Hi
Try to access safe mode.
• Turn off
• Restart
• Press F8 repeatedly and select “Safe Mode With Networking” (This will give you internet access in safe mode)
Please download and run the following...
Download Malwarebytes..AntiSpyware...UPDATE it then go to Settings/Protection and Prevention/ place a check in the box Scan for Rootkits.
Run a full scan
remove anything it finds by clicking the APPLY ACTIONS button.Restart your machine
http://www.bleepingcomputer.com/download...
When you reboot download and run HitMan Pro to double check.
HitManPro
http://www.bleepingcomputer.com/download/hitmanpro/
Download AdwCleaner... Searches for and deletes Adware, Toolbars, Potentially Unwanted Programs (PUP), and browser Hijackers from your computer
http://www.bleepingcomputer.com/download...
Download Junkware Removal Tool/Cleans junk off system
http://www.bleepingcomputer.com/download...
Download CCleaner....Registry Cleaner
http://filehippo.com/download_ccleaner
Please run this program. Remove all items found.
Contact me again if this does not resolve your issues.