about a year ago i had symantec endpoint protection put on my computer. a few months back, maybe 3 or 4 it would not update. i didn't think it was serious "I know, i an idiot" and now a virus has been maliciously trying to attack my computer. whenever i go to update, it says "Symatec Endpoint Protection has requested a definitions update. This problem willl disappear after the update is complete" But its not updating!! i went on the sight and i did step by stepuntill it said place a jbd file into the symantec endpoint protection manager becuase i didnt see a manager file -_- this is the image of what i see when i press fix; http://i.imgur.com/OQQEK.jpg
Please help me.