Question:
my computer has viruses and i tried to download avg but got a window saying corrupt files,what should i do?
curious
2007-05-26 13:05:27 UTC
there is an mbs bill and several other things that spy bot finds but does not seem to remove.i intended to get,avg,avg anti rookit,and ad aware then run them all(including spy bot) in safe mode as i was told this was a good way to clear it but its no good if i cant get avg,any advice would be great.
Fifteen answers:
anonymous
2007-05-28 17:29:16 UTC
WOW, I got tired from reading the answer from why not. Need to give him a new nickname of "Talks alot and full of hot air" His way is too long and will take up alot of your time and will not work. Why do all that when you can use one program to do it all. He says try this and see what happens. What?? wow. I garanDAMNtee my answers and will even help you personally if need be. Don't listen to rankings either they are just biased. Your problem will not be a problem at all.

Here's what you need to do.

1st, don't waste your time with AVG, spybot, ad aware, CA, spyhunter, superantispyware, avast, panda, kaspersky, windows defender or anything of the sort. Stay away from anything that is FREE when it comes to spyware and antivirus. There is a reason why they free. They are NOT good.

2nd, You need some of the best software out there. Norton Systemworks is very good. That's the only good software from Norton. I wouldn't recommend Norton Internet security, its not that great. Now the best software you should get is Spysweeper with Anti-virus, this software is too good and gets better everyday. This is elite software. It blocks over 174,500 threats. No other software can compete with that or come close for that matter. It catches everything. I've used them all and it is 2nd to none.

3rd, after you install and update the software, since its in your system you will have to turn off system restore and then go into safe mode and run the scan and eliminate the virus. then after removal, reboot and turn system restore back on.

4th, (Optional) I recommend a Firewall from Zone Alarm, their free version is so good. Or you can buy their Pro version, but the free version will do more than the job.

5th, any probs during or after you do all this, send me an e-mail.
ComputersNstuff
2007-05-26 18:39:51 UTC
Install Avast home http://www.avast.com/eng/avast_4_home.html



Please consider this:







There may be several signs that a computer has a virus infection . It is often difficult to distinguish whether there is an hardware error or a software problem since viruses are written to avoid detection, and to damage your computer.





Some of the common problems caused by computer viruses are:

1. Sudden system crashes and computer reboots automatically.

2. Application software crashes and random messages are displayed on the monitor.



3. Computer becomes very slow



4. Hard disk data gets corrupted and hard disk will not boot



How to fix it:



If there is a problem which could be caused either by a hardware malfunction or a virus , it is advisable to first run an antivirus program. It is cheaper and easier to solve a problem using free antivirus software.



Get a free antivirus program. Some of the free antivirus programs available are:



1. Norton Anti Virus Special Edition 2005 from Symantec in Google Pack. Get essential software with Google Pack. Free updates for a period of six months



2. AVG Anti-virus free edition - change the default email scanning option as it slows the system down



3. Avast - can be installed for 60 days, before you register it for free



Download the anti virus software to your computer hard disk and install the software. Get the latest updates from the companies website.



Run the antivirus software, preferably in safe mode. If any virus is detected, the antivirus software will first try to clean the infected file. If this is not possible, the software will quarantine the file.



To prevent computer virus problems in future



1. Install a firewall to protect your computer when you connect to the internet



2. Do not allow anyone to install software or copy any files to your computer without scanning the software /data with the latest updated anti virus software



3. Never open files with suspicious attachments, especially if they are from strangers. Always request files to be sent as a text attachment.



4. Avoid joining paid to read , adult , file sharing and other illegal websites, the computers of visitors to these websites usually get infected with viruses and spy ware.



Use System Restore, when antivirus and Spyware remover software does not work
?
2016-05-18 08:18:31 UTC
Greetings. My name's Sanjay Patel, and I currently hold an honorary Master's degree in the field of Computer Science. I am aware of, and have personal knowledge related to your question. There are computer maintenance businesses which are probably in your area, however they come at the cost of hiring a professional to enter your home. There may also be some local destinations where you can drop off your computer and wait to have a technician look at it. These options can often be costly, and pretty inconvenient. The answer to this question can probably be found doing a little extra research on Google. A well-running computer can be a hard thing to maintain. From my experience, there is but only One software which is reputable- and consistently reliable for healing sick, slow computers. Reimage™ is a world-renown, easy to use software designed by Forensic scientists and made for the average person. This thing will fix literally just about ANY problem you could possibly be having with your PC. Reimage was recommended to me by a Professor during my 2nd year of Graduate school.
anonymous
2007-05-26 13:32:33 UTC
AVG free is a horrible anti-virus (their anti-spy-ware IS good). I would suggest Active Virus Shield.



