Question:
Help my computer mouse is acting weird!?
Stardust
2007-10-11 14:31:57 UTC
Please, I don't know what to do. My mouse is acting weird. It sometimes won't let me scroll (I have one with a click wheel). Sometimes, it moves all over the screen really fast and tries to shut down. Sometimes the webpages shut down or sometimes it adds webpages. The worst is it freezes up! I share the computer with my son and hubby. Hubby hardly gets on and doesn't experiance the problem. My son gets on everyday (like me) and sometimes it happens to him. When I'm on, it happens EVERY time! ugh!!!

What should I do? I've tried troubleshooting and that didn't help. I've done virus scans and deleted viruses last week. What else do I do? PLEASE help me!

Oh, I don't have a wireless mouse if you need to know.
Eight answers:
Bluehat
2007-10-11 14:53:11 UTC
First make sure you have the three essentials: Anti Virus, Anti Spy ware, Firewall.



The problem itself... optical mice can sometimes 'skip' depending on the surface they're used on, but your problem seems much worse.



All I can suggest is make sure your Operating system and all Anti-Vi/Sp is up to date. You've found several(?) viruses last week and I very very rarely ever see a virus on my system unless I've forgotten to update for a period.



Through your firewall settings you can disable certain services such as remote desktop or remote assistance which are there to allow a tech support to remotely control your system... if you haven't updated there may be a security loophole.



Try removing all exceptions for the firewall, or 'lock-down' if your Anti-Vi has it to see if this helps.



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..

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Only other thing I can think of (on a lighter note)... could a mischievous person have connected a second mouse to your computer?





UPDATE:

Another user has posted on this answers thread:

https://answersrip.com/question/index?qid=20071011080300AADkrxO



About a possible threat when using certain animated cursors. An Update patch has been released by microsoft. Not sure how recent but this sounds a likely cause.
ranking
2016-11-07 10:12:02 UTC
Weird Computer Mouse
2007-10-11 14:55:57 UTC
1) Do you use an optical mouse You may try to change your Mouse pad it should not be glossy ay all!



2) If you have USB mouse unplug and connect to a diffeerent port!



3) Open System go to Hardware uninstall all drivers in the mouse directory then rescan ore restart computer and the mouse driver gets reinstalled!



If all this does not work

4) Your mouse could have a problem with the cable! If you have any spare mouse try it ore borrow one from a friend to see if it is your mouse internally!
Shredder
2007-10-11 15:01:25 UTC
try to log on to safe mode..press F8 before the windows logo comes up or the moment you see the Dell Logo. Select Safe Mode and enter on the operating system. try to log on as administrator and try to work around in there for couple of minutes. if it will not occur certain program might be causing the issue..



if that is the case..try disabling all your startup programs.

click Start > Run > msconfig > Startup(this is a tab beside services). Click disable all, then apply, then close. If you will be getting Access denied just click ok then click ok or close. restart system to normal mode..If there is no effect on normal mode, undo the changes that you have done and follow same instruction enable all that you have disable..



if you have a friend who has a computer, try the mouse on it and if it will work, its a softwre issue, if it will act same way, consider buying new mouse..



need additional information -- is it connected to a usb port or to a ps2(circular green port). thanks



or try calling Dell Tech Support

18006249896
Mason
2015-08-08 16:24:30 UTC
This Site Might Help You.



RE:

Help my computer mouse is acting weird!?

Please, I don't know what to do. My mouse is acting weird. It sometimes won't let me scroll (I have one with a click wheel). Sometimes, it moves all over the screen really fast and tries to shut down. Sometimes the webpages shut down or sometimes it adds webpages. The worst is it freezes...
silver
2007-10-11 14:38:30 UTC
Doesn't sound like the problem is with the mouse, sounds like you might need to get additional help against viruses



Also, what computer is this (old?)
Akungizibwe Bosco
2014-03-06 07:16:54 UTC
I almost have the same problem, but mine sometime it stops to work as though it doesnt receive enough power. i've tried to change to different mice but all behave the same... I real dont know what to do.

Oh may be,,,,, when it stops to work i unplug it from the pc then plug back, it will work for one to two minutes then it stops.
?
2014-09-09 09:48:46 UTC
simply change the weak/dead mouse's battery(s).....


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