Question:
Fake antispyware virus now can't connect to internet to download remover?
?
2010-05-27 07:50:42 UTC
I found some information on how to remove it including going to internet options and unchecking the box that says "use a proxy server for your LAN". Apparently, the virus did this. Is there anything else I need to do to fix my computer? Tried checking IP address and it says 0.0.0.0...which is not good right? I am not a computer genius but im not bad at it either. Any ideas would be helpful :)
Five answers:
Dragon
2010-05-27 07:55:51 UTC
Here is what you need to do:



1.Restart your computer in safe mode with networking

-to start in safe mode click F8 repeatedly while your computer is booting.



2.Go to www.cnet.com

-click on the tab (under the cnet search bar) that says windows



3.Download all of three of the following

-Avast Anti VIrus (make sure you uninstall NORTON or WHATEVER YOU CURRENTLY HAVE)

-Super Anti Spyware

-Malwarebytes Anti Malware



4.Update everything...



5.Now run a complete scan while in SAFE MODE WITH NETWORKING



6.The trojans will be found after all the scans are complete so RELAX



7.Repeat steps 4,5, and 6 weekly to prevent future breakouts...



NOTE: DONT FORGET TO UPDATE EVERYTHING DAILY PLEASE!!!
Be4st
2010-05-27 08:13:48 UTC
That is not good. What you need to do is download what I have listed below from another PC, save on a USB or CD and run on your PC. Normally I just give links to the page but in your case I'm going to have to give you the update links as well(because you won't be able to update the software on your PC if you have no internet). Also print this page or copy it to Word or notepad and put it on your disc as you will need to know how to manually install the AVG updates. If you have another antivirus, remove it. Especially if its called Norton, McAfee or Avast as these are rubbish. AVG works fine and is free. Download these below:



use MalwareBytes for removing malware: http://www.malwarebytes.org/

MalwareBytes update link : http://mbam.malwarebytes.org/database/mbam-rules.exe



Spybot Search & Destroy for spyware: http://www.safer-networking.org/en/download/index.html

SpyBot updates: http://www.spybotupdates.biz/updates/files/spybotsd_includes.exe



And AVG free edition for virus's/trojans/woms: http://free.avg.com/gb-en/download.prd-afg

For updates for AVG, download all files you see on this page: http://free.avg.com/gb-en/download.prd-afg#tba4



To install t he AVG updates manually, install the application first. When this is done load AVG up from the desktop link or tray icon by the clock. Once it has loaded, Click "Tools" on the top and select "Update from directory". Then navigate to the folder the downloaded AVG updates are in and press ok. You should now be done.



I have used these three for years and I have only ever had one virus. Don't activate TeaTimer on Spybot if your PC is old or slow..



And to make sure your PC is free of temporary files and corrupt registry entries use Ccleaner: http://www.filehippo.com/download_ccleaner





Run a scan with each application. ONE AT A TIME. Do MalwareBytes first, then SpyBot and finally AVG. After all that has done, start Ccleaner and press "Analyse", then, when its finished, "Run Cleaner".



These four are amazing apps and will save you from a dying and slow PC



Hope this helps
?
2016-10-25 15:28:07 UTC
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Orla
2010-05-27 08:12:20 UTC
3 Methods to remove this Rogue! and use also the Task Manager to kill the program:Ctrl+Alt+Delete, Click on program, End Task. If it doesn't appear on Application tab, select Process tab, and carefully select it to End task>Click OK. (Guideline) http://www.bleepingcomputer.com/virus-removal/



1) Go to IE or your Web Browser>Tools>Internet Options>Security tab>Click on Restricted Sites icon>Click on Sites>Under 'Add This Website to the Zone', Type >Add>Close>OK.Url that is trust onto your IE>Add>Close>OK.



2) IE>Tools>Manage Add On>Click on Toolbars Extensions>Disable any unknown add on. (Make sure that all add on is chosen at the bottom left of the page).



3) Anti spyware Malwarebytes Anti-malware, download on a clean PC with Firefox/Google Chrome to a memory stick/CD.

http://download.bleepingcomputer.com/grinler/rkill.comer) http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe

http://www.mediafire.com/?j5z0z2dmyo0

registry entry fixer for problem with update and installers.

Follow blindly the guidelines of http://www.bleepingcomputer/virus removal.

You must boot on Safe Mode (press F8 for XP/F2/F12 for other OS) several times>Bios screen>Safe mode with Networking(or not if you can't use the Internet)>wait>OK>Turn off System Restore>Right click on My Computer icon>Properties>System Restore>Check 'Turn off System Restore on all drives>OK>Wait>Run Rkill as the guidelines say.



Install MBAM to my Desktop under a false name w1w1w1 so it won't get affected by the spyware>Update>Run Full scan>Delete (infected files are put in Vault/quarantine), you can show them to online forum such as http://www.bleepingcomputer.com%3Eregister/ and register, for free>Forum Support. They'll tell you if you can delete them safely.



4) If it works, great otherwise download Hijack This>Run scan on suspected files>Show them to bleepingcomputer.com

http://www.filehippo.com/download_hijackthis/download/977401f430f892662f302243ff61e113/

you can show them to this forum: http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/hijackthis-log-help-inactive/83200-hijack-log.html



5) Last resort: search for C:\Windows\System32\Drivers\etc\HOSTS, open Notepad (Start>Programs>Accessories>Notepad>Remove Entry. Good luck!
Mike
2010-05-28 07:32:12 UTC
Please follow these removal instructions:

http://deletemalware.blogspot.com/2010/04/how-to-remove-antispyware-soft.html

http://www.bleepingcomputer.com/virus-removal/remove-antispyware-soft

Good luck!


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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