i need help with my computer URGENT???

Question

hey i need help badly i just got on the computer nd this porn started poping up nd now its saying i have viruses. my homepage is supposed to be google but now its http://safetysettings.com/ im trying so hard to change it back to google nd ive tried everything i know nd it still not working. thing is im not supposed to be on at the moment so if anyone sees that this computer has been stuffer around with ill get in ****. please help. things are poping up everywhere nd i havve no idea what to do. i got my norton updated yesterday nd its wrking fine but all these things are happening :S

Answer 1

This is not a problem at all. Here's what you need to do.

1st, don't waste your time with AVG, true sword, spybot, ad aware, CA, spyhunter, superantispyware, avast, panda, kaspersky, spyware blaster, bitdefender, spyware guard, windows defender or anything of the sort. Stay away from anything that is FREE when it comes to spyware and antivirus. There is a reason why they free. They are NOT good.

2nd, You need some of the best software out there. Norton Systemworks is very good. That's the only good software from Norton. I wouldn't recommend Norton Internet security, its not that great. Now the best software you should get is Spysweeper with Anti-virus, this software is too good and gets better everyday. This is Elite software. It blocks over 450,000 definition threats, which contain multiple fringerprints with each(you can do the math). No other software can compete with that or come close for that matter. It catches everything: viruses, spyware, adware, malware, root kits, keyloggers, trojans, worms, and anything else. It also has active shields. I've used them all and it is 2nd to none.

3rd, after you install and update the software, since its in your system you will have to turn off system restore and then go into safe mode and run the scan and eliminate the virus. then after removal, reboot and turn system restore back on.

4th, (Optional) I recommend a Firewall from Zone Alarm, their free version is so good. Or you can buy their Pro version, but the free version will do more than the job.

5th, any probs during or after you do all this, send me an e-mail or IM. I guarenDAMNtee my answers and will help you in person from IM if needed.

Answer 2

First check to see if there is a ".bak" file in the folder you first saved it in. [You may need to enable View hidden files, View system files, and Disable the "hide known file extentions", all in folder options.] (Did you save it?) (Did you create a new file, then open, edit, word freezes, then you ask us?) IF you find a ".bak" file copy it to another location, then change the extention to ".doc", or ".docx" if you use Microsoft Office 2007. Then, just open it, be grateful, and remember to change your settings back to normal (except for the "hide known file extentions", it is awesome). If not, sorry but there is no practical way to retrieve the report. I would recommend you save your work always, even when you are confident you won't lose it. Even if it's temporary. That way you save yourself from disasters like these and you can always delete it afterwards. I also recommend you remove the virus. It will cause even greater disasters. Hope your problem's fixed, Mulhaq_2005

Answer 3

1st go to safe mode by pressing f8 when u start the computer since most virus cant operate properly here





then run combination of spybot,nod32,ad-aware 2007,a-squared free,n avg is perfect for pc protection.for firewall try comodo firewall.



u can download all these from download.com for free.there are also many other good antivirus here.it is a cool site and safe for downloading software

Answer 4

You just got on the comp and stuff started popping up huh?



BULL!!!



If you are the only user then you are not telling us something.



If there are other users then, WHO KNOWS?



Change the homepage settings to what it was, go to Control Panel > Uninstall, find the porn stuff, highlight it and REMOVE it.



If no listing for the porn in Control Panel, start Windows Explorer, find the junk, highlight the folder > right-click it and delete it using the left-click of your mouse.

;-)

Answer 5

Norton antivirus is crap. Down load avg. It is free and never causes problems.

Now, if it is win xp. Go to start, all programs, accessories, system tools and system restore. Set it back to the day before you first noticed the problems. That will do it. Next stay off of porn sites. The real stuff is better.

Answer 6

Your computer has a Smitfraud infection.



The standard tool to remove this pest is SmitfraudFix. The full removal procedure and the free removal tool is here:

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php



Almost all "general purpose","all-in one" spyware and virus removal programs such as AVG, Norton, or Spybot S & D cannot remove it.



Good luck.

Answer 7

you need to do a spyware scan as well as a virus scan... dont listen to the pop up scans that say they need you to buy the program to wipe out the viruses they found... a spyware scan should get rid of the pop ups. scan everything then reset your homepage and such... you may also want to check your files for things like porn or something

Answer 8

Change your home page in the regisry........ get help about the registry somewhere else. Use NOD32.

Answer 9

Used with permission from NumberSix6

Printing this would be helpful

You need not follow this in exact order, or even do all the steps, but it was written this way to ensure all issues where handled.

If you find one portion particularly helpful for removing a problem please email me



Step 1) DON'T PANIC! Take a deep breath and go grab a cup of your favorite beverage. This may take awhile.