I like Active Virus Shield. A lot. Active Virus Shield is made by Kaspersky which is one of top-rated anti-virus vendors in the world.



In recent tests, the most popular free anti-virus, AVG, was only able to detect about 82% of a very large sample of viruses. On the other hand, Active Virus Shield was able to detect better than 99% in the same test.

Full test chart is here:

http://www.virus.gr/english/fullxml/default.asp?id=82&mnu=82



Active Virus Shield has excellent virus detection rates and is extremely light on using your computer resources. (6mb ram)



Active Virus Shield detects and removes spyware, also.



And it updates up to 15 times a DAY with new virus definitions, 7 days a week!



Good stuff, free for everyone from:

http://www.activevirusshield.com/antivirus/freeav/index.adp?
?
2007-05-26 13:32:17 UTC
Its a bit late in the day now, but you should have had Norton Internet Security installed on your computer form the start and this problem would not have occurred, this is a very good and effective bit of software not to be under estimated, if you can I would suggest either buying the software from a trusted store or visiting their website to download it to remedy the problem which you are having, their web address is,

http://symantec.com and lets hope they can help you here.

AVG is a free anti virus software which sometimes detects virus's but is unable to remove them, but then what would you expect from something that is free. good luck with this and lets hope that you resolve the problem.
grahamohanlon
2007-05-26 13:33:19 UTC
Hi, it sounds like the malware is corrupting the file, either that or you have a bad download link. Either way I've uploaded the AVG 7.5 freeware set up file to the following address:

http://www.orbitfiles.com/download/id1533129340



Once you've downloaded and installed it download any updates and then run the scanner.

cheers

Gray
D G
2007-05-27 02:32:54 UTC
Go to www.superantispyware.com and download the Free version. A tip for the future Never fill in an online survey form even to Reputable Manufacturers as you are giving them vital information about yourself
well.theres.a.few
2007-05-26 13:27:32 UTC
Try downloading Spybot, its free, run a scan and follow intructions, then rebbot your PC and try downloading AVG again.

You can also get ccleaner, its free and easy to use.

You should also get a firewall, try ZoneAlarm, also free.

I know it alot of anti-virus and anti-spy ware, but it better safe then sorry, they are all free and the best in the market (as far as free goes) :)
MINDDOCTOR
2007-05-26 13:09:09 UTC
Here is a link for from AOL, Active Virus Shield powered by kaspersky of Russia. Rated # 1 in the world for virus detection. AOL, will only ask you for your email so they can send you a free key. After one year req., a new key. You will get auto updates every hour on the hour, plus background scanner.



http://www.activevirusshield.com/antivirus/freeav/index.adp



Minddoctor, France
anonymous
2007-05-27 09:53:18 UTC
Don't waste your time on AVG try ActiveVirusShield by AOL but Its Kaspersky powered so you can trust it! Free to Anyone NO AOL NEEDED!!!

http://www.activevirusshield.com/
mch
2007-05-26 13:09:00 UTC
I'm no computer whiz but I suggest getting Norton Anti Virus and Spyware Remover. You can find it really cheap on eBay. It gets rid of everything.
author
2007-05-26 13:14:21 UTC
right click on the c drive then properties/ then hit tool tab then select scandisk checkmark fix errors, and a thorough check. this almost always corrects corrupt files
anonymous
2007-05-26 13:11:15 UTC
Try NOAdware. It is the best for removing spyware and Trojans.You can get it at http://www.ricksgreatproducts.com
marie
2007-05-26 13:08:49 UTC
get some one to reload your computer completly
anonymous
2007-05-26 22:39:37 UTC
Well only cuz your avatar looks kinda cute, you see love there's a proper way to disinfect your pc.

Follow these steps and it will remove almost all viruses and malware/spyware from your computer. It will also make your computer run faster.All are free to download from file hippo.com and download.com

.

•I know this procedure looks long, but much of this is explanatory text to help less experienced people.

