Try Offline NT Password & Registry Editor (DL here: http://pogostick.net/~pnh/ntpasswd/ )
Just download the .iso-file, read the instructions, boot it, remove the user's password (you can remove all user's password, and it takes about 30 seconds from start to finish, no matter whether it's an administrator or not, or whether the password's one letter or twenty letters!
Oh, and it works on Windows NT, XP, Vista, 7 and 8, both 32-bit and 64-bit!
(The only possibly confusing thing is, that in the very end, it asks whether you want to "write back changes" and the default is No. You have to put "Yes", because it means whether it actually puts the changes in the register.)