Please download and install AVG antispyware tool (http://free.grisoft.com/doc/20/lng/us/tpl/v5)
* Close all other Applications Select language click Ok
* Click I Agree
* Click next
* Click Install
* Click Finish
* Wait and AVG antispyware will open to the main screen automatically.
* Wait again a few minutes and AVG antispyware Should Auto update itself. If it doesn't, click update at top of screen.
* It is very important that you get updated
* When updating has finished. Close AVG antispyware.
If you have an "always on" connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode.
* Next, please reboot your computer in Safe Mode by doing the following:
* Restart your computer
* During startup, but before the Windows icon appears, press F8.
* Instead of Windows loading as normal, a menu should appear use arrow up to highlight
* Select the first option, to run Windows in Safe Mode hit enter.
* For additional help in booting into Safe Mode, see the following site: HERE (http://www.pchell.com/support/safemode.shtml)
You MUST manage to get into Safe Mode for the fix to work.
Make sure to close all open windows/programs/folders. Have nothing else open while AVG antispyware performs its scan!
* Run AVG antispyware.
* Click on scanner at top of AVG antispyware screen.
* Click on Settings.
* Under How to Act click on Recommended Action and choose Quarantine.
* Under How to scan all boxes should be selected.
* Under Possibly unwanted software all boxes should be selected.
* On right side under Reports: click on Do not automatically generate report after every scan.
* Under What to scan select scan every file.
* Click On scan Tab.
* Click on Complete system scan.
* Let the program scan the machine It can take awhile give it time.
* When scan has finished at bottom of screen click Apply all Actions.
* Click Save report
* Click Save Report as (Save as window's screen should pop up.)
* Click desktop.
* Click Save.
* Exit AVG antispyware.
Reboot back to normal mode.
If this does not work, please say so in your question or e-mail me and I will suggest a reliable alternative course of action.
If it does work, e-mail me or say so in your question and I will suggest good software to download that helps to keep your computer clean.
EDIT: reboot means restart