•Please do not cheat by skipping any steps. You are only hurting yourself if you do. And you will waste more time. The goal is to get your PC fixed. Completing the steps in this generic guide may or may not resolve all of your malware problems, but in all cases it gets your PC into a known state to help make it easier for me to fix your problems. After completing all steps, if you still need help, please send a new question. You may have a problem trying to run steps in safe mode on user accounts that have limited priviledges. This will only be on Windows 2K, XP, & 2003 systems. Limited user accounts will not show when you boot into safe mode. You have two options, run the steps in normal boot mode which may not work to remove malware, or you can temporarily change the user account to an admin account and then complete the steps.

•0: Preliminary House Cleaning & Setup



Unistall Malware thru your computers Add?Remove program.

You MUST be sure that MSconfig is not being used to control Startups. Note: That some Window's OSs (like Win 2K) do not have MSconfig!

•MSConfig Startup Mode

Please go to Start > Run > type msconfig and click OK!

Select the General tab and select Normal Startup.

Thenclick Apply and OK and reboot PC before continuing.

Remain in this Normal Startup mode while your PC is being cleaned of malware.

1: Secondary House Cleaning



This second step of house cleaning may save a load of time later .

•Empty any quarantine folders for antivirus and antispyware applications. Make sure you do this. Logs could be huge otherwise. If you are a Symantec/Norton user make sure you empty their Norton Nprotect folder guarding the Recycle Bin. Empty your Recycle Bin

•Download and install CCCleaner

•MAKE SURE you download and avoid getting the Yahoo Toolbar version. I do not want you to install any unnecessary baggage.

•Also it is recommeded to login to all other User Accounts on the PC including the Administrator account which will only show when you boot in safe mode. Run CCleaner on each account. This can greatly reduce scan time and log sizes from the later scanning you will do below.

2: Enable viewing of hidden files, system files and file extensions



Some programs hide themselves by making their files invisible in normal Windows settings. Not doing this would allow file extensions commonly used by trojans and spyware to be hidden, for example a file ending in .exe or dll making manually finding it, if needed, difficult to impossible.





3: Do not use Multiple Antivirus Applications or Software Firewalls

•Antivirus: If you have multiple antivirus applications installed on your PC, please choose the one you prefer and uninstall all others. Do this now before continuing because you will only be asked to do it later if not done now. This does not mean online scanners. It is only referring to full antivirus applications like McAfee, Symantec, AVG, Avast, AntiVir, Kaspersky, etc.

•Firewall: Only use one software firewall. Running multiple software firewalls is unnecessary and using more than one software firewall on the same connection could cause issues with connectivity to the Internet or other unexpected behavior including excessive use of system resources which will slow down overall PC performance.

4: Downloading Tools



Download the following tools and save in your favorite download folder or create one, for example C:\Spyware Tools or C:\Downloads. ( It is not a good idea to download them to any folder within C:\Documents and Settings.) And then install, update, and configure as indicated below. Do not run the scans until later when indicated. Also DO NOT confuse the word download with the actual installation of the program. You should install all programs to their recommended (by the install program). default installation folders. First you download the files and then you install (if the program requires installation) the program. It is also a bad idea to download and save anything you need into any kind of Temp folder. Malware hides in Temp folders and standard cleaning practices will delete everything from Temp folders.



Download GetRunKey.Zip and ShowNew.Zip from the below links and extract all files from both ZIP files into a folder of their own. You can extract both ZIP files into the same folder. Like C:\MGTools While these tools will run from your Desktop, i strongly recommend that you DO NOT extract them to your Desktop. Please install them where recommended. Do not run the scans yet!!!





SpyBot - Search & Destroy

•PLEASE leave all settings at default!!!! Install, do the search for updates now and get any updates, then fix the below problem with Spybot default products. If you get an error message about "bad checksum" when trying to update, just choose a different server location. Also look for the Immunize feature in Spybot and use it. Do not use the Teatimer function. It can be a resource hog and also makes removal of certain problems more difficult. Make sure you leave the SDhelper ( IE bad download blocker) checked to install (this is the default).

•Fixing SpyBot's Ignore Products Bug: Please run SpyBot and get into the Advanced mode by selecting Mode and then Advanced mode. Then select Settings and the in the left column select Ignore Products. In the right window pane make sure the All products tab is selected. Then in that window, right click your mouse and choose "Deselect all". Now exit Spybot. We will run a scan later.

Now if running Windows XP, 2K or NT do the below. If you have Windows 95, 98, or ME skip to Downloads for Older Windows OS below. CounterSpy and AVG Antispyware will no longer run on the older Windows's OS.



