MS Anitispyware 2009 & Spyguard 2008?

Question

My brothers computer got infected with these two "programs" and has pretty much gone berserk on us. On start up, the spyguard window pops up and a little alert in the system tray says "your computer is infected with spy ware, please register ms anti spy ware" or something along those lines. Now while that's going on, a window keeps popping up right in the middle of the screen which says "spyware alert!" and is impossible to close. Actually I think clicking on any part of that window makes it worst but that's beside the point. That spyware alert! window doesn't go away and always appears in front of everything else I try to open. So when you try to open a program and it's window comes up the spyware alert window stays in front of it.

I tried to reboot in safe mode and ran AVG antivirus from there. While it did work, I rebooted windows normally and the MS Spyware 2009 and Spyguard 2008 are still there and is still doing what it's doing.

I'm typing this on my laptop because his computer is almost unusable right now. It's become so slow and freezes after awhile cause the damn spyware alert! window and the spyguard window keeps popping up.

Anyone have any suggestions please? It's killing me right now.

Answer 1

I suggest you also run combofix

http://download.bleepingcomputer.com/sUBs/ComboFix.exe



also superanti spyware

http://www.myantispyware.com/2007/11/06/superantispyware-free-for-home-use/

Answer 2

Use Malwarebytes’ Anti-Malware is designed to quickly detect, destroy, and prevent malware, spyware, trojans. Can detect and remove malware that even the most well-known Anti-Virus and Anti-Malware applications on the market today cannot To Download Malwarebytes’ Anti-Malware Press herehttp://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10896905



Or Download and Scan Use SmitFraudFix v2.387 (WinXP, Win2K) Press here http://siri.geekstogo.com/SmitfraudFix.php



Or Restart you Computer Safe Mode With Networking how to Restart?

1. Log out and reboot your machine.

2. When the machine starts the

reboot sequence, press the

F8 key repeatedly.

3.

Select Safe Mode or i Recommend Use Safe Mode with Networking from the resulting menu.

4. When the log in screen comes up, log in as Administrator. By default, Administrator has no password.

5. The machine will continue booting, but the Windows desktop will look different. Then Download and Scan Use Norman Malware Cleaner is a Norman program utility that may be used to detect and remove specific malicious software (malware).







Note that it should not be used as a substitute for running normal

proactive antivirus protection, but rather as a reactive tool to handle

systems that are already infected.







By downloading and running the program above it will clean an infected system completely:







kill running processes that are infected



remove infections from disk (including ActiveX components and browser helper objects)



restore correct registry values



remove references created by malware in hosts file



remove windows firewall rules for malicious programs



Press here http://www.norman.com/Virus/Virus_removal_tools/24789/



6. When you're finished doing what you need to do, log out and reboot back into normal mode

7. Try To remove this virus manually



ok log on in ''safe mode''

select ''start'' on taskbar then right click on ''internet explorer''

and then ''internet properties''

under browser history select ''settings''

and then click on ''view files''

top of the window click on ''local''tab

and then open ''temp'' folder



and delete every thing in this folder



and restart you Computer

Answer 3

Use the following free programs:

Norman Malware Cleaner - No install required, will also run from usb flash drive or CD, simply download, double click to open, Accept Agreement then Run:

http://download.norman.no/public/Norman_Malware_Cleaner.exe

Kills running processes that are infected

Removes infections from disk (including ActiveX components and browser helper objects)

Reveals and removes rootkits

Restores correct registry values

Removes references created by malware in hosts file which redirect to other sites and block downloads

Removes windows firewall rules for malicious programs



Alternative download site:

http://www.download.com/Norman-Malware-Cleaner/3000-2144_4-168467.html?tag=mncol



Spyware Doctor Starter Edition - Realtime monitoring:

http://www.download.com/Spyware-Doctor-Starter-Edition/3000-8022_4-10704508.html

This is an easy to use, preconfigured application that is ready to use as soon as you install it. It will protect against spyware, adware, spyware trojans,keyloggers and more.



A-Squared Free:

http://www.download.com/A-squared-Free/3000-2239_4-10262215.html

This is not a limited version but a full tool to clean your computer from Malware, Spyware, Trojans, Backdoors, Worms, Dialers and Keyloggers.

How to use:

Download, install and it will ask to check for updates, which should be allowed and will take a few minutes initially, it will then restart the program for updates to take effect. Click on Scan and ensure deep Scan is selected then click the Scan button.



Malwarebytes Anti-Malware:

http://www.malwarebytes.org/mbam.php

Select Full Scan.

Remove all infections that it finds after scan.

Answer 4

Your computer is infected with rogue software. Download and run rogue antispyware removal tool from http://www.spywaregeeks.com to remove the rogue software from the computer.

Answer 5

yeah next time use a product that actually protects your pc.

Answer 6

cant agree more with ilknur K