plz computer help maybe a virus!!?

Question

I have norton free thing now from my internet company thing!?
i could tell that my comp has a virus and norton doesn't do anything, nothing comes up with scan and now i juts scanned with free thing from avast but plz i need to do something like take it out without actually uninstalling norton, any ideas, plus i can't restore, i do it and then it restarts and then it says error, what shud i do!!!!

Answer 1

Norton sucks.



According to an article by the Washington Post,

Norton Antivirus had one of the worst average response times

for providing virus definition updates based on the worst virus outbreaks,

lagging behind every major competitor, including NOD32, Kaspersky,

Quick Heal, F-Secure, Sophos, Avira, Trend Micro, F-Prot, Panda, Protector Plus, AVG, avast!, ClamWin, and McAfee.





Install portable version of ClamWin anti-virus in a USB pen drive and scan your PC with it.



Use another clean PC to download Clamwin portable anti-virus and install it on a USB pen drive.

Download here

http://portableapps.com/apps/utilities/clamwin_portable



Document on how to configure ClamWin

http://support.real-time.com/open-source/clamwin/index.html



1) Start Clamwin anti-virus and update the latest anti-virus definition files.

2)Select the tools menu bar, set the preferences to remove virus.

3)Start the infected PC in safe mode by pressing F8 during start up.

4) Run the Clamwin Anti-virus that is installed on the USB pen drive to scan the

infected PC.

5)After removing the virus, install crap cleaner (ccleaner) to get rid of the

viruses left over setting in the windows registry.

http://www.softpedia.com/progDownload/CCleaner-Download-8851.html

Answer 2

I have set up a simple process of applications, which will be your security suite for your computer, which will help detect and remove, viruses, malware, and all types of spyware.

There are some of the top FREE software’s that you can download, when building a security suite.



1) Anti Virus Program:

Avast Anti-Virus Version 4.8 Home Edition

This software is one of the highest rated free anti-virus programs, it has everything the big names have to offer, and is well trusted and reliable, I have used it and love it!

Reminder: Never have more then one Anti-Virus Program installed, because they will both interfere with each other and slow down your PC! So remember, only have one Anti-Virus program on your computer! Avoid an anti-virus called AVG (free version). It is wildly popular but has poor virus detection rates.

Download here:

http://www.avast.com/



2) Anti Spware/Malware:

SUPERAntiSpyware Free Edition

This Anti-Spyware software is highly rated and a free program. It has a very loyal and popular user base, and it definitely gets rid of the “nasties” (hard to remove spyware).

Reminder: Having more then one Anti-Spyware software is okay, because they do not interfere with each-other, but I recommend no more then two anti-spy ware programs.

Download Here:

http://www.superantispyware.com/



3) Second (Backup) Anti Spyware/Malware:

Ad Aware Free Edition

This is well trusted software, which can detect things that SuperAntiSpyware may not, they both work well together, and this should also be used on a weekly basis.

Download Here:

http://www.download.com/Ad-Aware-2008/30...



4) Firewall

Windows Default Fire Wall (Reccomended)

I recommend you to use the Windows Default one, because it is actually pretty good, and is easy to use.

If you are not satisfied with it, or want something that you might think is better then download

Comodo Firewall Pro 3.0.21.329.

It is one of the few free firewalls that will work (and work well) on Vista as well as XP and 2000.

Download Here:

http://www.comodo.com/



5) Cleaning Software

CC cleaner

This is a trusted software, it is small and compact, and extremely easy to use, it cleans out all old cookies, files and can save you many megabytes of space! This goes along very well with the all the other programs.

Download Here:

http://www.ccleaner.com/



6) Malware and Spyware Blockers/Alerter:

And to help protect your computer from ever getting infected with malware in the first place, and also to help you for future use.

SpywareBlaster

Helps to immunize your computer again certain selected malware.

Download Here:

http://www.javacoolsoftware.com/spywareb...



7) Site Advisors warns you when visiting a potentially malicious web-site:

Download Here:

http://www.siteadvisor.com/



8) Best Available Internet Browser

Mozilla Firefox 3

This is easily the best internet browser, it is a lot safer, faster and more effiecent then internet explorer! I SUGGEST immediately install this, it has about 20% of the browser market, and it is the fastest growing browser! You can customize it, add add-ons and so on, also a lot of browser hijackers target Internet explorer, rather than Firefox, which is a huge benefit!

Download Here:

www.firefox.com



And always keep your Windows and all your installed software 100% updated and patched with all critical and security updates from the vendors THIS IS A MUST! In Internet Explorer just click Tools then Windows Updates.



All these softwares are highly rated, well trusted and are FREE! I have given the correct links, and if you have concerns, read the user comments and CNET comments on download.com!

You can also e-mail or private message me if there are any concerns or questions!

Answer 3

Try a online virus scan here are some address to try Safety.Live.com...Housecall.TrendMicro.com...get some protection Comodo.com is offering a complete security suite free and yes they can be trusted if you want to do it yourself I recommend Avira.com along with Safer-Networking.org(spybot search&destory) or SpywareBlaster from majorgeeks.com or Lavasoft.com...MalwareBytes.org is another good one to consider although the last two don't offer free protection some even recommend two anti-spyware scanners just to be on the safe side the other bit of advice i have to offer is external firewalls they hardwire to the machine with usb or firewire hook up now thats cutting edge tech.Remember paid is usually better than free however since Comodo.com kind offer that may not be the case anymore

Answer 4

CCleaner is a freeware system optimization and privacy tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. CCleaner also fixes your registry. But the best part is that it's fast (normally taking less than a second to run) and contains NO Spyware or Adware.



You can download cleaner for free here http://bit.ly/1kGZmoH

Answer 5

Download Malwarebyte's Anti Malware at http://www.malwarebytes.org/ Update. Quick Scan. Delete Infections. Full Scan. Delete Infections.

Note: Restart computer if prompted to.

Answer 6

Hey there,

Ccleaner is the application I use to clean up my system when my pc slows down because of viruses, trojans or malwares. Free Download here: http://bitly.com/UrAKEf

It's surely the leader program of its type

Answer 7

The system 32 file is required to boot the computer. If you have your system recovery disc you will have to reinstall the complete system which will re-format the hard drive and you will loose any files/documents you have stored on the drive. (Bad). The only other option to save your files is to have someone that knows what they are doing to hook you drive up to their computer as a "slave" drive and copy all your files/documents to either their hard drive or preferably an external drive. Do this before restoring/recovering your computer to its original state. Also recommend scanning all your files/documents before transferring them back to your restored computer....hope this helps....M

Answer 8

that norton free thing deal is ro retarted ....

cause after like 5 days they make u pay for it and if u don't you're not covered!!!

Answer 9

Try AVG free edition. It will find any virus, but it takes a while.

Answer 10

See if you can boot in safe mode and run spybot and superantispyware