Cant Instal Avast or Ad aware on Laptop?

Question

Ok, on my Dell d610 latitude laptop i just reformatted it, i try installing Avast and it goes through the steps. Just after asking me if i want to install "typical" "minimal" or "custom" it stops and gives me this debug error "20.07.2009 18:00:12 general: Started: 20.07.2009, 18:00:12
20.07.2009 18:00:12 general: Running setup_av_pro-537 (1335)
20.07.2009 18:00:12 system: Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
20.07.2009 18:00:12 system: Memory: 31% load. Phys:535968/785788K free, Page:1767124/1919796K free, Virt:2069344/2097024K free
20.07.2009 18:00:12 system: Computer WinName: DRAGAMEN
20.07.2009 18:00:12 system: Windows Net User: DRAGAMEN\Jacob Rouillard
20.07.2009 18:00:12 general: Cmdline: /sfx /sfxstorage "C:\DOCUME~1\JACOBR~1\LOCALS~1\Temp\_av_sfx.tm~a03140" /srcpath "C:\DOCUME~1\JACOBR~1\LOCALS~1\Temp\_AV_IN~1.TM~" /sfxname "setupeng"
20.07.2009 18:00:12 general: DldSrc set to sfx
20.07.2009 18:00:12 general: Old version: ffffffff (-1)
20.07.2009 18:00:12 registry: Error deleting registry: Software\Alwil Software\Avast\4.0\UpdateReady (0x00000005)
20.07.2009 18:00:12 general: Install check: SetupVersion does NOT exist
20.07.2009 18:00:12 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
20.07.2009 18:00:12 registry: Get registry: Software\Microsoft\Internet Explorer\Version=8.0.6001.18702
20.07.2009 18:00:12 general: Operation set to INST_OP_INSTALL
20.07.2009 18:00:12 general: GUID: 153d11fc-a94b-43fb-baf2-8dd269399698
20.07.2009 18:00:12 general: SelectCurrent: selected server 'tmp sfx storage' from 'sfx'
20.07.2009 18:00:12 internet: SYNCER: Type: use IE settings
20.07.2009 18:00:12 internet: SYNCER: Auth: another authentication, use WinInet
20.07.2009 18:00:13 general: Entered SetupProcessPro::Do( INST_OP_INSTALL )
20.07.2009 18:00:13 general: Entered SetupProcessWin32Avast::Do( INST_OP_INSTALL )
20.07.2009 18:00:13 general: Entered SetupProcessWin32::Do( INST_OP_INSTALL )
20.07.2009 18:00:13 general: Entered SetupProcess::Do( INST_OP_INSTALL )
20.07.2009 18:00:29 file: Destination folder: C:\Program Files\Alwil Software\Avast4
20.07.2009 18:00:29 package: LoadProductVpu: C:\DOCUME~1\JACOBR~1\LOCALS~1\Temp\_av_sfx.tm~a03140\prod-av_pro.vpu
20.07.2009 18:00:29 package: LoadPartInfo: jrog = jrog-14f returned 00000000
20.07.2009 18:00:29 package: LoadPartInfo: news = news-50 returned 00000000
20.07.2009 18:00:29 package: LoadPartInfo: program = prg_av_pro-537 returned 00000000
20.07.2009 18:00:29 package: LoadPartInfo: setup = setup_av_pro-537 returned 00000000
20.07.2009 18:00:29 package: LoadPartInfo: vps = vps-9070700 returned 00000000
20.07.2009 18:00:29 package: LoadProductVpu: C:\DOCUME~1\JACOBR~1\LOCALS~1\Temp\_av_sfx.tm~a03140\prod-av_pro.vpu ended with 00000000
20.07.2009 18:00:29 package: Part prg_av_pro-537 was set to be installed
20.07.2009 18:00:29 package: Part vps-9070700 was set to be installed
20.07.2009 18:00:29 package: Part news-50 was set to be installed
20.07.2009 18:00:29 package: Part setup_av_pro-537 was set to be installed
20.07.2009 18:00:29 package: Part jrog-14f was set to be installed
20.07.2009 18:00:29 package: FilterOutExistingFiles: 154 & 0 = 154
20.07.2009 18:00:31 package: FilterOutExistingFiles: 154 & 0 = 154
20.07.2009 18:00:31 package: FilterOutExistingFiles: 153 & 0 = 153
20.07.2009 18:00:32 package: FilterOutExistingFiles: 153 & 0 = 153
20.07.2009 18:00:32 package: FilterOutExistingFiles: 154 & 0 = 154
20.07.2009 18:00:32 package: FilterOutExistingFiles: 154 & 0 = 154
20.07.2009 18:00:32 general: Operation set to INST_OP_INSTALL
20.07.2009 18:00:32 package: FilterOutExistingFiles: 154 & 0 = 154
20.07.2009 18:00:33 package: FilterOutExistingFiles: 154 & 0 = 154
20.07.2009 18:00:33 package: FilterOutExistingFiles: 154 & 0 = 154
20.07.2009 18:00:33 package: FilterOutExistingFiles: 154 & 0 = 154
20.07.2009 18:00:34 package: FilterOutExistingFiles: 154 & 0 = 154
20.07.2009 18:00:34 package: FilterOutExistingFiles: 154 & 0 = 154
20.07.2009 18:00:42 general: Selected group: Skins
20.07.2009 18:00:42 general: Selected group: Instant Messaging
20.07.2009 18:00:42 general: Selected group: P2P Shield
20.07.2009 18:00:42 general: Selected group: Internet Mail
20.07.2009 18:00:42 general: Selected group: Outlook/Exchange
20.07.2009 18:00:42 general: Selected group: Network Shield
20.07.2009 18:00:42 general: Selected group: Web Shield
20.07.2009 18:00:42 general: Selected group: Standard Shield
20.07.2009 18:00:42 general: Selected group: English language extension
20.07.2009 18:00:42 general: Selected group: English help
20.07.2009 18:00:42 package: FilterOutExistingFiles: 154 & 0 = 154
20.07.2009 18:00:43 package: FilterOutExistingFiles: 154 & 0 = 154
20.07.2009 18:00:48 general: progress thread start
20.07.2009 18:00:48 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1335;f)
20.07.2009 18:00:48 package: LoadProductVpu: C:\DOCUME~1\JACOBR~1\LOCALS~1\Temp\_av_sfx

Answer 1

Boot into Safe Mode by pressing(tapping) the F8 or the DELETE key depending on your computer. Select Safe Mode With Networking. Go to Control Panel and then Add/Remove Programs and uninstall any old anti-virus or spyware programs you have installed. Then reboot the computer and boot back into Safe Mode. (Make sure you are not connected to the internet). Disable any firewall you have running and then install the Anti Virus software and perform a full scan of the computer (don't) bother updating now you will do it later). Next install the anti-spyware program and scan for spyware. After you are done. reboot the computer normally. Hope this helps!

Answer 2

2

Answer 3

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