Question:
Major Tricky Virus Problem?
2011-09-19 13:42:34 UTC
So I have what is perhaps the trickiest virus I have ever had to deal with and am at a loss for how to deal with it.

The Virus-
It will not let me open any programs on my computer, but I can use the internet. An error message pops up
However if you click on a link online it will just redirect you to somewhere else. (I found a way around this though, was not very hard)
So the problem of having a virus on my computer, slow internet speed, and the inability to open any programs still remains.

What I have tried-
Downloading and antivirus, The virus stops the antivirus from working or opening.
Restarting my computer in safe mode with networking and downloading Malware and a couple other antiviruses. Once again however, it stops the program mid scan and closes it. I can then no longer open the program.
System restore. The virus stops system restore mid-restoration, so that will not work either.

Conclusion- I need expert help! I am willing to do anything to get rid of the virus. I am running Windows Vista and am willing to reset the computer, I do not have any important files on it. Any and all advice would be extremely helpfull!
Nine answers:
2011-09-19 13:46:24 UTC
Well, there's your problem. You're running Windows. Anything Microsoft is bad and vulnerable. It's the weakest system in our 'techno world'. Your best bet to get rid of the virus is to find a Linux Distro you like and install it, wiping your drive.

Or

You can recycle your PC and get a Mac. Can't go wrong there.





P. S. I'm LOLing so HARD right now at all you PC users having all these different methods and problems. Convert and free yourself. Mac/Linux for life, for freedom, for NO PROBLEMS.
Maxine
2016-08-23 21:13:09 UTC
2
John
2011-09-19 13:58:13 UTC
YOur problably taking on a Worm, or severe Malware attack. Or a Trojan. Any way if you see that you cant open any program but the Internet, heres what to do:



*Get another virus! Sounds bad but Viruses fight, if your lucky the new Virus will dismantle the one you have right now...but this is for desparestes, you still have more options.



*Erease any and all unknown files! TIP:Viruses sometimes hide themselves in WINDOWS files, the important ones, search you WINDOWS files and open up every one until you see one that isnt right. This it not a pogram, it in Documents.



*Smack it! Na just kidding... If its so severe, and none of the steps have worked, get a IT-Tech.



*Replace the PC Chip, NOT THE COMPUTER! PCs have Chips were ALL there documents are put on, and ALL its programs are put on...And it bassicly runs the PC, its like the heart, the Chip is Golden, when you open up your PC, its in the center.



*Put in the disk that came with the PC, and if it lets you, the Disk will remove the files you want.



Good Luck, I hope I helped. I know how it feels to get a virus.
Skyseava
2011-09-19 13:50:55 UTC
Well, usually I would say do a system restore in safe mode with no networking at all, but since it stops even system restore, I think you may have to do something else.



Do you have a Windows repair or re-installation disk? If you don't you can make one on another computer. Here's how.



1. Get a blank re-writable CD, 4GB or larger.



2. Download a Windows Vista (your version here) (x32 or x64, go to "Start" and then right click my computer and then click properties) ISO image, and use ImgBurn to burn it to a disk.



3. Follow instructions at http://forum.imgburn.com/index.php?showtopic=11194 to know how to burn it to the disk. Follow them carefully.



4. Insert disk and click "Clean Install", if you upgrade then then virus will most likely remain.



5. When you are installing it and it asks you for your activation code, you have 3 options.



a. skip the activation code and once Vista has loaded go to Google.com and search Windows Vista Loaders. Download one you think is safe. Loaders trick Windows into thinking that Windows is real. In reality you don't have a genuine version and in 27 days you won't be able to use Windows fully.



b. try to enter your computer's activation code, usually found on the back if it's a desktop, and on the underside if its a laptop. It looks like this: XXXXX-XXXXX-XXXXX-XXXXX



c. buy Windows online and use the activation code they give you when you order.
Jim C
2011-09-19 13:53:49 UTC
As you have described it, it would be best to do a complete wipe and then reinstall, those important files are in trouble, however if they are REALLY important then you should have backups of those files if not......then you know for next time.



You mention that you downloaded an anti-virus, so you did not have one before? This would be the root of your problem, after you have reinstalled windows, after wiping your hard drive of EVERYTHING, download AVG (it's free and will cover you in nearly every case) or pay for something like mcAfee or norton.

Linux is an idea, but it has poor compatibility with many programs, adn it can be tricky to work your way round with, just stick with windows and get an anti virus (make sure you update it all the time) and you'll be fine
2011-09-21 11:20:38 UTC
Open your browser and copy and paste this link into the address bar, then press Enter. It's a direct download for RKill. Save it to your desktop, then close your browser and run it. When it runs, your desktop icons will vanish for a few seconds. It works in a small black screen, and it should prevent the infection from running, but it won't remove it. It will finish with a notepad report, which you can just close.



http://download.bleepingcomputer.com/grinler/rkill.exe



Once RKill has finished, you can just delete it if you wish.



After that, open your browser, and download the free version of Malwarebytes' Anti-Malware. Install it, get updates and run a full scan. Here's another direct download link. As before, copy and paste it into your browser address bar, and pres Enter.



http://www.myantispyware.com/mbam



Good luck.
?
2011-09-19 13:50:27 UTC
Download AV and Malware bytes on a clean PC.

Burn to CD



Boot dirty PC in Safe mode no network



Install Malwarebyte scan under safe mode

, scan until log appears clean, may take 2-3 times.



Load new copy of AV while in Safe mode. Run full scan.



then boot safe mode with network repeat scans.



then normal mode do the same.
BYTE ME T.WELCH
2011-09-19 14:07:09 UTC
It sounds as if you have several viruses, actually, and at least one of them is a "rootkit" based malware.

They used to be rare because they required a lot of specialized codeing...rootkits are polymorphic, meaning they can write themselves into any active memory...even reserved processor caches. They are usually written into the registry, though, and to date the only method of removing them safely is to boot off your windows disk, select your hard drive, and completely delete the partition, which destroys the master file table records completely, in case some of the code for the rootkit has written itself into there, also...a common ocurrence lately. It is not enough to merely reformat the partition...you must completely delete the existing one and repartion and format it again to be sure you have erased the master file tables, which will be re-built when you create the new partition. if you want to try this, here are two links...one is the Microsoft malicious software removal tool...run it first.

This tool can actually remove some rootkits, except the worst ones I mentioned earlier., which from what you say about it stopping the processes which would remove it ,leads me to believe you have one. The second link will be to the "rootkit revealer" which can only detect them, not remove them. I include it, because it creates and runs in it's own locked threads, which no rootkit to date has been able to intercept and modify, or stop. Microsoft themselves say it is possible, but requires a knowledge of windows not yet to day seen outside of their own staffing....good luck! All the rootkit revealer will do is verify that you have need of re-installing windows...on a fresh partition.

http://go.microsoft.com/fwlink/p/?LinkId=40587.

technet.microsoft.com/en-us/sysinternals/bb897445.aspx .http://search.yahoo.com/r/_ylt=A0oGdW7FrndOgBMALHxXNyoA;_ylu=X3oDMTE1ZGxjYzA4BHNlYwNzcgRwb3MDMgRjb2xvA3NrMQR2dGlkA1ZJUDAyNl8xNDg-/SIG=12er49o3o/EXP=1316495173/**http%3a//www.sysinternals.com/Utilities/RootkitRevealer.html
jerry
2011-09-19 13:48:50 UTC
If you have the ability to download this program, http://download.cnet.com/Combofix/3000-8…

and install it/? it was the only program that got rid of my serious virus issues, when all others failed


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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