Question:
how do i get the trojan horse virus off my computer?
darkreaper102
2009-12-09 10:46:11 UTC
my computer cant start up in normal mode and keeps restarting when i try to start it on safe mode. it might be another virus but im pretty sure its the trojan. i've heard that you could scan the harddrive on another computer but i don't know how. if there's some way to get rid of this please help and explain in detail!
Nine answers:
wiseman
2009-12-09 17:14:56 UTC
To Remove trojan horse virus in you Computer First Use Manual steps to turn off on System Restore

Steps to turn off System Restore



1. Click Start, right-click My Computer, and then click Properties.

2. In the System Properties dialog box, click the System Restore tab.

3. Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.

4. Click OK.

5. When you receive the following message, click Yes to confirm that you want to turn off System Restore.



Then After Restart you Computer Safe Mode with Networking How To Restart? To get into the Windows Safe Mode with Networking computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to Safe Mode with Networking and press your Enter key. Then Download Update and Scan Use Malwarebytes' Anti-Malware Press This Link http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10997763



Download and Scan by Use Super Anti-spyware Press here http://www.superantispyware.com/



Download and Scan by Use Norman Malware Cleaner Press here http://74.125.77.132/search?q=cache:tc23ubwm-w8J:www.norman.com/support/support_tools/58732+norman+malware&cd=1&hl=en&ct=clnk&gl=tr





After Finish Remove trojan horse virus Restart You Computer To Be Normal Then After Turn On System Restore.Steps to turn on System Restore



1. Click Start, right-click My Computer, and then click Properties.

2. In the System Properties dialog box, click the System Restore tab.

3. Click to clear the Turn off System Restore check box. Or, click the Turn off System Restore on all drives check box.

4. Click OK.



After a few moments, the System Properties dialog box closes.

Restart you Computer to be Normal.
Christopher
2009-12-09 10:56:01 UTC
Typically the best thing to do is to not be cheap up front and get an anti Virus. One such as Kaspberry. I use that and never had an issue. You will need to get an anti virus like kaspberry and it will remove it automatically for you. How ever, if you have one trojan, you probably have a LOT more. Viruses slow down your computer and can make it stop working all together. Get an anti virus and alsowhen you get a new computer, pay for the anti virus so this doesn't hapen again. BTW, typically, the anti virus that come with computers sucks, and are a rip off....not to meation annoying a sh*t if you don't know how to get rid of the constant pop ups..
2009-12-09 11:37:54 UTC
Well It may be virus but I think you should try start your computer in safe mode.....

Restart the computer.

While the computer is starting start tapping F8 key on the keyboard.

You will get a screen with Windows Advanced boot options.

Use your up and down arrow key as your mouse wont be working and then select safe mode.

In case you also want the internet connection to be working use safe mode with networking.

Sometimes you wont get the advanced boot menu when you tap F8 key in this situation log on the desktop and follow this steps….....



Start the computer in normal mode.

Click on start and then Run.

Type "msconfig" (Without quotes) and hit enter.

Click on the boot.ini tab.

In the tab you will get a check box for the safeboot and you need to check the box and select minimal.

In case you even need the networking feature the the rather selecting minimal select network.



Still the problem exists then it is a virus so probably it is a trojan virus...

Update your Antivirus program and perform scanning so that you can easily remove it......
2016-05-26 07:21:59 UTC
Download this software known as combofix.exe. Get the latest version because the old one has a tendency to freeze your computer but it'll save you. You may not trust it, but this piece of work has saved my life lots of times. Trust me, it works. Don't run any other programs while this is running and do not touch the ocmputer when it running. Just follow instructions given at startup. And after it's over, go to C in My Computer and you'll find a folder named Qoobox. Delete that and delete that from recycle bin too. That should take care of the torjans. And run a few more times. After your computer feels fine again, delete combo fix fromy our system because a few files always cling to it, so the viruses can spread again. Don't download the old version of combo fix, it can wipe files from your computer
Bacalao
2009-12-09 11:14:46 UTC
Wtf is kasberry?

Please ignore the reply above lol.



To remove a trojan horse you might need an antivirus or an antispyware. The best thing you can do is to scan with both. For this I recommend downloading Kaspersky. Here is the link for the trial:

http://usa.kaspersky.com/trials/home-users/internet-security/



Just scan with it and your problem should be fixed after you remove all of the malwares.
midhulaj
2009-12-09 12:40:19 UTC
You need a laptop type hard disk and a external external case hard disk loader to scan a hard disk from another computer.It costs very low for a external hard disk case,its really useful to transfer files and so on.Download trojan removal tool,its not free,you have it pay for it but its useful.Its specialized for removing trojan and there is no need to remove your current anivirus to install trojan remover.
vlj2002
2009-12-09 10:50:52 UTC
Use a Live cd to repair your system such as Avira live cd or Dr. Web live cd. If not then the most important tool should be UBCD4win:



ubcd4win.com



if not seek an expert.



Good Luck!
2009-12-10 06:50:51 UTC
To ward off any dubious activities and to combat viruses already present on a computer system, I suggest you take a look at:



http://www.pcthreat.com/removers.html



If your system has been infected, you will be informed as to which PC threat is prevalent on the system, and be provided with removal instructions accordingly.



Remember to always keep your antivirus and anti-spyware applications up to date and fully functional.
Ncranky Kong Suh
2009-12-10 12:43:40 UTC
download malwarebytes. it will remove any trojan in seconds.

download malwarebytes onto another computer and transfer it to your computer using a jump drive. rename the malwarebytes installation file so the trojan won't try to block it.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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