A recent Windows Update won't install on my computer?

Question

Security Update for Microsoft Office 2007 suites (KB2760416)
Security Update for Microsoft Office Word 2007 (KB2760421)

These two updates will not install.

The message stated: 2 updates failed.
Error(s) found Code 646. I have tried using the Automatic Microsoft Fix It program. This did not fix the problem.

My operating system is Windows Vista Home Premium with Service Pack 2

Please please help. Thank you.

Answer 1

I found this Windows Registry repair for the error 646 code. You may or may not wish to try this fix yourself.



1.Click Start, and then in the Start Search box, type regedit.



2.In the Programs list, right-click Regedit.exe, and then click Run as administrator. If you are prompted for an administrator password or for confirmation, type the password, or click Continue.



3.Locate and then click the following registry subkey:

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders



4.In the details pane of Registry Editor, locate AppData. The value of this key should be %USERPROFILE%\AppData\Roaming.



5.If the value is not set to %USERPROFILE%\AppData\Roaming, right-click AppData in the details pane, and then click Modify.



6.Enter %USERPROFILE%\AppData\Roaming into the Value data box, and then click OK.



7.Close Registry Editor.



8.Try to install the update again. If the problem persists, repeat these steps but use the following registry subkeys instead of the subkey that is specified in step 3:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders



Here's the link. http://support.microsoft.com/kb/2258121

Answer 2

Turn off auto updates.

you can run this to do it for you > http://go.microsoft.com/?linkid=9709472

or do it yourself manually

restart the computer.



go to the folder,



C > Windows > SoftwareDistribution > Download



You need to delete everything in the Download folder.

But DO NOT delete the folder it'self,

then navigate to,



C > Windows > SoftwareDistribution > DataStore.



delete everything in the DataStore folder BUT DO NOT DELETE THE LOGS FOLDER.



open the Logs folder and delete everything in there.



Now close all open windows,



Run this Fix > http://go.microsoft.com/?linkid=9665683

Note this Fix it Solution has two modes Default and Aggressive.

You should run the Fix it solution in Default mode .



Now restart the computer.



turn windows updates back on.

you can run this to do it for you > http://go.microsoft.com/?linkid=9709473

or do it yourself manually



manually check for updates.



still failing ?

repeat the above but this time run the fix in Aggressive mode.



still failing ?

run an anti malware and anti virus scan,

http://www.malwarebytes.org/

http://www.eset.com/us/online-scanner-popup/

if infections are found,

remove them

then repeat the above.



still failing ?

run the system file checker.

then repeat the above

( How To > http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html )



still failing ?

stop sodding about with it and

re-install the operating system.







.

Answer 3

it fairly is a typical storage concern. attempt to take each and every USB or storage gadget out of your laptop. If this does not restoration it, you will right ought to format the laptop and reinstall abode windows.