Question:
every time i am online and i get a pop-up, i click it off an error report comes up, kicks me off line. help!?
karliew
2008-03-07 10:12:48 UTC
certain areas i go to have pop-ups and when i click them off an error report comes up and then takes me completely off line. I have pop up blockers and they are set on low, but this just started happening. Other times depending on the site, i click the popup off and it doesn't kick me off. can someone please help me? thanks so very much
Six answers:
2008-03-07 11:10:24 UTC
1. Download and run firefox to protect your from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ) .Then update your windows through firefox

http://securitynewsfromthenet.blogspot.com/2007/05/spyware-fighter-essentials.html



2. Run the vundo and combo fix

http://securitynewsfromthenet.blogspot.com/2007/05/vundofix-and-combo-fix.html



3. Run the anti spyware remove programs spybot

http://securitynewsfromthenet.blogspot.com/2007/03/spybot-search-and-destroy-spyware-and.html



and superantispyware

http://securitynewsfromthenet.blogspot.com/2007/04/superantispyware-home-edition-free.html

to get rid of the nasties



finally do a thorough scan with the FREE Dr.Web CureIt! Utility

http://www.freedrweb.com/cureit/



run Secunia PSI is the FREE security tool that is designed with the sole purpose of helping you secure your computer from software vulnerabilities

https://psi.secunia.com/
2016-04-06 01:53:55 UTC
IS Internet Explorer 'freezing', that is stopping working altogether and requiring a CTRL+ALT+DEL to close it down? Or is it giving you a message 'Internet Explorer needs to close ...'? The latter usually produces the automatic pop-up message regarding sending the error report; this can be useful in 2 ways. Firstly you can click on the link shown to enable you to examine the error report being sent (though really you need to be a programmer/engineer to make any sense of it). Secondly, you also may get a link after the report has completed and been sent, that takes you to the Microsoft Crash Analysis site. Here you often are advised of the cause of the 'crash' or offered other useful information. Occasionally, the 'crash' can be caused by your virus scanning programme running in the background. It senses something about your usage of Internet Explorer, or about the web page you are visiting, and causes the 'crash' by interrupting the scripts running. More often the 'crash' is caused by another programme running in the background - an IM programme. I found this the case with Yahoo Messenger on many occasions. You get directed to the Yahoo site and advised to download the latest version of Messenger. Unfortunately (for UK) this is often the US version, which screws up your plug-ins such as Weather, etc. Other possible causes are too numerous to mention here, and include a 'full' Temporary Internet Files cache, dodgy or out-of-date Cookies, tracking Cookies, spyware, and background programmes that need updating (Java, etc)., the list goes on. You cannot uninstall IE, only install another browser as your default browser. However that may not help the problem, as other browsers still depend on the same files within Windows that IE uses. So, what's the answer? - Try making notes at each instance of a 'crash' - what you were doing at the time, which website you were on, what you had open on other tabs, what other programmes you had running at the same time, etc. After a dozen or more crashes, check your notes and look for a common denominator that 'may' give you an idea as to what could be the cause. Note: Sometimes you will see Internet Explorer exhibiting weird behaviour - bits of the page missing that miraculously reappear when you mouse over, headers appearing twice on the same page, bits of a previously viewed page superimposed on the current one, etc. This can sometimes be caused in times of excessive bandwidth usage to the site you are viewing. The easiest way to deal with it is merely to either close Internet Explorer and reopen it after a minute or two, or to restart your computer. Usually this weird behaviour occurs when visiting the same, very popular, site.
r_moulton76
2008-03-07 10:19:03 UTC
Sounds like you've been infected with a browser hijacker. Have you run your antivirus? Spybot and/or Adaware?



In Tools > Internet Options, click the 'Advanced Tab' and scroll down to the security section. Check the box next to 'Empty Temporary Internet Files folder when browser is closed', then 'Apply' and 'OK' to prevent contaminated temp (cached) files from being stored on your computer in the future.
2008-03-07 10:17:23 UTC
Download and update Superantispyware. Disable System Restore and restart in safe mode. Then scan and delete any spyware found. Re-enable System Restore when finished,
Closed
2008-03-07 10:16:34 UTC
Try clearing all of your cache files -- temp, history & cookies -- rebooting the computer and trying it again. That may stop it from happening.
2008-03-07 10:16:56 UTC
dont click them dat wut i think


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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