CounterSpy



•If you had previously used a CounterSpy trial, you may not be able to run it again. If this is the case, then run the below AVG Antispyware Removal procedure and attach the log later.

AVG Anti-Spyware

•Only run the AVG Anti-Spyware procedure if you could not run CounterSpy. You do not need to run both of these.

Note: If you are using an older Windows OS you may not be able to run some of the above tools! So if you are running Windows 95, 98, or ME run SUPERAntiSpyware and save a log from it so you can attach it. This step is not required if you are running Windows XP, 2K or NT) HOWEVER, no matter what OS you are running, if you could not run CounterSpy or AVG Antispyware then run SuperAntiSpyware.





5: Cleaning Malware





Important Note Before continuing with the below scans:



The best method to remove malware is to do it after booting in Safe Mode with no connection to the internet possible and no browsers running. Booting in safe mode is important because best results are achieved since safe mode disables most drivers and running programs. If you cannot boot in safe mode due to the malware problem then run the scans in normal boot mode but make sure you tell us later in any messages you post.



Thus you will need to print or save these instructons locally in a text file so you can refer to them while offline. Do this before continuing!

•Reboot into safe mode

•Physically unplug your cable to the internet (even if you have dial-up, unplug modem)

•Shut down ALL unrequired applications including browsers

•Run Ccleaner with the default options to clean out temporary files. Only use the Default Scan on the Windows Tab and select Run Cleaner. Do not run any other options from other tabs.

•Run Spybot Search & Destroy and allow it to fix all that it finds. Make sure you use the Immunize feature and use the SDHelper function but do not use Teatimer.

•For Windows XP, 2K and NT users

•Run CounterSpy - Make sure you have it Quarantine all detections! Also attach the log from CounterSpy later if you still have problems. To get the log after scanning. Click View -> Spyware Scan -> View Spyware Scan History. Next click on the scan you want to view, then click view full details of scan. Right-click anywhere in the window that just opened, click on Select All, right-click again select Copy. Now open notepad and right-click anywhere in notepad and select Paste. Now Save As CounterSpy.txt. If you could not run CounterSpy for any reason, run the steps in the following link for AVG Antispyware Running AVG Anti-Spyware and allow it to fix all that it finds. Save the log as requested and attach it later if you still have problems and have to post a message requesting support.

•For Windows 95, 98 and ME users

•you should now run SuperAntiSpyware

6A: Online Virus And Trojan Scanning



Please run the below two online scanning tools and make sure you save and attach the logs later to any request for help that you post. From step 5 you should already be in safe mode but you will need to reconnect your cable now and possibly reboot and choose Safe Mode with Networking Support. If you cannot connect in safe mode for any reason (like dial-up users), run the online scanners in normal boot mode. You will need to use Internet Explorer to run these online scans. Also MAKE SURE YOU HAVE THE LATEST SUN JAVA Version installed by checking against the below link which normally has the most current version. This may help prevent some problems in trying to get these online scanners to run. Before installing the current version, you should uninstall all previous versions first!!!!





*** MAKE SURE YOU RUN BITDEFENDER BEFORE PANDA ACTIVE SCAN ***

*** But if Bitdefender cannot be run then run PandaActiveScan anyway ***





Bitdefender agree to the license and then select Scan. DO NOT CHANGE THE OPTIONS TO SHOW ALL FILES SCANNED. Once Bitdefender completes the scan:



Click-on the Detected Problems tab. When the window comes up to save the report, change the Save as type: box to Text (Tab Delimited) (*.txt) and then in the File name box enter change to bdscan then click save. This will save a file named bdscan.txt in whatever folder you are currently in when you save the file (take notice of where you are at so you can find it later). This bdcan.txt file will actually contain HTML code that i can easily view later while reviewing your log. All i have to do is rename the file to bdscan.html.



If you do not follow these step, you will have an incorrect log or worse a log summary which is useless to me.



Panda ActiveScan It will only fix certain viruses and trojans. Most items found will not be fixed. When it finishes the scan click on See Report . Then in the next window click Save Report. The default report name is Activescan.txt. Just save it where you can find it so you can attach to your message when you begin a thread with a request for help. If you have any problems trying to get a PandaActiveScan log,If you use Avast antivirus and it gives you and error like below when trying to use Panda, just disable Avast while your run the scan. The error is a false positive.

Do the following and see what happens......


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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