Question:
Trojan virus?
RiddleMeThis
2007-08-14 01:22:36 UTC
The other day my AVG popped up and said virus detected and I hit heal and it said it was successfully healed. Well I left my computer for awhile and came back and there were about 15 freakin pop ups on my screen so I closed them all and ran a virus check and three things popped up. It was something like Trojan Downloader Generic. So I tracked down the files and trashed em and AVG said it took care of them. When I run the check now it comes back clean but im still experiencing pop ups and unusual behavior. Like having trouble connecting to the internet, very slow when it does let me, and when I restart it seems fine for awhile and then starts acting up again. Any advice would be greatly appreciated.
Five answers:
anonymous
2007-08-14 02:40:35 UTC
Well, I suggest you use this solution.



Also- Do you use AVG Free Edition, or a paid version of it?



Use this solution.



Mike’s clean-Up Solution (Version 2.0 LATEST VERSION!) Last Update: 8/12/07



The solution I’m Introducing was created by “Mike”. I offer a 100% Free Solution. If you ever have any questions, comments and/or concerns, feel free to contact me on my Profile Page via Yahoo! Answers.



The following tools, and software will be the program(s) you will use in order to remove your Malware. The programs I use, will have a * next to them. I test each program myself. Then, I compare my results with the web, then I re-write security solutions and such.





Step ONE: Download These Programs:

*~*~*~*Anti-Virus:****

Please download only ONE of the following programs. Downloading two or more of an AntiVirus will cause conflict, and make your computer even MORE vulnerable.



 McAfee Security Center * An All-In-One Suite, I prefer it very much. Firewall, Protection & AS & AV

Link: http://safety.aol.com/isc/basicsecurity/...

 AVG Free Edition

Link: http://www.free.grisoft.com

 Avast! Home Edition

Link: http://www.avast.com

 Avira Anti-Vir

Link: http://www.avira.com



Choosing an AntiVirus:



Above are links and names of the Anti-Viruses I prefer (Free Edition Only). I am currently testing McAfee and I am loving it. The only downside to it, is when installing it you have to have an account (free registration) with AOL.



AVG, Avast! And Avira are also great and well-known AntiViruses. Choosing an AntiVirus is all up to the user. The Internet Security Suite seems to take up apprx. 70% More resources that the Security Center Version (Virus Scan Plus).



But as I said, ALL of them are great and well known. It just depends on what you like, because they all get the job well-done.





Anti Spyware:

Please download all of these programs, to ensure that your Malware was removed. By the way, I use all of these programs!



Link: www.safer-networking.org/

Spybot Search and Destroy



Link: www.emsisoft.com/en/software/f...

A-Squared Anti-Spyware Free



Link: www.lavasoft.com

Ad-Aware Personal SE



Link: www.comodo.com

Comodo Anti-Malware



Link: www.free.grisoft.com

AVG Anti-Spyware also download, AVG Anti-Rootkit



HEAVY DUTY/USE AT OWN RISK: www.superantispyware.com Super-Anti Spyware **



**Super anti-spyware, is a program that I use for heavy duty tasks, then immediately uninstall it. Personally, I do not trust the program, but it seems to help sometimes.



All in all, the programs above should definitely do the job.





Firewall:

Please make sure you only have one Firewall, If you have McAfee Security Center then this DOES NOT APPLY TO YOU!



www.comodo.com

Comodo Personal Firewall



http://www.zonealarm.com/store/content/c...

Zone-Alarm FireWall



The two Firewalls above are two GREAT Firewalls. I suggest both of them, but again, its what you like.



------------------------------...

Step-By-Step Method to Ensuring YOUR Security



1) Uninstall ALL Anti-Virus and Firewalls that you may already have. As these, will cause conflicts with the ones you will be suggested to download.



2) Download ALL of the programs above.



3) After download all the programs re-start your computer twice, ensuring that all/most of the programs start on start-up. Ad-Aware, Spybot and Anti Rootkit and A-Squared shouldn't. Make sure the firewall and AntiVirus do though.



4) Update all of the programs. You should do daily updates, and weekly scans. This will most definitly ensure your protection and your system status!



5) Re-Boot into Safe mode. To log into safe mode, "Button-Mash" (simoltaneously hit the key) F8. Then if it gives you a menu, hit "Safe-Mode".



6) Run your Anti-Virus, Regardless of which one you are using.



