MOTHER OF GOD HELP ME VIRUSES?

Question

I have received messages from my computer saying it has detected virus.

-trojan stuff
-something call porndialer
-ect.
Idk what that is, I'm not good with virus stuff.
Anyways what do I do, it won't let me open an Internet browser cause it says it thinks it's trying to infect it.
So yah, my antivirus recently spazzed out and I had to remove it, I got some Comcast thing that doesn't do anything, sO yah, what the hell do I do, I'm scares senseless, I could lose 100's of hours of work.. :/

Answer 1

system restore to a point before it happened. just search through your control panel to find it. hope it helps....

Answer 2

Try this:



Firstly, boot your computer to the Safe Mode menu screen. You do this by repeatedly pressing F8 as soon as you boot up. Once there, use the arrow keys to highlight Safe Mode with Networking. Continue to boot from there, by pressing Enter.



Now download the free version of Malwarebytes' Anti-Malware (MBAM). Install it, get updates and run a full scan (still in Safe Mode). This is a direct download link:



http://www.myantispyware.com/mbam



After that, boot normally and run another full scan with MBAM. It will detect any malware that wasn’t running in Safe Mode.



If the problem still exists, download and run the free Kaspersky Virus Removal Tool:



http://support.kaspersky.com/viruses/utility



You should now delete the Kaspersky Virus Removal Tool, as updated versions are often made available. Malwarebytes' Anti-Malware can be easily uninstalled, should you wish to do so, but it may prove to be beneficial in the future.



Hope this helps.

Answer 3

NEVER run a machine without a fully updated active anti-spyware/virus. It could be sending out all your personal details including account names and passwords, bank and credit card details for months and you would never know. Apart from that it is selfish, as it could also be infecting other machines. If everyone kept their security up to date most such infections would die before they could spread. Do NOT use system restore it does NOT remove infected files, it leaves many dormant files on the system. Also the act of restoring accesses folders where these files are hidden and can cause them to replicate. Apart from that it can mess up the system, and it DOES lose files you want despite all the promises. And it can hide the telltales a proper removal tool needs to fix the problem. Start in safe mode with networking on a wired connection, wireless will not do this. Download the free scanner from http://malwarebytes.org and run the full scan. Then download one of the free active anti-spyware/virus programs. Avast, AVG and Avira are obvious choices. All my cutomers and I use AVG, but ONLY from http://free.avg.com or you can get one of the deliberately infected false copies.

Answer 4

oh god you got norton sigh. Make a rescue disk with kaspersky to remove this virus. Note it will not do anyuthing to your computer. After rescue disk has run install malwarebytes to remove the leftovers of this nasty rouge. And uninstall Norton. Get Avast free it is the best free antivirus. Norton is free with comcast so its not like you lost something or do a system restore before it happened but the rouge might of delected the restore points so just do what I did so you dont corrupt anything. :) screw you norton lovers I have the best answer you dumb people dont know anything so like my answer you jerks.

Answer 5

If you don't want to lose work...system restore is a bad idea. Here is the real solution. Download a copy of the install file of a free virus software to a thumb drive, insert thumb drive into computer, run install file, run virus scan, remove infected items. Problem solved. USE AVG!!!...link is below.

Answer 6

your going to have to provide more details for a good answer but from the little you provided it seems that you have a trojan named porndialer blocking internet and causing rogue anti-virus software. if i'm right you might need to reinstall your os or bring it to a computer shop for repair

Answer 7

if u can go to control panel and remove it from there. get Proper antivirus protection, the one i use is AVG. its free and its trustworthy. if that doesnt work. back up your important data onto a external hardrive, and get a Expert to format the computer, if that is the case then get the expert to setup the computer again, windows 7 etc. OH and becareful when you're on the net, if you know what i mean. only go to a trustable website.

Answer 8

System restore then get a virus scanner, i recommend Avast! antivirus, free and great, also Comodo firewall, i use them both and no viruses.

Answer 9

What is telling you that your infected? Windows can't tell you it's infected, there is something saying your infected...What is it?



OK, done waiting for your response, good luck with your malware...