Step 2) Clean up your pc. Remove programs you don't use via the Add/Remove Programs in the Control Panel. In Vista, you remove programs by clicking Programs and Features in the Control Panel. If you are unsure of a particular program, you can check it against a list of offenders here:

http://forums.majorgeeks.com/showthread.php?t=79754



Clean your hard drive of unnecessary files using CCleaner here: http://www.ccleaner.com/download/...

Save to your desktop, install it, then run the cleaner. Simple, yet it will free up tons of space on your hard drive. While you have the program open, run the Registry Checker as well. This will fix invalid registry entries safely. Note that you should run CCleaner for ALL accounts on your pc.

Step 3) Create a new System Restore point. Click Start>All Programs> Accessories>System Tools>System Restore. Create a restore point. Now delete all but this most recent restore point. Click Start>All Programs>Accessories> System Tools>Disk Cleanup. Click More Options tab, and then under System Restore, click Clean up. Click Yes to remove all but the most recent restore point. Click OK, click Yes, and then click OK.

Step 4) Now let's start to get rid of those nasties. Download the following programs to your Desktop. You should then install each one, but don't run them yet. Patience...patience.

Lavasoft's Ad-Aware from here: http://www.lavasoftusa.com/products/ad_a...

AVG Anti-Spyware from here:

http://www.ewido.net/en/download/...

Spybot Search and Destroy from here:

http://www.safer-networking.org/en/downl...

SUPERAntiSpyware from here:

http://www.superantispyware.com/...

I know this seems like overkill, but until someone can come up with one program that can detect everything in the wild, we need to use programs from several reputable sources.

Step 5) Use them safely. Once these programs are installed on your pc, their effectiveness may be negated by running scans normally. You need to reboot your pc into Safe Mode. Shut down your pc, wait a few seconds, then turn it back on. As your computer restarts but before Windows launches, press F8.

Use the arrow keys to highlight the Safe Mode with Networking option, which loads all of the above files and drivers and the essential services and drivers to start networking, and press Enter. If Windows launches before you can choose a safe mode, restart your computer and try again. Now it's time to start each program you installed and run scans. First, open Ad-Aware, update to the latest signatures, and run a full system scan. Delete any malware found, close the program and move on to AVG Anti-Spyware. Again, update, run complete scan, and delete the baddies. Do the same for Spybot and SuperAntiSpyware. When you are finished, restart the computer normally.

Step 6) Clean up and protect. I would recommend leaving AVG and Ad-Aware on your system, and delete the other two. These anti-spyware programs do not conflict and offer good future protection. If you happen to like the interface of the others, then by all means keep the ones you want, just so long as you have at least one solid stand-alone on your system. Uninstall the others via Add/Remove in the Control Panel.

Step 7) Not done yet. We've taken care of the spyware, but there still may be viruses and trojans lurking on your pc. If there is an anti-virus program running on your pc, shut it down. Yes, you read right, end the program. We need to run a few online scans that may conflict with the anti-virus installed. Go to Trend Micro: http://housecall.trendmicro.com/... to download and run their free online scanner. Take whatever action the scanner tells you for any virus found. Finally, do the same with the Panda Online ActiveScan : http://www.pandasoftware.com/products/ac...

Restart your computer.

Step 8) Peace at last. Make sure your anti-virus program of choice is running again and is up-to-date. If you do not have one, I suggest AVG Free Antivirus here: http://free.grisoft.com/doc/2/ or Avast 4 Home:

http://www.avast.com/eng/download-avast-...

Be sure you have at least one of the anti-spyware programs running, and also make sure you have a good firewall. PC Tools Firewall Plus is free and works on XP and Vista: http://www.pctools.com/firewall/... , as does WinPatrol 2007:

http://www.winpatrol.com/download.html...

This procedure will remove MOST malware. However, it may not catch some really nasty buggers. If you've followed all the steps and still believe you have something not right on your pc, you need some extra help. Go here: http://www.tomcoyote.org/hijackthis... to download a program called HijackThis. It examines certain key areas of the Registry and Hard Drive and lists their contents. Install, run and save a logfile which you may post on one of the forums listed on that same page as above. Some kind soul will then come along and examine your logfile and give you recommendations in order to wipe any remaining buggers away.

Please email me with comments, suggestions, and errors. If you like it, feel free to pass it on to other infected folks.



You may also find this Tweaking Guide useful

http://www.tweakguides.com/TGTC.html

If you’re a Gamer he also has excellent guides to many games



Source(s):

Many years of cleaning infected pc's

Answer 10

run belarc and find that file at the bottom of the scan page and go to it and delete the whole thing, trust me it works

http://www.belarc.com/free_download.html

Answer 11

Reformat or run anti virus software.