Please Help, norton anti virus 2010?

Question

My computer stopped working properly this morning, my norton 2010 couldn't fix the problems, i have uninstalled norton and was trying to reinstall it when this comes up, (internet explorer cannot download NAV Downloader.exe from Icsitemain.symantec.com

Internet explorer was not able to open this internet site. This requested is either unavailable or cannot be found. please try again later.

Is there anyway to get round this so i can get my computer protected again, This is a paid for norton account so its norton i want back on my comp.

Answer 1

log back onto your pc and try a system restore



http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx



this will roll back your pc to a point where it wasnt playing up and if your lucky Norton 'might' be ok.



Also go here

http://www.symantec.com/en/uk/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN



This will remove all traces of Norton on your pc.

Reboot the pc then download/install Norton again.



You state that your pc stopped working properly this morning. What is / was the actual problem? maybe we/i can help you with that.

Answer 2

In order for Internet Explorer to open documents in Office (or any out-of-process, ActiveX document server), Internet Explorer must save the file to the local cache directory and ask the associated application to load the file by using IPersistFile::Load. If the file is not stored to disk, this operation fails.



When Internet Explorer communicates with a secure Web site through SSL, Internet Explorer enforces any no-cache request. If the header or headers are present, Internet Explorer does not cache the file. Consequently, Office cannot open the file.

RESOLUTION

Web sites that want to allow this type of operation should remove the no-cache header or headers.

STATUS

This behavior is by design.

Answer 3

You definetly want to get the Internet Security Suite because the AntiVirus alone does not have all the important security features like the firewall.

Answer 4

Norton AV isn't much good. Get yourself Eset NOD32.