Do you think this is a legit e-mail from PayPal?

Question

I just got an e-mail from [e-mail]. It says that my account access has been limited because it is possible that a third party may have accessed my account. It tells me I need to visit their Resolution Center to resolve the problem and restore full access to my account again. I clicked on the link to the resolution center, logged in, and it told me that PayPal is performing regular routine security maintenance and that sometimes certain "random" accounts get selected for this process. It then asks me to enter in a bunch of personal information in order to gain full access to my account again. The e-mail went to my spam folder, which I thought was wierd. However, the bottom of the e-mail stated that with certain ISP's, it is a safety feature.
So, has anyone else with PayPal ever gotten this? Is this a routine procedure for them? I just want to know if it's legit before I start entering personal information.
Any help is appreciated! :)

Answer 1

No, PayPal will not send you emails asking for your personal information. You should forward the email to PayPal and change your password or remove your funding source from PayPal, whether it is a credit card or bank account.

Answer 2

That definitely sounds like it could be a phishing scam. Do a search on "PayPal phishing scam", or look at PayPal's website NOT using the link from that email... If you think it could be a scam you should try to contact PayPal or your bank right away.

Answer 3

Go to the official paypall site to see if you can log in since the link you followed could have been a mirror site created to steal identities.

Answer 4

No, go to the paypal site and look for where to forward phishing scams.It's not legitimate,they will handle it and thank you for doing it.

Answer 5

All emails from Paypal have your full name on them. You should change your Paypal password immediately if you have any doubts.

Answer 6

paypal has customer service

1-402-935-2050

best bet is to phone them...everything they send you and why is logged.

They can tell you how to proceed

Answer 7

change your password NOWWWWWWW



that was most definitely an illegitimate website.



contact paypal ASAP



most importantly change your password and empty your account balance.

Answer 8

It sounds phony. usually if something like that happens they won't ask for all of your personal info. you should contact paypal to ask about it.