarebytes can provide the needed assistance to remove the infection and restore the machine back to optimum performance.
Malwarebytes' products have proven successful in removing malware from customers computers time and time again. Malwarebytes is constantly working on creating new products which are continuously updated to assist you in keeping your computer infection free.
Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. It includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.
FileASSASSIN is an application that can delete locked malware files on your system. It uses advanced programming techniques to unload modules, close remote handles, and terminate processes to remove the file. Please use with caution as deleting critical system files may cause system errors.
How To Remove Malware Video
http://www.youtube.com/watch?v=lfvhkWBpksk
I prefer Microsoft Security Essentials? First off, it's Free
First, know that you must Remove any other Anti-Virus before installing a New Anti-Virus. You can find a Host of Popular Anti-Virus Removers here:
http://kb.eset.com/esetkb/index?page=content&id=SOLN146
There are a host of nasty intruders on the Internet including viruses, Trojans, worms and spyware. Microsoft Security Essentials offers award-winning protection against these intruders without getting in your way.
The best brains and brawn in the background and Microsoft Security Essentials is built for individuals and small businesses, but it’s based on the same technology that Microsoft uses to protect giant businesses (security products like Microsoft Forefront, the Malicious Software Removal Tool, and Windows Defender). We have a whole team watching for new threats and coming up with ways to squash them.
We’re proud to have received great recognition for the protection we offer: the VB100 award from Virus Bulletin Ltd., Checkmark Certification from West Coast Labs, and certification from the ICSA Labs.
Easy to get, easy to use, plus Downloading and installing Microsoft Security Essentials is free* and easy. Once you have installed it, the software updates automatically once a day. We’re constantly tracking new threats and we keep your PC updated to help protect you. You don’t have to do anything.
Microsoft Security Essentials uses green, yellow and red color codes to designate the security status of your PC and a color-coded icon in the taskbar tells you at a glance if your attention is needed. It’s simple—when you’re green, you’re good. However, if there’s a red or yellow threat, Microsoft Security Essentials will alert you and recommend what to do (you can act directly from the notification area without having to enter the application).
Runs quietly without hurting PC performance which is an important feature.
Microsoft Security Essentials runs quietly in the background. You’ll only be alerted when there are specific actions to take. When you’re away or busy, Microsoft Security Essentials can take the default action on your behalf and you can open the program later to review and undo those actions if you wish.
Microsoft Security Essentials is efficient and compact. Scans and updates are scheduled to run when the PC is idle and the software works in a way that your PC is still snappy when you’re using it. All this makes Microsoft Security Essentials friendly for all sorts of computers—your old PC, your new PC, your laptop, as well as your little netbook.
http://windows.microsoft.com/en-US/windows/products/security-essentials/