QV06 Virus attack - Please help?

Question

QV06 virus has hijacked my system. I am using a full version Quickheal Total Security 2013 (updated virus signature); however, in spite of that, I do not know how, this malicious virus has crept into my system and is redirecting me to this strange page each time I try to open my homepage (Google). I mainly use chrome as my browser, which is also my default browser. But the virus has equally infected my Firefox, Internet Explorer and Opera. There is apparently no way I can find to get rid of this irritating virus, and furthermore I am worried that it is stealing data from my hard disk.

I have tried all the routine methods of removing the virus by resetting the Chrome preferences of the homepage, etc, etc, but to no use. I have also tried a boot-time scan of my system through Quickheal, which has also failed to solve the problem.

I am using an XP SP2 32 bit OS with 4 GB RAM and 500 GB Hard drive space with a Broadband internet connection.

What else is there that I may do to put things right? And what needs to be done to prevent it from re-entering into my system? I need immediate help, please.

Thanks a lot in advance for your help.

Answer 1

2

Answer 2

" I am using an XP SP2 32 bit OS"



And your not getting any windows updates either. ALL of XP as of this previous April was required to update to the SP3 or face not being able to update.

Just released from Microsoft a warning concerning IE 8 & 9 being exploited. YOu will not be able to get that update. Regardless of what browser you use, they all use IE Settings. All operating systems do, Windows, Mac's & Linux use iexplorer.exe to update



XP SP3 Update

http://www.microsoft.com/en-us/download/details.aspx?id=24



" I do not know how, this malicious virus has crept into my system "

QV06 is NOT malicious nor a virus. It's a simple browser hijacker/adware. And of course there's no listing in Add n Remove, Everything is contained in the browser and registry keys created when installed.

MOst of these are User installed as a lot of Free software come bundled with them and users rush through the install INSTEAD of doing a "Custom" install and can see & reject the extra's offered

NOTE: Don't feel bad about Quickheal, most antivirus software do not detect PUP"s. Some have the ability, but must be turned on.





Browser Hijacker/Adware Removal

http://vmsar.wordpress.com/2013/08/25/browser-hijackeradware-removal/

Answer 3

You can run antivirus and antispyware programs, but the sad fact is if you have found one virus on your computer, you probably have several. Cleaning the computer now requires you to follow these steps, because modern viruses and spyware entrench themselves in files that your computer needs in order to run: 1. Virus-check your data files (not application files-- you have installer CDs for those). 2. Back up the data files, getting them off your hard drive. 3. Get your original operating system CDs that came with your computer. 4. Boot your computer from the operating system CD. 5. Select the option that erases your hard drive and then reinstall your system software. 6. Turn on your software firewall that came with your operating system. 7. Reconnect to the internet, and download *all* Windows updates, no matter how long it takes. 8. Reinstall your application software, and update the applications as much as you can. 9. Reinstall your data files. 10. Create a limited user account on your system that does *not* have administrator access, and web surf only from this account. Yes, this is a pain in the butt. No, there is no other way. No, antivirus and antispyware programs cannot fix this problem on its own. So, what do you do in the future? 1. Never click on links you find in an e-mail. 2. Never open an e-mail attachment, ever. 3. Only download files from a reputable website that you know is on the up-and-up. 4. Never use bit-torrent and other file-sharing programs. 5. Never use an unsolicited drive-checking site. 6. Turn off all java and java scripting by default, and only enable java and java scripting for sites that you know you can trust. 7. Never read an unsolicited e-mail, and delete spam immediately. It is possible to be hacked by reading an e-mail alone. Please adhere to the 'dont's' I provided above, because you will have to repeat the cleaning steps that I listed first *every time you get infected.* Anti-spyware and anti-virus programs are good to have, but they are a second line of defense. The best way to protect your system is you, and changing your behavior. Good luck!

Answer 4

You have a browser hijack virus, very annoying and can be hard to get rid of.



Run malwarebytes and see what it finds. Also check out the removal guide below, this is pretty much guaranteed to get rid of it.

Answer 5

It seems your computer is infected and your browser is Hijacked.



1. Do one thing download Kaspersky Virus Removal Tool from here :http://www.kaspersky.com/virus-removal-t… it will be 6th in the list.



Boot your computer in "safe mode with networking", you can select this by tapping F8 key after pushing the power button to start your computer.



Once in safe mode, run the kaspersky virus removal tool to clean your computer.



2. Download Autoruns : http://www.filehippo.com/download_autoru…

Run as Administrator.

Go to logon tab>uncheck anything related to QV06, note down the Location, open the location folder and delete it. In Autoruns, double click the entry of QV06 to open its registry entry. Delete from the registry.

Go to Internet Explorer tab>uncheck all the objects which you don not want

Exit Autoruns .



3. Reset Google Chrome : Go to Folder Options, to do so Press Windows Key+R, type control folders and press enter. click on View tab. select Show hidden files and folders.

Now, go to C:\Users>your user name>app data>local>google>chrome>user data> here you will find a folder with name Default. Right click on it and Rename it as Default Old



Restart in normal Mode, Start Chrome. your problem will be solved. If it is still redirecting, than manually go to preferences and remove the homepage if any. Right Click on Google Chrome Icon, check in target if anything is written after Chrome.exe". If anything is there remove it.





Your problem will be completely solved.

Answer 6

First of all

1. Get SuperAntispyware from

http://www.filehorse.com/download-superantispyware/

most probably tell a friend to download it for u !

install it on your PC and update it and run a full system Scan



2. Get malwarebytes anti-malware from

http://www.filehorse.com/download-malwarebytes-anti-malware/

update it and run a quick systems scan



Good Luck!

Answer 7

wow. some very involved answers. mine is simple and will hopefully work for you. do an online scan at http://www.pandasecurity.com/activescan/index/



good luck!



p.s. go to download.com and get "avast" antivirus program instead. it's free and very good.