7) After giving it a minute or two to start-up, open up all of the AVG programs. Run them, give them an hour or two as this is their first scan. (AVG AntiSpyware & AntiRootkit)



8) Save your report if it gives you the option to, and if it does happen to detect a virus, then simply remove it.



9) Open up, A-Squared Free Edition, Ad-Aware, Spybot, SpySweep but, NOT WINDOWS DEFENDER! Run all of these programs and use them to scan. Again, if they detect anything then delete it. If you detected something previously in the AVG Scans then Congratulations! AVG was a great choice for you.



10) Open Windows Defender. Windows Defender is average, and takes a while to scan. Let that scan, and it shouldn't find anything at this point.



11) Congratulations! You have succesfully completed this Anti-Infection Proccess and you are guarenteed safety!



------------------------------...

Need a Clean-up? (Tune-Up)



Download:

www.ccleaner.com/

A simple program that removes unused and temporary files from Windows machines.



O&O Defrag

http://www.oo-software.com/home/en/produ...

O&O Defrag Professional is the most professional and user-friendly features ever found in defragmentation software.



-------------------------

Step-By-Step method on cleaning up your Comp (Basic Version only):



1) Run & Install all the programs above



2) Restart Computer to ensure installation



3) Run Safe Mode (Explained in Virus Clean-Up above)



4) Run all the programs, but NOT O&O Defrag YET!



5) CCleaner will find some stuff and hit fix this and it will clean basic things.



6) Now, for this, make sure, that you DO NOT have any programs running. Exit out of any programs running!!



7) Run O&O Defrag. You'll see on the top top toolbar "Defragmentation" Click that, and then hit "Complete/Name" This is the most complex organazation tool and will take a long, long time! I'd reccomend doing this overnight while your sleeping!



Things to Think About when using anti-viruses and such:



-Resources: Many Anti-Viruses tend to become “Resource” Hogs. If you have a good comp., it doesn’t really apply. This can slow down your computer. Choose an Anti-Virus Wisely!



-Quality: Many antiviruses seem like they are good, but they really aren’t. They won’t ever find many viruses because the company that supports them does not search for the important threads.



-Speed: Speed is always a good thing, but, you want to also look at how many files the AV scanned and where. If it scanned only in your C;// Drive when you told it to do the whole computer, and it Zipped through it, Then its not a good AV. (Unless it finds something)



These criteria are ALL MY OPINION! You are entitled to your own- by all means!!



Have a suggestion? Feel free to tell me! Contact me via my profile page!
Master_Control_Program
2007-08-14 01:56:17 UTC
First off you need to disable System Restore;



NOTE: These instructions assume that you are using the default Windows XP Start Menu and have not changed to the Classic Start menu. To re-enable the default menu, right-click Start, click Properties, click Start menu (not Classic) and then click OK.



1. Click Start.

2. Right-click the My Computer icon, and then click Properties.

3. Click the System Restore tab.

4. Check "Turn off System Restore" or "Turn off System Restore on all drives" as shown in this illustration:

5. Click Apply.

6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.

7. Click OK.



And get an ONLINE Virus / Malware Scan here;

Trend Micro

http://housecall.trendmicro.com/

and / or here;

Kaspersky

http://usa.kaspersky.com/products_services/free-virus-scanner.php



When you have finished, restart the computer and follow the instructions in the next section to turn on System Restore.



To turn on Windows XP System Restore:



1. Click Start.

2. Right-click My Computer, and then click Properties.

3. Click the System Restore tab.

4. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives."

5. Click Apply, and then click OK.



That should eliminate the problem.



/EOL
David
2007-08-14 03:02:06 UTC
certain trojan very clever dealing with AV so maybe you should look at the startup list.maybe there a command to run the trojan

maybe you should change to avast. it is tru that AVG more popular than avast but avast has larger database than avg and antivir.

or the best way, use paid version

you can try to use this standalone free tool from dr. web
anonymous
2007-08-14 08:35:47 UTC
check out

http://sumiram2006.googlepages.com/combatproblems

It not only gives complete solutions but also offers

free downloads of effective softwares which can detect

and eliminate all spy ware /virus /ad ware /Trojans completely.
{[[ FaaŽerS ]]}
2007-08-14 01:58:40 UTC
I will suggest you, just go for online scan, time consuming but worth to wait..



http://www.windowsecurity.com/trojanscan/



Hope it helps you...


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