Question:
Thinkpoint has taken over my computer! What do I do!?
tonya
2010-11-12 14:50:12 UTC
Okay.. so thinkpoint has offically taken over my computer. On every site it tells me to press CTRL ALT DELETE. Well, I did, and then I'm supposed to press task manager? Well, that doesn't even pop up! Just log off switch user change password.. nothing that says task manager. I can't find any other website telling me how to fix it other than pressing task manager. What do I do? I've pretty much tried everythign I can think of.. Please help.
Seven answers:
Giedrius M
2010-11-13 07:10:25 UTC
Do this:

Reboot into safe mode (without networking). IF thinkpoint starts, stop it with ctrl+shift+esc (task manager should work). If you see blank screen, use task manager to start new task (c:\Windows\explorer.exe )

Then search your hard disk for thinkpoint.exe or hotfix.exe. Open the folder with these files and delete the executables. There might be a file in the same folder taskmgr.dll ( somewhere in c:\users... or c:\Documents and settings... ). Delete it too.

Reboot into safe mode with networking. Download and scan your PC with hitman pro and spyware doctor.

Full instructions here : http ://www.2-viruses.com/remove-thinkpoint
Ramond
2010-11-12 14:52:24 UTC
"Note: Rogue program will prevent you from executing any application. Some Windows functions will also be rendered unusable including task manager and log-off. It will also prohibit restarting or turning off the computer. To work around with this, you must force-shutdown the computer by unplugging the power supply. Then proceed with these procedures.



1. Download Malwarebytes’ Anti-Malware (mbam-setup.exe) and save it on your Desktop.

2. After downloading, double-click on the file to install the application.

3. Follow the prompts and install as “default” only

4. Before the installation completes, check on the following prompts:

- Update Malwarebytes’ Anti-Malware

- Launch Malwarebytes’ Anti-Malware

5. Click “Finish.” Program will run automatically and you will be prompt to update the program before doing a scan. Please update.

6. Scan your computer thoroughly.

7. When scanning is finished click on the “Show Results”

8. Make sure that all detected threats are marked, click on Remove Selected.

9. Restart your computer.



Kaspersky Bootable USB Flash Drive

A tool from Kaspersky will allow you to create a bootable virus scanner that can be run from any computer. This can be boot and run from media drives such as CD, DVD or USB Flash Drive. Download and follow the procedures here."
slugbug
2010-11-12 14:51:55 UTC
Download and install-



MALWAREBYTES ANTI MALWARE-

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html



SUPERANTISPYWARE-

http://download.cnet.com/SuperAntiSpyware-Free-Edition/3000-8022_4-10523889.html



If the virus is blocking you from downloading these programs restart your computer in Safe Mode WITH Networking. To do this restart your computer and immediately start tapping the F8 key. This function is somewhat system specific so yours maybe F2, F10, or F12, something like that. If Windows starts to load you have missed your cue and need to restart. Now choose to start in safe mode with networking. Now you need to download and install Malwarebytes Anti Malware. Run a system scan.



Next download and install SuperAntiSpyware and scan your system. I should mention that if the virus is blocking installation of Malwarebytes or SuperAntiSpyware you need to change the .exe file name to something else. (just right click the .exe file you just downloaded and select rename. Also make sure NOT to include .exe when renaming.
tbshmkr
2010-11-12 15:49:57 UTC
Remove ThinkPoint (Uninstall Guide)

=

- http://www.bleepingcomputer.com/virus-removal/remove-thinkpoint
Mike S
2010-11-12 14:53:57 UTC
How to remove Thinkpoint...the uninstallers guide....



http://www.bleepingcomputer.com/virus-removal/remove-thinkpoint
ek
2016-10-15 17:16:12 UTC
once you have the think of component demonstrate on your demonstrate screen the time you startup your computing gadget. >Open the job supervisor utilising Ctrl+Alt+Delete or Ctrl+Shift+Esc. >Kill the approach spoke of as hotfix.exe from the job supervisor strategies checklist >stress Explorer.exe utilising the job supervisor(click to document>New job>sort in explorer.exe and click ok). this might open your laptop demonstrate. >Open the utility data folder(homestead windows key+R to open Run window and sort in %appdata% and click ok) and delete the document spoke of as hotfix.exe >Open registry editor(homestead windows key+R to open Run window and sort in regedit and click ok) and seek for hotfix.exe and delete the document spoke of as Shell interior the area HKCUSoftwareMicrosoftWindows NTCurrentVersionWinlogon “Shell” = “%LocAppDatap.c.hotfix.exe” ......................................... additionally following are the stairs to win over ThinkPoint Antivirus interior the conventional mode with its very own pretend interface. a million. click Settings on the ThinkPoint menu tab. 2. examine enable unprotected startup. 3. click save settings. consequence: After doing this you are able to close the rogue’s window and explorer will run. (It takes it gradual to end the pretend scanning phantasm before it enables us to close -there's a test in progression that runs for ~ 5 Min (think of component)the only time we can be waiting to close the think of component demonstrate is merely after that test is finished) 4. Open a command instantaneous. to do this on homestead windows XP, click on initiate>Run and sort "cmd.exe" (without the charges). to do this on homestead windows Vista and homestead windows 7, click on the homestead windows icon and sort "cmd.exe" (without the charges). 5. Kill 'hotfix.exe' via typing following command: taskkill /IM hotfix.exe 6. Open registry. Navigate to right here Registry Key: HKEY_CURRENT_USERSoftwareMicrosoftWin... NTCurrentVersionWinlogonShell and alter the shell value to “explorer.exe” 7. launch Microsoft protection necessities and run a rapid test.
2010-11-12 19:20:01 UTC
Try this guide yourself: http://blog.teesupport.com/how-to-guide-remove-thinkpoint-thinkpoint-removal-instructions/, or get live help


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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