Problem with Norton 360 removing files that are part of a program?

Question

I am running Norton 360 on my computer. OS is Windows 7. I am having trouble with Norton 360 removing files that are necessary for some of the games I have installed on my computer. Once I install the game the first time Norton removes necessary files that are needed to run the game. No matter how many times I reinstall the games Norton still marks them as threats and removes the files. Is there any way that I can mark these files as safe so Norton doesn't remove them? I don't want to turn off my antivirus but that is the only way I can play my games. Can anyone help me figure out how to mark these files as safe so Norton can't delete them?

Answer 1

im going to hazard a guess that these are whats known as No-CD exe files

Game Trainers also get infected easily due to the poor packing of the exe file



i have to warn you that many of these start out as clean files

BUT.. to turn the real exe into a no cd exe you have to unpack it & modify it



at this point the exe is no longer packed with encryption & worms & trojans can slip into them

i would upload it to http://virustotal.com and click reanalyze

(before you go adding anything to the exception list)



for something like a Trojan/Dropper you have to just delete ot & get shut

for somethign like a Trojan/Downloader, you could use the likes of zone alarm and set it to denie ALL network access to the exe & disable the sending of emails for it to, but even then, if anything gets in and starts to work with the file all hell can break loose before you no it (especialy on a game server online with a port open to connect to the game server & other users)

Answer 2

2

Answer 3

You will have to go to the settings of the Antivirus section and find where to configure exclusions. Then from there, add that particular file.



I almost forgot, you will have to disable the Antivirus before you do this.