How do I get the trojan virus off my pc? What can I use?

Question

How do I get the trojan virus off my pc? What can I use?

Answer 1

in safe mode F8 run malwarebytes anti-malware and SUPERAntispyware,and what they find you

delete it manually. then run ccleaner to clean your pc, and mvregclean, to clean registry.

what mvregclean find you remove because the key is there but not the file ,folder or program.

even you reformat and it finds anything remove dont be afraid.

dont forget when you install this software to update them, and do an update every day

then restore untill before you get infected.

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Answer 2

These are the steps I take for customers.



*Download, install programs and the get the updates. DO NOT RUN A SCAN YET:





Malwarebytes

http://www.malwarebytes.org/



Ccleaner (will clean up crap after going online)

http://www.ccleaner.com/download

(Don't install Yahoo tool bar)



*Then after you have done the install and updates, DISCONNECT from the internet. Pull the plug.





*Next, boot up in safe mode (Tap the F8 key every few seconds as the system boots up until the screen with Safe Mode option appears). Choose the first Safe Mode, not with network.



*Now run the above spyware program. Choose Full scans as oppossed to quick scans for the first time.

Then run CCleaner, I dont analyze, I just choose the Run option.



Also run CCLEANER AFTER YOU ARE ONLINE all the time (in regular mode). Have every user do this.



Also, run malwarebytes every week.

Answer 3

Microsoft's MSRT- Malicious Software Removal Tool



For the current list of malware from Microsoft that the most recent MSRT can detect & cure go here:

http://www.microsoft.com/security/malwareremove/families.mspx



If you have downloaded the most recent MSRT from Microsoft (from the monthly 'Cycle Update'):

Right click the desktop > New> Shortcut; then type in " MSRT " (sans quote), a shortcut will be made directly to run the tool.

This will identify known malware, and corrective action taken.



Has full UI; quick scan takes 5 minutes; full scan is much longer.

Gives results of scans, checks e-mail, etc.

Very handy set-up.



For download of the MSRT, go here:

http://go.microsoft.com/fwlink/?LinkId=40587



On line scan also available.

Answer 4

To Remove Trojan Virus Follow me Step By Step First Turn off System Restore Steps to turn off System Restore



1. Click Start, right-click My Computer, and then click Properties.

2. In the System Properties dialog box, click the System Restore tab.

3. Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.

4. Click OK.

5. When you receive the following message, click Yes to confirm that you want to turn off System Restore.



Then After Restart you Computer Safe Mode With Networking how to Restart?

1. Log out and reboot your machine.

2. When the machine starts the reboot sequence, press the F8 key repeatedly.

3. Select Safe Mode with Networking from the resulting menu.

4. When the log in screen comes up, log in as Administrator. By default, Administrator has no password.

5. The machine will continue booting, but the Windows desktop will look different. In The Safe Mode With Networking Then Download and Scan Use Malwarebytes’ Anti-Malware http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10984636







6. Download Super Anti-Spyware Press here http://www.superantispyware.com/



7.Download and Scan use Norman Malware Cleaner Press here http://www.norman.com/Virus/Virus_removal_tools/24789/







8. After Remove Virus in you Computer Turn On system Restore Steps to turn on System Restore



1. Click Start, right-click My Computer, and then click Properties.

2. In the System Properties dialog box, click the System Restore tab.

3. Click to clear the Turn off System Restore check box on all drives check box.

4. Click OK.



After a few moments, the System Properties dialog box closes Then Restart you Computer.



9.The Final Try To Running System Restore

If your computer seems to be unstable, you've done a thorough anti-virus and anti-spyware scan, and you've been unable to remove any suspected software packages through Control Panel, give System Restore a try. To roll back your computer settings to a previously saved restore point:



# Click the Start button, then select Programs / Accessories / System Tools

# Click System Restore.

# Choose "Restore my computer to an earlier time" then click Next.

# Select a day on the calendar, a restore point description, then click Next. Press here http://askbobrankin.com/system_restore.html

Answer 5

Download AVG 08 Anti Virus...It's Free!!!

Answer 6

Run the anti spywares I suggest.



Here`s a few to get you started...

These AV`s are all free and good. I prefer AVG, been using it for 3 years with no problem.

http://www.free-av.com/

http://free.avg.com/

http://www.avast.com/eng/download-avast-...



You also could use some good anti spyware;

http://www.superantispyware.com/

http://www.download.com/Malwarebytes-Ant...



You should also download 1 of these programs to warn you of risky websites.

http://www.mywot.com/

http://www.download.com/McAfee-SiteAdvis



For a good cleaner use this.

http://www.ccleaner.com

Answer 7

Please download and install Malwarebytes Anti-Malware, update it and run a full scan. Remove everything it finds.



http://www.malwarebytes.org/



After disinfection, download and install Avira AntiVir if you do not have an anti-virus installed.



http://www.free-av.com/



If you are still having problems with your computer, I recommend that you go to bleepingcomputer.com in order to remove all traces of malware in your computer.



http://www.bleepingcomputer.com/