I Have a Virus, Now What?

Question

I have a couple viruses on my computer. i have the email worm(dont worry, different computer) another downloads stuff on to my computer which is keeping me from opening avg free and spybot seek and destroy, it downloaded police pro. a couple others i dont remeber.

Answer 1

http://www.bleepingcomputer.com/virus-removal/remove-windows-police-pro



read and heed.

Answer 2

try scanning it with bitdefender's online scanner here:

http://www.bitdefender.com/scan8/ie.html

(you have to use internet explorer for it to work) after you go to the website click scan, install the small file if you have to and then scan your computer and it should find and remove the viruses.

Also, you can find the files it loaded on your computer and delete them, if you have to and if you can install trendmicro's hijack this and go to the misc tools section and click on delete on reboot and tell it what file to delete and it'll delete the file after you turn your computer off.

Sometimes it's a pain to download stuff with certain viruses so if these options don't work there's alot you can try, you can even try system restore but sometimes viruses hide in there or turn it off but it's worth a try if needed but if it does fix your problem you still have to scan it with your avg and online scanner. If it won't let you use bitdefender trendmicro has a free onine scanner that's pretty good that works with firefox. Once when nothing else worked I was able to download the trial version from bitdefender's website.

Right now that is all I can think of. Don't worry if you are able to get onto the internet these viruses aren't too big of a deal, just a pain for now.

Answer 3

Restart You computer Safe Mode with Networking:



1. Log out and reboot your machine.

2. When the machine starts the reboot sequence, press the F8 key repeatedly.

3. Select Safe Mode with Networking from the resulting menu.

4. Login. If the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.

5. The machine will continue booting, but the Windows desktop will look different.

Then in The Safe With Networking .Download and Scan By Using Malwarebytes’ Anti-Malware http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10997763

Download and Scan By Using Super Anti-Spyware Press here http://www.superantispyware.com/



Download and Scan By using Norman Malware Cleaner Press here http://majorgeeks.com/downloadget.php?id=5450&file=1&evp=6980e63d4e482f0670e991265b3250e7



Download ATF is a new, freeware, temporary file cleaner for Windows, IE, Firefox and Opera with a simple, easy-to-use interface.



The main screen allows the user to either clean all temporary files, or select files for cleaning. The program also knows if Firefox and or Opera is being used, and gives the option of cleaning the temporary files associated with those applications.



ATF Cleaner provides the user with a window showing the total bytes freed upon completion. The program is small (36kb), quick to run and no installation required. to Download ATF Cleaner press this link http://majorgeeks.com/ATF_Cleaner_d4949.html



6. When you're finished Remove Virus log out and reboot back into normal mode

Answer 4

Boot into safe mode and run AVG and Spybot from there.



To get safe mode: Start your computer and immediately start pressing F8. Once a menu comes up navigate to 'Safe Mode' using the arrow keys and hit 'Return'.



Safe mode only boots the essentials so its unlikely that it will boot up the virus too so you can proceed uninterrupted.

Answer 5

You could burn "Linux" operating system onto a bootable cd and transfer any important documents onto a flash memory drive.



After that, you can clear the partitions of your computer and make fresh install of vista.



I'm not sure a reply should be so vague but google any extra details or how-to's you need.

Answer 6

Open it in safe mode which you do by when the computer comes on you repeatedly hit f5 and open ur antivirus program if that doesnt work u will have to reinstall your operating system.

Answer 7

try to install and run malwarebytes. Just download the free version from http://www.malwarebytes.org/ it usually works pretty well. It is also recommended by cnet.

Answer 8

Take it to your local computer store and they will remove it.