I have a virus, and the antivirus didnt catch it. Need help removing manually.?

Question

Task manager has rundll32.exe running at every startup. On The startup tab, on msconfig, there's a startup item called gikdmqhk, with a command line of Rundll32.exe"c:\WINDOWS\system32\gikdmqhk.dll",s I tried to kill the process so I can delete the gikdmqhk.dll file, but that doesnt work. I searched rundll32.exe files, and found the one in the system32 folder. I also found 2 others in c;\windows\servicepackfiles\i386 and C:\WINDOWS\$NtServicePackUninstall$. I know the one in the system32 folder is probably ok. The last two I dont know. There's also 27 in the C:\WINDOWS\Prefetch folder. From what I read, those are ok too. Any suggestions other than get a new antivirus or take my computer in? Thanks in advance.

Answer 1

Uncheck that entry in MSCONFIG that shows gikdmqhk, this will prevent Windows from running it at startup. Then you should be able to remove the stubborn file on the next reboot.

All those directories you listed are safe, i386, System32 and ServicePack. RUNDLL32.EXE is a windows file.

If the file is still stubborn, download and install a free utility called Unlocker. It integrates with Windows context menu and helps to remove anything you want. Really anything ;P

Now, fire up Registry editor (start--run, type in REGEDIT.EXE and hit enter), use the Menu to search for gikdmqhk entries. If ANYTHING is found in the right pane, right click on the entry (be it a key or other string) and delete. Rememver that "gikdmqhk" should be in the name of the key or in the path.

Be careful with the registry editor, though, because it's very sensitive and crucial to windows performance.

Finally, restart and run some web-based AV scanner, preferable with antispyware support:

http://hubpages.com/hub/Top-Free-Online-Virus-Scan

My favorite is BitDefender, but you are free to choose any.

Answer 2

Why cant you just delete the offendig exe i.e. gikdm...



Because when you delete it, it recreates itself? True? If yes, then friend, your best bet is to use kaspersky online scanner and scan your whole PC. I am very sure it will help you find out viruses on your system. Delete all the files it finds infected. Good luck. ask if you have trouble in deleting any file. (Try deleting in safe mode)



Good luck.

Answer 3

Your PC is already infected. Download and install the anti-virus program on your PC may also cause the anti-virus program to be infected.



Use another clean PC to download Clamwin portable anti-virus and install it on a USB pen drive.

Download here

http://portableapps.com/apps/utilities/clamwin_portable



Document on how to configure ClamWin

http://support.real-time.com/open-source/clamwin/index.html



1) Start Clamwin anti-virus and update the latest anti-virus definition files.

2)Select the tools menu bar, set the preferences to remove virus.

3)Start the infected PC in safe mode by pressing F8 during start up.

4) Run the Clamwin Anti-virus that is installed on the USB pen drive to scan the

infected PC.

5)After removing the virus, install crap cleaner (ccleaner) to get rid of the

viruses left over setting in the windows registry.

http://www.softpedia.com/progDownload/CCleaner-Download-8851.html

Answer 4

hi.. why r u killing urself with this? dont you know that you have spent hours on it already more than what a good antivirus/spyware would cost. now stop the nonsense and go get yourseft a good cleaning software and a good antispyware/virus.

Answer 5

Hey i understand ur consern vith de virus manual deletion is not dat easy work. So try installing AVG 8 This will help u 4r sure.

http://www.download.com/AVG-Anti-Virus/3000-2239_4-10385707.html?tag=mncol&cdlPid=10824764