SYMPTOMS
When you try to view a Web site after you connect to your Internet service provider (ISP) by using a dial-up connection, you may receive the following error message:
403 Forbidden
You were denied access because:
Access denied by access control list.
However, you may still be able to send and receive e-mail messages, and you may still be able to access the Internet from any other user account on the computer.
CAUSE
This issue can occur if the connection for your ISP is damaged.
RESOLUTION
To resolve this issue, create a new connection to your ISP.
MORE INFORMATION
This information is stored with your user profile if you choose to have the connection for your use only. This is why other users can log on and browse the Internet with no problems.
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APPLIES TO
• Microsoft Internet Explorer 5.5 Service Pack 1
• Microsoft Internet Explorer 5.5 Service Pack 2
• Microsoft Internet Explorer 3.02
• Microsoft Internet Explorer 5.5 Service Pack 1
• Microsoft Internet Explorer 5.5 Service Pack 2
• Microsoft Internet Explorer 5.01
• Microsoft Internet Explorer 5.5 Service Pack 1
• Microsoft Internet Explorer 5.5 Service Pack 2
• Microsoft Internet Explorer 5.5 Service Pack 1
• Microsoft Internet Explorer 5.5 Service Pack 2
• Microsoft Internet Explorer 6.0
• Microsoft Internet Explorer 6.0
• Microsoft Internet Explorer 6.0
• Microsoft Internet Explorer 6.0
• Microsoft Internet Explorer 6.0
• Microsoft Internet Explorer 6.0