help with two viruses on my computer?

Question

every time I sweep my computer two viruses are marked as ignored (which I didn't do) they are high risk and I don't see a place I can unmark them so I get get them removed. I am willing to manually remove them but I can't find information about them.
The two viruses are:
Mal/JSRedir-c
Mal/ObfJS-X

Answer 1

It is probably a in the wild virus, stuff that just came out. Or "Zero Day" viruses, samething different name.



Dont waste time worrying about it, just act.



Download these



Malwarebytes

Avast Free Anti Virus

Spybot Search & Destroy



Spybot is all free and the other two are trials but are basically the same as the paid versions.



If this "virus" wont let you download or run these, just restart your pc in safe mode with networking. Press F8 as soon as your pc starts to power up. press it over and over. May take a few restarts.



Update the programs, then run each one one by one. This should clear the problem. If you have enough ram, enable Malwarebytes protection module if you paid for it, and also enable Spybots "TeaTimer". TeaTimer protects your registry. Your registry is basically critical system files and settings, like windows system 32. (What most infections attack to gain control over your pc)



This is a powerful combo I personally use (all paid versions of course) and I put it on all my friends computers when there messed up.



This will clear your problem up and keep you safe. Update regularly by the way.

Answer 2

You can use a free service known as Microsoft Security Essentials. Get the latest version and definitions and then do a full scan. PC tools spyware doctor can also help (not recomended this program hogged up my computer and causes it to crash).

Answer 3

Take your computer to Best Buy and and their Geek Squad support should help you see what the problem is.