How do rid my computer of "Downloader Psyme.fc"?

Question

Cannot permanently remove the virus Downloader Psyme.fc. I have Nod antivirus and AVG Anti-Spyware 7.5, Windows firewall. When I run AVG the virus is gone only to reappear time after time.

Answer 1

When your antimalware removes something and then it returns that is the perfect definition of when to turn off system restore. There are people here who advise that for *everything* and that's bad advice when it isn't called for.



I think you should add Superantispyware to your arsenal and update your programs and run your scans in safe mode with your hidden files shown.



http://superantispyware.com/

How to start in safe mode: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

How to unhide your hidden files: http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp



And don't forget to turn system restore back on and re-hide those files!

Answer 2

The virus may be hidden in the System Restore. So, try this: disable System Restore and then run your AVG in safe mode. After that, don't forget to enable System Restore again. I hope that works... I have to tell you this though: I used to have AVG and the viruses literally ate my HD, so I had to reinstall Windows, there was no other way. I've used the also free Antivir ever since and never had any problem again. Also, always have your legit Windows version updated or you're thee easiest target, but I'm sure you do. Well, that's it, good luck in getting rid of the thing.



EDIT: Oh, I see now that you have Nod antivirus, so forget it. I don't even know that one. Maybe it's a good one, I don't know. But do the system restore thing.

Answer 3

(1) Turn off System Restore (This prevents viruses that store themselves in archived restore paths from replicating) Do this by 'Right Clicking on My Computer'->'Click Properties'->'System Restore Tab'->'check the box'

(2) Run an Antivirus and A spyware/Adware remover. If you don't have one, you can download a free one from the list below.

(3) If these don't work, or there are files that cannot be removed, then Try one of the Virus/Trojan Stingers below

(4) If you still have a problem, Run Hijack this! from TrendMicro (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)

and 'Do a system scan and save a log file', then email the log file to [e-mail] and I can further advise you as well as update Joint Effort 3 to remove your infection.

(5) Make sure you turn System Restore Back on when your problem is resolved.



Virus/Trojan Stingers:

------------------------

~TrendMicro CWShredder

http://us.trendmicro.com/us/products/personal/CWShredder/index.html

~Atribune's Vundo Fix

http://www.atribune.org/content/view/24/2/

~S!Ri's SmitFraud Remover

http://siri.geekstogo.com/SmitfraudFix.php

~** The Amish's Joint Effort 3

http://prod.campuscruiser.com/cruiser/widener/ejwyrwas/index.html



Free Antiviruses:

-------------------

~AVG

http://free.grisoft.com/

~Avast

http://www.avast.com/

~TrendMicro HouseCall

http://housecall.trendmicro.com/

~Panda Active Scan

http://www.pandasecurity.com/homeusers/solutions/activescan/

~McAfee Free Scan

http://us.mcafee.com/root/catalog.asp?catid=free



Free Antispyware:

-------------------

~Spyware Blaster

http://www.javacoolsoftware.com/spywareblaster.html

~Spybot Search and Destroy

http://www.safer-networking.org/en/index.html

~Lavasoft's Adaware

http://www.lavasoftusa.org/products/ad_aware_free.php?PHPSESSID=0d220f30be752835af83c12db511586b

Answer 4

most virus are spread through IE. IE is not a safe browser.



you should use a more secure browser to protect your PC from virus. i recommand you to use firefox with Google toolbar.



firefox can block any any popup and disable any virus and adware, spyware on webpage, so, firefox is much safer than IE browser.



as you know, most of virus spread throught internet and webpage.



besides, firefox is much smaller than IE, so it run faster than IE. download firefox for free, Just have a try:



http://www.seconddoor.net/firefox/



Good Luck !

Answer 5

One of the first things to do when you suspect malware is DISABLE System Restore.

If enabled, this allows malware to hide in the computer and re-install itself.

So, to disable it, RIGHT-click on "My Computer." Select "Properties" then under the 'System Restore' tab, check 'Turn off system restore' IF not already checked.

The next most helpful things that would help you are to use ONLINE scanners from websites to remove any malware on your PC.

The current best online scanners I prefer are from Kaspersky antivirus and Bitdefender antivirus. Together, these 2 scanners will find ALL the bad stuff on your PC because they have the BEST detection rate.

First, use Kaspersky's. (FYI: ALL these scans require you to agree to a EULA and install an activex control which is needed to perform the scan, so agree to them all.)



*NOTE: Some scanners ONLY work with IE or may not fully remove malware



http://www.kaspersky.com/virusscanner (KAV)



Then scan with:

http://www.bitdefender.com/scan8/ie.html





There are MANY other good online scanners which you may choose to also use (which will take longer but ensure safety):



http://onecare.live.com/site/en-us/default.htm (Windows Live Onecare)



http://www.emsisoft.com/en/software/ax/ (A-squared scanner)



http://www.ewido.net/en/onlinescan/ (ewido)



http://www.ca.com/us/securityadvisor/pest/scan.aspx (Spyware scan)



http://www.ca.com/us/securityadvisor/virusinfo/scan.aspx (Virus scan)



http://www.pandasecurity.com/homeusers/solutions/activescan/ (Panda Antivirus)



http://www.housecall.trendmicro.com/ (TrendMicro)



http://www.eset.com/onlinescan/ (Nod32)



http://support.f-secure.com/enu/home/ols.shtml (F-secure)





After using these, it's ESSENTIAL to install at least 3 antispywares. Do NOT use more than 1 antiVIRUS as they conflict.



The best things in life are FREE, and great free software can be found @:



Superantispyware.com (Superantispyware FREE version)

lavasoft.com (Ad-aware)

emsisoft.com (A-squared FREE)

safer-networking.org (Spybot S&D)

javacoolsoftware.com (SpywareBlaster, EULAlyzer, & MRU-Blaster)

microsoft.com (Windows Defender)

grisoft.com (AVG AV)

Avast.com (Avast AV)

avira.com (Avira AV)

activevirusshield.com (AOL Virus Shield, which is basically Kaspersky for free)

siteadvisor.com (Tells you how safe websites are)

phoenixlabs.org (Peerguardian blocks malware, government, and anti-p2p org's)

zonealarm.com (Top Notch Firewall)

comodo.com (Another Top Notch firewall)

iobit.com (Advanced Windows Care)

Eusing.com (Registry cleaner)

ccleaner.com (Junk file cleaner)







Now if you can afford it, the best software to BUY are:



Spy Sweeper

Security Task Manager

Norton AV (Takes a lot of CPU but it's nice if you can afford to use those resources up)

Kaspersky AV (BEST! =D )

Bitdefender AV

Sophos AV

F-secure (Same as Kaspersky)

Linkscanner (Blocks exploits in real time)

Advanced Uninstaller



If you're PC is squeaky clean from malware, re-enable system restore because it IS good to have but we needed to shut it off to wipe out the malware.

Just RIGHT-click on "My Computer." Select "Properties" then under the 'System Restore' tab, UN-check "Turn off system restore."





*Another thing to consider is using another browser besides Internet Explorer. IE has a lot of security holes,

making it less safe than other browsers. I prefer Firefox from mozilla.org.

It's just as easy to use and has a lot of neat little add-ons you can toy around with. By itself, it is also safer from exploits than IE.*





As always, things will vary for you. I hope the best for everybody. As always, others may disagree but there's only one way to find things out---try it! As long

as you have an UPDATED Antivirus, Antispyware, & firewall, things will go smoothly. And browse wisely. Hope I was able to help and fix anything needed. If I have, please consider returning & leaving a nice comment and

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