running windows 7, how to get rid of trojan horse?

Question

didn't make a system restore disk, ) :, tried running antivirus in safe mode, ? there are different safe modes, is this what I am doing wrong

Using a safe clean pc for this question, other is unplugged

Answer 1

Try the Following

Malwarebytes’ Anti-Malware

http://www.malwarebytes.org/

Read these Malwarebytes' Tutorials carefully

http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-malware-tutorial#intro

http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-malware-tutorial#tutorial

http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-malware-tutorial#troubleshoot

http://vmsar.wordpress.com/2010/02/12/malwarebytes-tutorial/

RKill – What it does and What it Doesn’t – A brief introduction to the program

http://www.bleepingcomputer.com/forums/topic308364.html

SUPERAntiSpyware

http://www.superantispyware.com/

SUPERAntiSpyware Tutorial

http://www.bleepingcomputer.com/virus-removal/how-to-use-superantispyware-tutorial

HitmanPro

http://download.cnet.com/Hitman-Pro-3/3000-2239_4-10895604.html?tag=mncol

Dr.Web CureIt!

http://www.freedrweb.com/cureit/

Answer 2

The IT specialist where I work suggested using the Malwarebytes program when I had a problem a few months ago. It is free, and it does work well. (Someone else posted the link above.) I also like Avast!, another free antivirus program. Good luck!

Answer 3

if you know the name of virus go to bleepingcomputer.com and search removal inst. there.

Answer 4

format your whole computer