Question:
Virus!! Please help me get rid of this?
Chappy
2010-05-12 01:24:03 UTC
When I turned on my computer there was a "Windows Security Alert" saying my computer is infected. Hoever the Windows One Care says everything is fine. I tried running a system restore, but everytime I try to do it a little block pops ups saying "Application cannot be executed" The File ___________ is infected. Do you want to run your antivirus software now??

Please help me get rid of this.....I need to take this computer on business this weekend
Ten answers:
Ava
2010-05-12 03:08:39 UTC
Hi There,



You can run anti virus and antispyware programs, but the sad fact is if you have found one virus on your computer, you probably have several. Cleaning the computer now requires you to follow these steps, because modern viruses and spyware entrench themselves in files that your computer needs in order to run:

1. Virus-check your data files (not application files-- you have installer CDs for those).

2. Back up the data files, getting them off your hard drive.

3. Get your original operating system CDs that came with your computer.

4. Boot your computer from the operating system CD.

5. Select the option that erases your hard drive and then reinstall your system software.

6. Turn on your software firewall that came with your operating system.

7. Reconnect to the internet, and download *all* Windows updates, no matter how long it takes.

8. Reinstall your application software, and update the applications as much as you can.

9. Reinstall your data files.

10. Create a limited user account on your system that does *not* have administrator access, and web surf only from this account.

Yes, this is a pain in the butt. No, there is no other way. No, antivirus and antispyware programs cannot fix this problem on its own.

So, what do you do in the future?

1. Never click on links you find in an e-mail.

2. Never open an e-mail attachment, ever.

3. Only download files from a reputable website that you know is on the up-and-up.

4. Never use bit-torrent and other file-sharing programs.

5. Never use an unsolicited drive-checking site.

6. Turn off all java and java scripting by default, and only enable java and java scripting for sites that you know you can trust.

7. Never read an unsolicited e-mail, and delete spam immediately. It is possible to be hacked by reading an e-mail alone.

Please adhere to the 'dont's' I provided above, because you will have to repeat the cleaning steps that I listed first *every time you get infected.* Anti-spyware and anti-virus programs are good to have, but they are a second line of defense. The best way to protect your system is you, and changing your behavior.



All the best,

Ava
2010-05-12 03:13:34 UTC
Download any of the antivirus software below and update it



McAfee Antivirus

Norton Antivirus

Avast!

Avira AntiVir Personal

BitDefender

ESET NOD32



Step 1

As soon as you suspect that your computer has a virus, remove your computer from any networks it might be on, as well as from the Internet, so that you don't inadvertently spread the bug to others. Unplug your network cable if you have to.

Step 2

If you have virus-scanning (anti-virus) software installed, run it.

Step 3

If you don't have anti-virus software, you'll need to obtain some. If you can't get it from a network administrator or download it from an uninfected computer, you can mail-order it from a retailer.

Step 4

Start your computer (still not connected to a network) and follow the instructions that came with the anti-virus software.

Step 5

Keep running the virus-scanning software until your computer comes up clean.

Step 6

Reconnect your computer to the Internet and check with the anti-virus software's publisher to make sure you have the latest updates. If not, download them now.

Step 7

After updating the anti-virus software, run it again until your computer comes up clean.
Wide Glide
2010-05-12 01:33:29 UTC
Please download Malwarebytes’ Anti-Malware to your desktop.

http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe



* Double-click mbam-setup.exe and follow the prompts to install the program.

* At the end, be sure a checkmark is placed next to the following:

o Update Malwarebytes’ Anti-Malware

o Launch Malwarebytes’ Anti-Malware

* Then click Finish.

* If an update is found, it will download and install the latest version.

* Once the program has loaded, select Perform quick scan, then click Scan.

* When the scan is complete, click OK, then Show Results to view the results.

* Be sure that everything is checked, and click Remove Selected.



Malwarebytes’ Tutorial

http://vmsar.wordpress.com/2010/02/12/malwarebytes-tutorial/
2014-07-19 23:49:04 UTC
Wordpress is most spread content managent system for websites and blogs. I got it for free here http://bit.ly/1pkgMEX
2010-05-12 04:24:26 UTC
You may correct in assuming that this application is a fraud, attempting to dupe you into parting with your hard earned money!



To be sure, you should run a full system scan and double check whether a rogue antispyware application has infiltrated your system or not.



Feel free to check out the link below – you will be given instructions on how to rid your system of any dubious applications, should there be any present.



http://www.pcthreat.com/removers.html
2010-05-12 02:22:24 UTC
You have antispyware soft on your PC. Now try to remove it as soon as possible. Just reboot your PC into safe mode using F8 button just after reboot. Then go under the process table, stop numerical its processes [random characters]tssd.exe and run a full system scan then. Also, before scanning update your antispyware.



More detailed guide for removal is here:

http://www.2-viruses.com/remove-antispyware-soft
murrill
2016-10-01 07:22:02 UTC
it is going to quarantine them. Open up your Avast administration panel and look at to confirm what it fairly is chanced on and what it fairly is performed. it is going to hit upon viruses and on the least quarantine them, if no longer delete them. It relies upon on how oftentimes you replace this methodology (I do mine each few hours) and in case you have configured the appliance to quarantine, treatment, or delete the viruses.
2010-05-12 01:40:10 UTC
Find the name of the Fake product that is telling you your files cannot be executed...and post it back on your question under details.......you have been infected by a Fake Program......



Additional details: I will not copy and paste the web signature in my browser to find out what it is your being attacked by...the program has a name....find it and post it on here....I tried to e-mail you...but you do not allow e-mail.....



Nevermind here is the details on how to remove it from your computer....



http://www.bleepingcomputer.com/virus-removal/remove-antivir
?
2010-05-12 01:26:03 UTC
Run this.

http://www.malwarebytes.org/
Jack
2010-05-12 01:27:05 UTC
Back-up EVERYTHING you have, and wipe it. Start up your computer with your standard OS disc in your disc drive and wipe it. If you need it for business, I wouldn't be taking any chances.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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