I've just had to have my laptop wiped and everything reinstalled due to slow running/viruses. Nothing seems to be the same as previously, I've lost all my 'favourites' as it looks like only my documents were saved, and basically it's like starting all over with a new laptop. I'm desperate to avoid this happening again. I previously had a free firewall and anti-virus protection, but clearly this did not work. Where do I go from here? I should add that my main use is for email, general web browsing and limited internet shopping. I don't download films or games.